OBTAINING WARRANTY SERVICE
Please be sure to read this instruction manual carefully if you
believe your product is not operating properly. If you still feel
that your product requires warranty service, please follow
these instructions:
Obtain a Return Authorization (RA) number by emailing
support@bactrack.com
When shipping the product back to KHN Solutions Inc., please
package the product carefully and ship using a major carrier
(UPS, FedEx, USPS, etc). To ensure proper credit for a returned
item, be sure to obtain a delivery confirmation on the return
shipment. The customer is responsible for all return shipping
charges.
Include the following information with your returned product:
• Your Return Authorization number
• Name, address, and phone number as stated at the time
of order
• A copy of your original sales receipt
DO NOT DRINK AND DRIVE
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