HOT WATER HEAT PUMPS Econergy THD3500 User Manual

HOT WATER HEAT PUMPS Econergy THD3500 User Manual

Heat pump water heater

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THD3500 HEAT PUMP WATER
HEATER
USER MANUAL
25072022

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Summary of Contents for HOT WATER HEAT PUMPS Econergy THD3500

  • Page 1 THD3500 HEAT PUMP WATER HEATER USER MANUAL 25072022...
  • Page 2 Econergy® THD3500 IMPORTANT: Warranty registration installation declaration form enclosed separately for installer to complete and return. A copy of this information is to be completed by installer on the back of this manual. Please read and retain this manual in a safe place. Service phone: 0800 ECONERGY (0800 32 66 27) Service agents: www.econergy.co.nz...
  • Page 3: Table Of Contents

    Econergy® THD3500 CONTENTS Important Information _____________________________________ 4 About your Econergy Heat Pump ______________________ 4 Installing your Econergy Heat Pump ____________________ 5 Heat Pump Operation ____________________________________ 6 Normal Operation ___________________________________ 6 Solar Mode ________________________________________ 7 Maintenance ____________________________________________ 8 Troubleshooting _________________________________________ 9 Heat Pump Specifications ________________________________ 12 Warranty Information ____________________________________ 14 Warranty Registration Installation Declaration _________________ 15...
  • Page 4: Important Information

    Econergy® THD3500 IMPORTANT INFORMATION • This product has a classification of 6.101 for appliances not accessible to the general public. • The appliance is not intended for use by young children or infirm persons without supervision. • Young children shall be supervised to ensure they do not play with the appliance.
  • Page 5: Installing Your Econergy Heat Pump

    Econergy® THD3500 Installing your Econergy® Heat Pump Water Heater While installation of an Econergy® unit is a straightforward plumbing and electrical job, installation of your Econergy® heat pump water heater is best carried out by Econergy - trained trade certified plumbers and registered electricians in accordance with detailed installation instructions supplied from the factory.
  • Page 6: Heat Pump Operation

    Econergy® THD3500 HEAT PUMP OPERATION Operating your Econergy® Heat Pump Water Heater Your heat pump water heater is supplied with a status indicator and electric backup unit as shown in the diagram below. This small grey box is located adjacent to the hot water cylinder. It informs the user of the status of the heat pump unit and allows the element to be manually switched on if required for any reason.
  • Page 7: Solar Mode

    Econergy® THD3500 • When the water temperature in the bottom of the tank gets below the pre- set cut-in temperature, by natural heat loss or from running off hot water, the heat pump will start running. • The status light will glow solid red while the heat pump is running •...
  • Page 8: Maintenance

    Econergy® THD3500 MAINTENANCE Maintaining your Econergy® Heat Pump Water Heater Looking after your Econergy® heat pump water heater is a relatively straightforward job. We recommend the following guidelines be followed: • Keep the air inlet and outlet (louvre and rear grille) clear of obstructions within a 400mm distance •...
  • Page 9: Troubleshooting

    Econergy® THD3500 TROUBLESHOOTING If abnormal operation occurs with your Econergy® heat pump water heater, please read the following table to see what action (if any) is required. If there is no hot water, remember that if the unit is connected to a ripple supply, or night rate supply, the power company can turn off your hot water supply for up to 7 hours per day! If the power company is turning off the supply for more than 7 hours per day, or there is a fault with your ripple control relay, please contact your...
  • Page 10 Econergy® THD3500 Fault Possible Cause Things to Check Check all switches are on, a) No power to hot water there is power to house and cylinder circuit breaker marked “Hot Wait several hours until peak No Hot Water, lights off load time is over.
  • Page 11 Econergy® THD3500 Fault Possible Cause Things to Check No action required. Wait unit Heat Pump is not a) ambient temperature temperature rises above -3 running, status light off below -3 degrees Celsius deg C and heat pump and backup light is on operation will recommence a) This is normal as the Water is dripping from...
  • Page 12: Heat Pump Specifications

    Econergy® THD3500 ECONERGY® HP SERIES WATER HEATER SPECIFICATIONS General THD3500 Height 590 mm Width Depth Weight 48 kg Noise rating @ 1.5m 52 dBA Circuit Breaker 16 amps Rated Current RLA 4.4 amps Refrigerant R-134a Refrigerant quantity 520 gm -3 to 40°C Ambient Air Temperature Performance Specifications ** THD3500...
  • Page 13 Econergy® THD3500 This page is left intentionally blank...
  • Page 14: Warranty Information

    The comprehensive labour warranty is for 3 years. To be able to claim against this warranty, the owner must send a completed “Installation Declaration Form”, supplied with this manual upon completion of installation to: Hot Water Heat Pumps Ltd, PO Box 21 586, Henderson, Auckland 0650 or email: info@waterheating.co.nz Warranty Service Exceptions Travelling costs for repairs in excess of one hour’s drive from the service...
  • Page 15: Warranty Registration Installation Declaration

    Econergy® THD3500 WARRANTY REGISTRATION INSTALLATION DECLARATION Installer to complete for customer warranty record Owner’s Name Product Serial Number Installation Date Installation Address Declaration: I have installed and commissioned this Econergy eater heater at the above address in compliance with the manufacturer’s instruction manual. COC NO: Installer Company Name/ Trading Name Installer Name...

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