Lenovo ThinkPad X1 Titanium Gen 1 Hardware Maintenance Manual
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Lenovo ThinkPad X1 Titanium Gen 1 Hardware Maintenance Manual

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Hardware Maintenance Manual

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Summary of Contents for Lenovo ThinkPad X1 Titanium Gen 1

  • Page 1 X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 2 Appendix A “Notices” on page 77. Third Edition (May 2022) © Copyright Lenovo 2021, 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Power management ... . . 1040 Thermal fan assembly ..Sleep mode ....© Copyright Lenovo 2021, 2022...
  • Page 4 1050 Audio board with cable ..1120 Antenna assembly (for models with wireless- WAN card) ....1060 Built-in battery ... 1130 SSD-WWAN board .

  • Page 5: About This Manual

    About this manual This manual contains service and reference information for ThinkPad X1 Titanium Gen 1, machine types (MT): 20QA and 20QB. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: • This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
  • Page 6 X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 7: Chapter 1. Safety Information

    Do not use this type of mat to protect yourself from electrical shock. © Copyright Lenovo 2021, 2022...

  • Page 8: Safety Inspection Guide

    • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...

  • Page 9: Handling Devices That Are Sensitive To Electrostatic Discharge

    0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.

  • Page 10: Grounding Requirements

    – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
  • Page 11 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 13 PERIGO PERIGO Chapter 1 Safety information...
  • Page 14 PERIGO PERIGO PERIGO PERIGO PERIGO X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 15 PERIGO DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER DANGER DANGER DANGER VORSICHT X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 17 VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 VORSICHT VORSICHT VORSICHT X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 X1 Titanium Gen 1 Hardware Maintenance Manual...
  • Page 25 Chapter 1 Safety information...
  • Page 26 X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 27: Chapter 2. Important Service Information

    Lenovo Support Center are available at: https://pcsupport.lenovo.com/supportphonelist • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents.

  • Page 28: Important Notice For Replacing A System Board

    Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

  • Page 29: Fru Identification

    FRU identification To identify FRUs for a product, do the following: 1. Go to https://support.lenovo.com/partslookup 2. Type the Machine Type in the corresponding field to get a general FRU list, or type the Serial Number for more detailed FRU information.
  • Page 30 X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 31: Chapter 3. General Checkout

    Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: © Copyright Lenovo 2021, 2022...

  • Page 32: Checkout Guide

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 33: Uefi Diagnostic Program

    If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.

  • Page 34: Power System Checkout

    1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...

  • Page 35: Checking The Battery And Operational Charging

    Checking the battery and operational charging Checking the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 36 X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 37: Chapter 4. Related Service Information

    Reset or restore Windows To reset or restore Windows, refer to the information below： • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.

  • Page 38: Supervisor Password

    If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

  • Page 39: How To Remove The Hard Disk Password

    To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive (HDD) or SSD with a scheduled fee.

  • Page 40: Hibernation Mode

    To enter sleep mode, press Fn+4 or open the Start menu and click Power, and then click Sleep. In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings • When the battery power is low To resume the computer from sleep mode, press the power button.

  • Page 41: Numeric Error Codes

    Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next.

  • Page 42: Error Messages

    Table 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 1820 Remove all but the reader that you set up for the More than one external fingerprint reader is attached. authentication. Power off and remove all but the reader that you set up within your main operating system.

  • Page 43: Beep Symptoms

    UEFI variable storage using the preceding solution. Beep symptoms Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
  • Page 44 Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes Solutions 0001: Reset error (platform reset not de-asserted) 1.

  • Page 45: No-Beep Symptoms

    LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...

  • Page 46: Intermittent Problems

    Table 5. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...

  • Page 47: Chapter 5. Special Keys

    Open / collapse notification center Answer incoming calls on Microsoft Teams Decline incoming calls on Microsoft Teams Customize the function of this key on the Vantage app. Open Snipping Tool Toggle keyboard backlight Break operation © Copyright Lenovo 2021, 2022...
  • Page 48 Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 49: Chapter 6. Locations

    This chapter introduces the locations of the hardware components on your computer. Locating computer controls, connectors, and indicators This topic introduces the locations of the computer controls, connectors, and indicators. Front view Microphone Infrared camera Human presence sensor ThinkShutter (Camera cover) © Copyright Lenovo 2021, 2022...

  • Page 50: Side View

    Fingerprint reader Touch screen ® TrackPoint pointing stick Trackpad TrackPoint buttons Side view ® Thunderbolt™ 4 connector (USB-C Power connector Nano-SIM-card tray* Power button Security-lock slot Audio connector * for selected models X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 51: Bottom View

    Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
  • Page 52 – Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer’s machine. –...

  • Page 53: Major Frus

    Major FRUs Chapter 6 Locations...
  • Page 54 Miscellaneous parts (See “Miscellaneous parts and other FRUs” on page 49.) * for selected models Note: ThinkPad X1 Titanium Gen 1 is designed without the coin-cell battery. Therefore, coin-cell battery is not a FRU. X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 55: Miscellaneous Parts And Other Frus

    Label kit Connector and cable guide This section provides information for Lenovo authorized service technicians to help identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 47.

  • Page 56: Looking Up Fru Information

    Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 57: Chapter 7. Fru Replacement Notices

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .

  • Page 58: Retaining Serial Numbers

    Do the following when you service this machine: • Keep the screw kit in your tool bag. For the part number of the screw kit, go to: https://support.lenovo.com/partslookup • It is recommended to use new screws. • It is recommended to use each screw only once.

  • Page 59: Retaining The Uuid

    Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.

  • Page 60: Reading Or Writing The Eca Information

    6. Type y under Change UUID. OK? [Y/N], then press Enter. A new UUID is created and written. If a valid UUID already exists, it is not overwritten. Reading or writing the ECA information Information on Engineering Change Announcements (ECA) is stored in the EEPROM of the system board. The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine.

  • Page 61: Chapter 8. Removing Or Replacing A Fru

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at https:// support.lenovo.com...

  • Page 62: Before Servicing The Computer

    Before servicing the computer Carefully read this topic before servicing the computer. Removing external devices Before you start servicing, ensure that you remove all external devices installed by the customer, such as MicroSD card, dock, and external display. Disabling the built-in battery Before replacing any FRU/CRU, ensure that you disable the built-in battery.

  • Page 63: 1010 Base Cover Assembly

    1010 Base cover assembly Removal steps of the base cover assembly Installation steps of the base cover assembly Chapter 8 Removing or replacing a FRU...
  • Page 64 Label locations on the base cover assembly The following illustration shows the location of each label. GEO label (India) GEO label (MTY) Windows label Serial number label Material label Asset tag_40Y917Y Asset tag Country LBL label IMEI label China GEO label China CECP label GEO label (China WWAN/Korea/Mexico) GEO label (Taiwan/Argentina/Japan)

  • Page 65: 1020 2242 M.2 Solid-State Drive

    1020 2242 M.2 solid-state drive For access, remove this FRU: • “1010 Base cover assembly” on page 57 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.

  • Page 66: 1030 Wireless-Wan Card (For Selected Models)

    Step Screw (quantity) Color Torque 0.181 Nm M2 × L2 mm, flat-head, nylon-coated (1) Silver (1.85 kgf-cm) 1030 Wireless-WAN card (for selected models) For access, remove this FRU: • “1010 Base cover assembly” on page 57 Removal steps of the wireless-WAN card Torque Step Screw (quantity)

  • Page 67: 1040 Thermal Fan Assembly

    When installing: ensure that you connect the orange cable to the main connector, the blue cable to the auxiliary connector, the white and grey cable to the M1 connector, and the black and grey cable to the M2 connector. 1040 Thermal fan assembly For access, remove this FRU: •...

  • Page 68: 1050 Audio Board With Cable

    1050 Audio board with cable For access, remove these FRUs: • “1010 Base cover assembly” on page 57 • “1040 Thermal fan assembly” on page 61 Removal steps of the audio board with cable X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 69: 1060 Built-In Battery

    The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.

  • Page 70: 1070 I/O Bracket

    Torque Step Screw (quantity) Color M2 × L3 mm, flat-head, nylon-coated (7) Silver 0.181 Nm (1.85 kgf-cm) Note: After the built-in battery is removed or re-installed, Date/Time, power-on password and system management passwords are initialized. Press F1 to enter the ThinkPad Setup program to change Date/Time. 1070 I/O bracket Removal steps of the I/O bracket For access, remove this FRU:...

  • Page 71: 1080 Nano-Sim-Card Connector Cable (For Selected Models)

    For models with wireless-WAN card Step Screw (quantity) Color Torque M2 × L2.5 mm, big-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) 1080 Nano-SIM-card connector cable (for selected models) For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 •...

  • Page 72: 1090 Trackpad

    1090 Trackpad For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1040 Thermal fan assembly” on page 61 • “1060 Built-in battery” on page 63 Removal steps of the trackpad Step Screw (quantity) Color Torque Black...

  • Page 73: 1110 Antenna Assembly (For Models Without Wireless-Wan Card)

    Removal steps of the fingerprint reader module and bracket Step Screw (quantity) Color Torque M2 × L2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1110 Antenna assembly (for models without wireless-WAN card) For access, remove these FRUs in order: •...

  • Page 74: 1120 Antenna Assembly (For Models With Wireless-Wan Card)

    Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless-LAN antenna (auxiliary) Wireless-LAN antenna (main) When installing: Plug the gray cable into the main connector and the black cable into the auxiliary connector.

  • Page 75: Step Screw (Quantity)

    Removal steps of the antenna assembly (for models with wireless-WAN card) Step Screw (quantity) Color Torque M2 × L2 mm, flat-head, nylon-coated (5) Silver 0.181 Nm (1.85 kgf-cm) Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.

  • Page 76: 1130 Ssd-Wwan Board

    Antenna locations Wireless-LAN antenna (auxiliary) and Wireless-WAN antenna (MIMO 1) Wireless-WAN antenna (main) Wireless-WAN antenna (auxiliary) Wireless-LAN antenna (main) and Wireless-WAN antenna (MIMO 2) 1130 SSD-WWAN board For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 •...

  • Page 77: 1140 System Board

    Step Screw (quantity) Color Torque M2 × L2 mm, flat-head, nylon-coated (2) Silver 0.098 Nm (1.05 kgf-cm) M2 × L2.5 mm, flat-head, nylon-coated (2) Black 0.098 Nm (1.05 kgf-cm) Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.

  • Page 78: 1150 Speaker Assembly

    Removal steps of the system board Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L2.5 mm, big-hat, nylon-coated (1) (1.85 kgf-cm) M2 × L3.5 mm, big-hat, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) 1150 Speaker assembly For access, remove these FRUs: •...

  • Page 79: 1160 Lcd Unit

    Removal steps of the speaker assembly 1160 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1040 Thermal fan assembly” on page 61 Chapter 8 Removing or replacing a FRU...
  • Page 80 Removal steps of the LCD unit Step Screw (quantity) Color Torque M2 × L3 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 81: 1170 Keyboard Bezel Assembly With Keyboard

    1170 Keyboard bezel assembly with keyboard To remove the keyboard bezel assembly, remove these FRUs in order: • “1010 Base cover assembly” on page 57 • “1020 2242 M.2 solid-state drive” on page 59 • “1030 Wireless-WAN card (for selected models)” on page 60 •...
  • Page 82 X1 Titanium Gen 1 Hardware Maintenance Manual...

  • Page 83: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 84 LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks of Lenovo. Intel, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
  • Page 86 Part Number: SP40W88702_01 Printed in (1P) P/N: SP40W88702_01...
  • Page 87 *1PSP40W88702_01*...

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