Related Manuals for Telstra Smart Modem 3
Summary of Contents for Telstra Smart Modem 3
- Page 1 Getting started on the Opticomm access network An easy guide for connecting to the internet. Guide 12 Suitable for connection type: Opticomm access network (FTTP)
- Page 2 Need support? Use our Get Help feature on the My Telstra™ app – available to download from App Store or Google Play. Visit telstra.com.au/support/category/broadband/nbn/how-to for extra information on how to set up your Opticomm supplied equipment. Available to download from...
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Page 3: Table Of Contents
Contents Do you have any of the following alarms? Unplug all devices from your phone sockets These are the parts you need Identify your Opticomm supplied equipment at your premises Set up steps Connect your device(s) via Wi-Fi Troubleshooting FAQs... -
Page 4: Do You Have Any Of The Following Alarms
Do you have any of the following alarms? If not, please continue to page 6. - Page 5 Monitored Medical Fire Alarm Alert Service IF YES, STOP! Contact your equipment providers to check that services you rely on like medical, fre and security alarms will work on the Opticomm access network (formerly operational as Velocity fbre network). Additional information is on page 20. EMERGENCY Back-to-Base Emergency...
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Page 6: Unplug All Devices From Your Phone Sockets
Unplug all devices from your phone sockets Make sure you’ve disconnected all devices from your telephone wall sockets. This includes telephones, modems (including ADSL flters) and fax machines. After you’ve switched to the Opticomm access network, these sockets will no longer work. - Page 7 Phone Phone Phone ADSL Filter Modem...
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Page 8: These Are The Parts You Need
These are the parts you need... - Page 9 Telstra Smart Power adaptor (pre-connected to modem) Modem ™ Cable with red and Wi-Fi fridge yellow ends (WAN) magnet (located in delivery box)
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Page 10: Identify Your Opticomm Supplied Equipment At Your Premises
Identify your Opticomm supplied equipment at your premises Your Opticomm Optical Network Terminal (ONT) device will look like one of the units on page 11. - Page 11 Note: You’ll either have an Indoor device or Outdoor device installed in your premises. The Indoor device (on the left) will be a stand-alone unit on the foor or attached to the wall. The Outdoor device (on the right) will be located outside your premises. It will connect to the wall socket or connection point inside your premises. Power on your device, locate the port and continue to the set-up steps.
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Page 12: Set Up Steps
Set up steps Follow steps 1 - 4 to get connected. On frst use, your Telstra Smart Modem may automatically update its software. This will take up to 15 minutes to complete. - Page 13 Once connected, the light will show solid green on the front of modem. Connected! Wi -F i Have a phone? Connect via your existing phone cable. ON/OFF SC/APC Indoor device Outdoor device Connect the cable Connect the cable to the yellow to the wall socket or connection port.
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Page 14: Connect Your Device(S) Via Wi-Fi
Connect your device(s) via Wi-Fi... - Page 15 Search for Wi-Fi name and enter password shown on fridge magnet. W i- F i 1 Repeat steps W i- F i 2 to connect your W i- F i 3 other device(s) W i- F i N a m e via Wi-Fi.
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Page 16: Troubleshooting
Troubleshooting... - Page 17 Wi-Fi speed and other reception-related issues can be caused Powered on and booting up. by the placement of your modem. Like your mobile phone, your Telstra Smart Modem needs good 4G reception to work in backup mode. Connecting.
- Page 18 My Telstra app. device off, wait a few seconds and then switch the power back on. If the lights are still red, contact our support teams through telstra.com.au/support or on the My Telstra app.
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Page 19: Faqs
FAQs... - Page 20 General Opticomm FAQs Change your Wi-Fi network and password The Wi-Fi details we install at the factory are designed to be unique and Will I be able to use my telecommunications devices above all secure, but we understand that you may want to change them during set up? to something else.
- Page 21 Telstra Smart Wi-Fi™ Boosters Not sure if you need a booster? Use the My Telstra app to check your Wi-Fi performance Improve Wi-Fi coverage in and around your premises. in and around your home. Smart Wi-Fi Boosters connect wirelessly to your modem to boost your Wi-Fi Where can I purchase a Smart Wi-Fi Booster? signal.
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- Page 24 Guide 12 Suitable for connection type: Opticomm access network (FTTP) RO 135636/100249039...
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Questions and answers
how to connect USB drive to SMART MODEMTM GEN 3
The Telstra Smart Modem 3 has a USB 2.0 port. To connect a USB drive, insert it into the USB 2.0 port on the modem.
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