Samsung RF4287HARS/XAA Fast Track Troubleshooting

Model:
RF4287HARS/XAA
RF4287HAPN/XAA
RF4287HABP/XAA
RF4287HAWP/XAA
Bulletins:
Sales Mode: No Heating or Cooling. No
compressor Operation. Press Energy
Saver and the Power Freeze buttons
simultaneously for 3 seconds ( You will
hear a Ding Dong ) to remove or put
into sales mode. When in the sales
mode, the display will show ''OF" "OF"
Removing power will not cancel this
mode.
Self Diagnosis: Press Energy Saver and
lighting buttons simultaneously for 8-
12 seconds, until the display quits
blinking and beeps, then release the
buttons and read Fault codes. ( Note:
there will be no sound when both
buttons are pressed at the same time )
This will also cancel the fault code
being displayed at start up if any.
( Refer to page 3 for Error code
diagnosis )
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – "For Technicians Only"
is intended for use by persons having electrical, electronic, and mechanical experience and
knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to
repair a major appliance may result in personal injury and property damage. The manufacturer or
seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from
the use of this data sheet.
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD)
1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://service.samsungportal.com/EP/web/portal/jsp/EP_Default1.jsp
PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
Force Mode:
Press the Energy Saver and Power
Cool buttons simultaneously for 8-
12 Seconds, until the display beeps
and goes blank (Note: there will be
no sound when both buttons are
pressed at the same time)
Press the power freeze Press the power freeze
button one time at the button a second time to
forced mode to force force mid speed run.
compressor on High Speed
Run. Measure fan &
compressor voltage at main
PCB.
Publication # Dr RF4287HARS Revision Date 9/17/13
Wait 5 Seconds between button pushes
Press the power
freeze button a third
time to force low
speed run.
Press power freeze a 5 th time until blank
screen wait 30secs to exit
This service data sheet
Press the power
freeze button a fourth
time to Force Defrost
of the Fridge &
Freezer. Measure
defrost voltage at
main PCB.