12- Customer Service - Haier FD 70 7 Series User Manual

12- Customer Service

12- Custom er Ser vice
We recommend our Haier Customer Service and the use of original spare parts If you have a
problem with your appliance, please first check section TROUBLESHOOTING If you cannot
find a solution there, please contact
 your local dealer or
 the Service & Support area at www.haier.com where you can find telephone numbers and
FAQs and where you can activate the service claim
To contact our Service, ensure that you have the following data available
The information can be found on the rating plate
Model
Also check the Warranty Card supplied with the product in case of warranty
AVAILABILITY OF SPARE PARTS

Thermostats, temperature sensors, printed circuit boards and light sources are available for
a minimum period of seven years after placing the last unit of the model on the market.
Door handles, door hinges, trays and baskets for a minimum period of seven years and door
gaskets for a minimum period of 10 year, after placing the last unit of the model on the market.
GUARANTEE

Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for
Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6
months for Algeria, Tunisia no legal warranty required.
TECHNICAL ASSISTANCE

To contact the technical assistance, visit our website: https://corporate.haier-europe.com/en/
Under the section "website", choose the brand of your product and your country. You will be
redirected to the specific website where you can find the telephone number and form to
contact the technical assistance
For general business enquiries please find below our addresses in Europe
Country* Postal address
Italy
Spain
Portugal
Germany
Austria
United
Kingdom
*For further information about the product, please consult https://eprel.ec.europa.eu/ or
scan the QR on the energy label supplied with the appliance
38
European Haier addresses
Haier Europe Trading SRL
Via De Cristoforis, 12
21100 Verese
ITALY
Haier Iberia SL
Pg. Garcia Faria, 49-51
08019 Barcelona
SPAIN
Haier Deutschland GmbH
Hewlett-Packard-Str. 4
D-61352 Bad Homburg
GERMANY
Haier Appliances UK Co.Ltd.
One Crown Square
Church Street East
Woking, Surrey, GU21 6HR
UK
Serial No
Country*
France
Belgium-FR
Belgium-NL
Netherlands
Luxembourg
Poland
Czechia
Hungary
Greece
Romania
Russia
Postal address
Haier France SAS
3-5 rue des Graviers
92200 Neuilly sur Seine
FRANCE
Haier Benelux SA
Anderlecht
Route de Lennik 451
BELGIUM
Haier Poland Sp.zo.o
Al. Jerozolimskie 181B
02 222 Warszawa
POLAND
GB