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Summary of Contents for TekTone NC475
- Page 1 IL1012 Rev. 5 - 4/2023 NC475 Tek-CARE Appliance Server Installation and Operation Manual www.tektone.com Phone: 828.524.9967 Toll-Free: 800.327.8466 Sales: Option 2 Tech Support: Option 3 324 Industrial Park Road Franklin, NC 28734 tektone@tektone.com Fax: 828.524.9968...
- Page 2 & Signal Mfg., Inc. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by TekTone. TekTone Sound & Signal Mfg., Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation.
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Page 3: Table Of Contents
Table of Contents Introduction NC475 Tek-CARE Appliance Server NC475 Tek-CARE Appliance Server Hardware Install a New NC475 Tek-CARE Appliance Server NC475 Mounting Considerations NC475DESK Setup Finalizing Setup Updating and Configuring the NC475 Networking the NC475 Tek-CARE Appliance Server DHCP Facility LAN Setup... -
Page 4: Introduction
The NC475 Tek-CARE Appliance Server is designed with a small form factor and low power consumption in mind. The face of the NC475 includes four status LEDs, an LCD screen, and navigation buttons. The LCD screen will always display the highest priority calls and faults present on the nurse call system. A simple menu used for basic system configuration and troubleshooting options is available from the LCD screen as well. -
Page 5: Nc475 Tek-Care Appliance Server
NC475 Tek-CARE Appliance Server NC475 Tek-CARE Appliance Server The NC475 Tek-CARE Appliance Server is a module on the Tek-CARE system and is available in two variants. The NC475 is a headless appliance server designed for use in situations where facility staff will not frequently interact with the it. -
Page 6: Nc475 Tek-Care Appliance Server Hardware
Tek-CARE system as shown below. Figure 1 - NC475 Connections The NC475 Tek-CARE Appliance Server includes a connection diagram on the bottom of the unit. Refer to this label for COM port connections. The Tek-CARE Network port is used to connect the NC475 Tek- CARE Appliance Server to the Tek-CARE Network (An NC554-series powered Ethernet switch may be required depending on network topology or ConfigTool network access). -
Page 7: Install A New Nc475 Tek-Care Appliance Server
NC475 boots up. If desired, insert the USB flash drive into any available USB port on the rear of the NC475 which is used for reporting back up and restoring functions. -
Page 8: Updating And Configuring The Nc475
Once the NC475 Tek-CARE Appliance Server has been powered on, the first step in configuring it for use is to update the Tek-CARE system code on the NC475. The NC475 is updated from the LS450 ConfigTool that is installed on a technician's laptop. -
Page 9: Networking The Nc475 Tek-Care Appliance Server
All NC475 Tek-CARE Appliance Servers are shipped with the Facility LAN port disabled. If the NC475 is to be connected to the facility LAN, follow the procedure below. Note that there are two ways to configure the NC475 facility LAN connection; DHCP or Static. In most instances, the DHCP option should be chosen. -
Page 10: Static Ip Address Facility Lan Setup
NC475. Use the arrow keys on the front of the NC475 to scroll to the right. At the Menu screen, scroll down to Facility IP Setting and scroll down to view the IP address, netmask (if applicable) and gateway (if applic- able). -
Page 11: Tek-Care Subnet
Power down all Tek-CARE modules. Enter Setup mode on the NC475. Use the arrow keys to scroll to the Tek-CARE subnet entry. Press the center green ü"OK" button to enter subnet configuration. Set the Tek-CARE subnet using the arrow keys, and press the center green ü"OK"... -
Page 12: Install Optional Components
NC475 Tek-CARE Appliance Server. The system automatically sends text messages to staff in response to patient calls. In addition, the NC475 Tek-CARE Appliance Server can send manual text messages to staff pagers. Follow this procedure to add radio pocket paging to the Tek-CARE system: 1. -
Page 13: Adding The Ls452 Adt Interface Using The Hl7 Standard Software
Windows, Linux and Mac OS X. See www.mirthcorp.com for more information. Connect to the Facility’s Network In order for a facility’s ADT system to send messages to the LS452 ADT Interface, the NC475 Tek- CARE Appliance Server must be connected to the facility’s network. - Page 14 If the LS452 ADT Interface understands the message, it responds by sending an HL7 acknowledgment mes- sage via the TCP connection (also using MLLP). © 14|IL1012 NC475 Tek-CARE Appliance Server Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
- Page 15 Register a Patient Update Pre-admit a Patient Update Transfer an Outpatient to Inpatient Update Transfer an Inpatient to Outpatient Clear Update Patient Information Update © IL1012 NC475 Tek-CARE Appliance Server Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
- Page 16 James Smith as “SMITH J”: MSH|^~\&|||||||ADT^A01|MSH00001|D|2.3 PID|||||DOE^JOHN PV1|||^0101^A||||^SMITH^JAMES The acknowledgement will be: MSH|^~\&|||||||ACK||P|2.3 MSA|AA|MSH00001 Discharge patient John Doe: MSH|^~\&|||||||ADT^A03|MSH00002|D|2.3 PID|||||DOE^JOHN PV1|||^0101^A||||^SMITH^JAMES The acknowledgement will be: MSH|^~\&|||||||ACK||P|2.3 MSA|AA|MSH00002 © 16|IL1012 NC475 Tek-CARE Appliance Server Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
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Page 17: Adding The Ls901 Cloud Email
Access Token for the system when the license is purchased. Setup Connect the NC475 Tek-CARE Appliance Server to the facility’s network, as shown in Figure 1 on page 1. Start the LS450 ConfigTool on the technician's programming laptop. Click Load Configuration From Sys- tem. -
Page 18: Adding The Ls600 Tek-Alert Integration Manager
Fire alarms, Security systems, Building automation systems, TekTone’s Tek-CARE NC110, NC150, NC200, TC300II, and TC700 nurse call systems via one or more paging interface adapters (voltage interfaces). Tek-ALERT Integration Manager provides ancillary annunciation to life safety systems, and must not be used as the only means of annunciation for any nurse call, emergency call, fire, security, or other life safety system. -
Page 19: Using The Nc475 Tek-Care Appliance Server
Main Call Display The NC475 will boot to the main call display. By default, this display shows all active calls on the Tek- CARE system, and if desired, can be zoned using the LS450 ConfigTool or the annunciation options in the Settings screen. - Page 20 Select the Annunciation button to configure zone and call type annunciation on the screen shown below. The NC475 and connected display will annunciate calls from all selected zones and all selected call types on these screens. Use the check boxes and the All or None buttons to select the desired zones and call types to annunciate.
- Page 21 Figure 6 - Status Screen Dial Screen Select the Dial button to access the Dial screen. Note that this screen is not available from the NC475 LCD screen. Figure 7 - Dial and Station Screens Dial a Station ID using the keyboard, and select the Search button to open the station page.
- Page 22 The Backup Config button creates a backup file of the current configuration. Choosing the Backup Config button or selecting the option on the NC475 LCD display plays two tones, one low beep to indicate the pro- cess has been started, and a higher beep to indicate the process has been successful.
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Page 23: Using The Tek-Care Reporting System
1. Run a web browser, such as Internet Explorer or Google Chrome on the networked PC. 2. Type the NC475 Tek-CARE Appliance Server’s static IP address into the web browser’s address bar. 3. If password protection is enabled, the Tek-CARE Reporting System password window will appear. - Page 24 1. Run a web browser, such as Internet Explorer® or Google Chrome on the networked PC. 2. Type the NC475 Tek-CARE Server’s static IP address into the web browser’s address bar. 3. If password protection is enabled, the Tek-CARE Reporting System password window will appear.
- Page 25 Using the Tek-CARE Reporting System Figure 11 - Reporting System Home Screen © IL1012 NC475 Tek-CARE Appliance Server Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
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Page 26: Viewing And Interpreting Report Data
Create a Low Battery Report TekTone recommends creating a low battery report once every week for systems with wireless transmitters and other devices. A low battery report will generate a list of transmitters with low batteries. Replace any low batteries immediately. -
Page 27: Ls454 Configtool Live
The LS454 ConfigTool Live is a simplified version of the LS450 ConfigTool that is used by facility staff to accomplish everyday tasks on the Tek-CARE system. The LS454 ConfigTool Live is installed on a PC that is networked with the NC475 over the facility LAN. The LS454 ConfigTool Live can be installed on multiple networked machines if desired. - Page 28 Remember to always choose Load Configuration From System when the LS450 Con- figTool is used. This ensures that the most current configuration with all changes is loaded into the LS450 ConfigTool for editing. © 28|IL1012 NC475 Tek-CARE Appliance Server Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
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Page 29: Setup Mode
Accessing Setup Mode To enter setup mode on the NC475, use the arrow keys on the face of the unit to scroll all the way to the right. From the menu that appears, use the arrow keys to select the Setup Mode entry and enter the 4-digit pin. - Page 30 NC475. Select the Restore Reporting option in the Setup menu and press thecenter green ü"OK" button. If the database is restored successfully, a completion message will appear, and the NC475 will return to the Setup menu.
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