BT Diverse 7110 Plus User Manual page 43

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Is the handset registered correctly to the base, see page 39.
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Check that the power is correctly connected.
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Check that the handset is within range of the base.
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The batteries are low, place the handset on the base/charger to recharge.
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You hear the busy tone when you press
Another handset registered to your BT Diverse 7110 Plus base may be on the line.
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No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider, see page 29.
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The caller may have withheld their number.
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An exact name/number match was not found in your phonebook.
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Check that you have stored the full STD dialling code.
Cannot register a handset to a base
You can register a total of 5 handsets to your BT Diverse 7110 Plus base and you can register your
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BT Diverse 7110 Plus handset to up to 4 bases. Check that you have not exceeded the limits.
Check that you have entered the correct system PIN number (default PIN 0000).
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Check that you are at least one metre away from other electrical equipment to avoid interference
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when registering.
Base unit does not ring, but the lights are on
Have you connected the telephone line to the telephone wall socket correctly?
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You must use the telephone line cord supplied with the product otherwise the phone
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may not work.
Is the base ringer set to off?
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You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
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experience problems.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
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