GMC Cadillac CTS 2004 Owner's Manual page 425

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons
with Disabilities ...........................................7-5
Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event
Data Recorders ..........................................7-9
Customer Assistance and Information
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the
United States Government ..........................7-10
Reporting Safety Defects to the
Canadian Government ................................7-11
Reporting Safety Defects to
General Motors .........................................7-11
Service Publications
Ordering Information ..................................7-11
7-1