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Troublehooting
Please check whether faults in the device can be assigned and rectified as described below:
Type of fault
No function
No network connection
Food is not ejected
Unusually loud
operating noisech
The device is not
displayed in the Tuya
app or has limited
functions
14
Possible cause
Device not switched on.
Cable not connected correctly.
Socket not suitable or de-energized.
Power cable and / or power plug defective.
Router without function
Signal too weak
Network name or password changed
Container empty
Feed damp or sticky
Wrong feed size
Conveyor blocked
Blocked outlet
Conveyor blocked
Blocked outlet
Network name or password changed
No authorization
Mobile device does not have internet access
Limited functionality of the app
The app does not send any notifications
Night vision mode does not work
EN
Possible remedy
Check that the device is connected to a suitable
power outlet and press the ON / OFF button.
Check the location of the power cord at the
power outlet and on the device.
Check whether the socket used is suitable for
voltage and power and whether it is live. Note:
Work on house connections may only be carried
out by qualified personnel!
Caution: Risk of electric shock! Remove the mains
cable immediately from the socket!
Make sure the power cord is not reused!
Replace the power cord.
Check router and router connection
Move the device closer to the router
Set up the device again with the current data
Fill the storage container with suitable food.
Check whether the dry food is the recommended
size of 3... 15mm.
Remove the storage container and check whether
feed has settled in the conveyor unit.
Check for food or other objects blocking the
outlet.
Remove the storage container and check whether
feed has settled in the conveyor unit.
Check for food or other objects blocking the
outlet.
Set up the device again with the current data.
Set up a corresponding share for the desired user.
Check that the mobile device has access to the
Internet and that the Tuya Smart App has the
necessary authorizations.
Check in the settings of the mobile device whether
the app has the appropriate authorizations, e.g.
access to mobile data, pictures, microphone, etc.
Set night vision mode in the app.
®
Feedolin Pet Feeder
© KALEAS GmbH & Co. KG
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