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5. Remove the coin-cell battery. See "1090 Coin-cell battery" on page 72.
6. Reinstall the coin-cell battery.
7. Reinstall the internal battery pack.
8. Reinstall the base cover assembly.
9. Reconnect ac power.
10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does
not appear. The power-on password has been removed.
If a supervisor password or a system management password has been set and is known to the service
technician, do the following to remove the power-on password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security.
5. Select Password.
6. Select Power-On Password.
7. Type the current supervisor password or the system management password in the Enter Current
Password field. Then leave the Enter New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10 to save changes and exit the ThinkPad Setup program. The power-on password has been
removed.
How to remove the Nvme password
Attention: If Single Password mode is selected and the user Nvme password has been forgotten and
cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service
technicians provide any services to reset the user Nvme passwords, or to recover data from the storage
drive. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution
would be to replace the storage drive (HDD) or SSD with a scheduled fee.
To remove a user Nvme password that has been forgotten, when the supervisor password and admin Nvme
password are known, do the following:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1 to enter the UEFI BIOS. Enter either the
power-on password or the supervisor password in the window displayed on the screen.
3. When the user Nvme password icon is displayed on the screen, press F1. The admin Nvme password
icon is displayed.
4. Enter the admin Nvme password to enter UEFI BIOS.
5. Select Security.
6. Select Password.
7. Select Nvme x password, where x is the letter of the storage drive. A pop-up window opens.
8. Select admin Nvme password.
9. Type the current admin Nvme password in the Enter Current Password field. Then leave the Enter
New Password field blank, and press Enter twice.
10. Press F10 to save changes and exit the ThinkPad Setup program. The user Nvme password and the
admin Nvme password have been removed.
How to remove the system management password
To remove a system management password, do the following:
.
Chapter 4
Related service information
33
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