Troubleshooting - Philips 7FF1CME Getting Started

•

Troubleshooting

Troubleshooting
your Photo
Frame
• Keeping your
Photo Frame up
Troubleshooting your Photo Frame
to date
Please see below for various situations and recommended actions.
Situations
Warning message:
"Low battery"
Warning message: "No free
space to store more photos"
Warning message: "No photo
on internal memory"
Warning message: "No photo
on external memory"
Screen freezes and does not
respond to control anymore
Part of photo is cropped on
Photo Frame
Keeping your Photo Frame up to date
At times Philips will provide Software to keep your Photo Frame up to date. Please regis
yourself to www.philips.com/register or visit www.p4c.philips.com for latest support new
Recommended actions
Recharge Photo Frame or turn off Photo Frame before
can be recharged again. If the Photo Frame's internal
battery level drops completely to zero, the "Current ti
setting may be lost.
It means your Photo Frame is fully loaded with photos
If such message shows up when your Photo Frame ho
less than 40 photos, please use USB cable to connect
Photo Frame to PC and use PC to check if there are
abnormal files taking up the local memory of Photo
Frame. Normal files inside Photo Frame are usually le
than 250KB in size.
It means there is no photo in your Photo Frame. If su
message shows up after you load photos onto Photo
Frame from PC, please make sure to the instructions
"Copying photos" section are followed properly.
It means there is no photo in your memory card. If su
message shows up after you load photos onto memor
cards from PC, please make sure to the instructions in
"Viewing PC photos from a memory card" section are
followed properly.
Use a pin to trigger the RESET button through the hol
the lower-left corner on Photo Frame's back (next to
Serial Number and Model Name sticker).
Adjust your photo to 3:2 aspect ratio. Many digital
cameras take photos in 4:3 aspect ratio but Photo Fra
displays photos on 3:2 aspect ratio screen.
Consequently, some upper and bottom parts of a typi
4:3 photo will not be displayed on Photo Frame's scre