TekTone Tek-CARE300III Installation And Operation Manual

Listed nurse call system

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IL1057

Rev. 2 - 5/2020

Tek-CARE300III

UL1069 Listed Nurse Call System

Installation and Operation Manual

www.tektone.com

Phone: 828.524.9967

Toll-Free: 800.327.8466

Sales: Option 2

Tech Support: Option 3

324 Industrial Park Rd Franklin NC

28734

tektone@tektone.com

Fax: 828.524.9968

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Questions and answers

Doug Mastin

May 12, 2025

Our Tek-care console NC415AV is giving a tone, and we can't get it to reset. There are "Duty Tone Hall 120" and "Master 01M6 P1" faults listed. any suggestions?

Summary of Contents for TekTone Tek-CARE300III

Page 1 IL1057 Rev. 2 - 5/2020 Tek-CARE300III UL1069 Listed Nurse Call System Installation and Operation Manual www.tektone.com Phone: 828.524.9967 Toll-Free: 800.327.8466 Sales: Option 2 Tech Support: Option 3 324 Industrial Park Rd Franklin NC 28734 tektone@tektone.com Fax: 828.524.9968...
Page 2 Sound & Signal Mfg., Inc. The content of this manual is furnished for informational use only, is sub- ject to change without notice, and should not be construed as a commitment by TekTone. TekTone Sound & Signal Mfg., Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation.
Page 3: Table Of Contents
Table of Contents A Word about ESD (Electrostatic Discharge) System Introduction System Installation Problems to Avoid Equipment Descriptions, Requirements and Locations Wiring Installation System Operating Instructions Patient Station Operation IR310 Staff and IR315 Duty Station Operation SF337C Water Resistant Pull/Pull Cord Emergency Switch Operation SF340B and SF381 Pull/Pull Cord Emergency Switch Operation SF341B and SF382 Code Call Switch Operation SF350B Nurse(L1)/Aide(L2) Presence Station Operation...
Page 4: A Word About Esd (Electrostatic Discharge)
This information is provided to make you aware of ESD problems so that precautions may be taken to avoid damage and disruption of system operation. © 4|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 5: System Introduction
System Introduction System Introduction Welcome to the installation manual for the Tek-CARE300III Nurse Call System. This manual will walk you through the installation and configuration process and will cover system operation. If you have any questions at any point during the installation process, contact our Technical Support Department by email at teksupt@tektone.com or by phone at 800.327.8466 or 828.524.9967.
Page 6: System Installation
System Installation System Installation Read the following information prior to installing the Tek-CARE300III system equipment. The installer must be familiar with the system and its installation requirements and guidelines. 1. Determine equipment locations. 2. Install housings. 3. Install system wiring.
Page 7: Equipment Descriptions, Requirements And Locations
Electrical Code (ANSI/NFPA 70-1999), the Healthcare Facilities Code (ANSI/NFPA 99-1999), and all applicable state and local codes. NC356CE Module: The NC356CE is the core piece of equipment for the Tek-CARE300III Nurse Call System. All master stations and patient stations connect to it. The NC356CE has two ports (0 and 1) and will support six master stations (three per port), 64 patient stations (addresses 0-31 per port).
Page 8 IR300 station (only) by turning on dip switch 7 to allow the device to operate its dome lamp outputs as zone lamps for zone annunciation. © 8|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 9 The RY351B must be within 6′ of the patient station to which it is connected. The Hill-Rom P376 series plug-in adapter must be installed within 10′ of the RY351B. The operating environment for the RY351B is 10-40°C with relative humidity not exceeding 80%. © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 10 0.5". Plug-on connectors are provided for easy installation. See the Wir- for additional details. ing Installation on page 12 © 10|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 11 The environment for the SF350B is 10-40°C with relative humidity not exceeding 80%. See for additional details. SF-series Peripheral Devices—General Information © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 12: Wiring Installation
NC356CE using the included 15-pin serial cable. Each port type is separately described below, with the specifics of connection. Figure 4 - NC356CE Connections © 12|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 13 NC404TS Master Station that is furthest away from the CE should have a dip switch 5 turned ON for the EOL resistor. Figure 5 - NC415AV Master Station Connections Figure 6 - NC404TS Master Station Connections © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 14 LS450 Config Tool software, and there is an audio trim pot for each audio bus port. The audio bus of the Tek-CARE300III is susceptible to electronic noise induced by other building sys- tems. Most of this noise can be removed by use of the trim pots on each audio bus port. In order to reach the trim pots, a very small flathead screwdriver (1/16"...
Page 15 Figure 7 - IR3xx-series Stations Dip Switch Location and Switch Values Figure 8 - IR315-series Duty Station Layout © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 16 Personal Attn. Priority Level. SF381 Standalone Bath Station/SF382 Standalone Code Station: Refer to Figure 31 on page 46 dip switch and jumper (shunt) settings. © 16|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 17: System Operating Instructions
NOTE: Only call cords and pillow speakers that are tested with and UL approved for use with TekTone nurse call equipment may be directly connected to the DIN call cord recept- acle on TekTone patient stations. Other methods are available for properly isolated con- nections of hospital beds and other ancillary equipment.
Page 20 SF302 Call Cord SF311 Call Cord SF401 Push-button SF401G Geriatric Bulb SF 401GO Geriatric Pad SF401EX Call Cord Strain Relief Cable SF41ZKL Pillow Speaker SF401KIRL Pillow Speaker © 20|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 21: Ir310 Staff And Ir315 Duty Station Operation
Emergency Light: This is provided only on the duty station and is used to indicate call information from other stations sharing the same zones. Priority Signals: The duty station provides an additional annunciation device to the Tek-CARE300III system. It will annunciate call information from other stations that share the same zone(s) by doing the...
Page 22 Figure 13 - IR310 Staff Station Figure 14 - IR315 Duty Station Figure 15 - SF337C, SF340B, SF381 Emergency Figure 16 - SF341B and SF382 Code Call Switches Switch © 22|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 23: Sf340B And Sf381 Pull/Pull Cord Emergency Switch Operation
To Register Nurse or Aide Presence: Press the green (nurse) or amber (aide) button. To Cancel Nurse or Aide Presence: Press the green (nurse) or amber (aide) button. Figure 17 - SF350B Nurse/Aide Presence Station © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 24: Li380/Li380Led, Li386 Dome Zone/Light Operation
Steady green Aide Present Steady yellow System Status: Comm. Fault No dome light indication Code Fault No dome light indication Lamp Fault No dome light indication © 24|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 25: System Test Instructions
System Test Instructions System Test Instructions This section provides guidelines for testing the Tek-CARE300III system. As mentioned previously, we recommend that the installer connect and test the system in sections, to allow for easier identification of problem locations. Before testing a system, perform a complete walk through of the facility, and be cer- tain to: verify that all components of the system to be tested are completely installed.
Page 26: System Maintenance Instructions
LI38xLED-series dome and zone lights use LEDs instead of incandescent lamps and therefore are not replaceable. If one LED fails, replace the entire unit or return for repair. © 26|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 27 IR319-series, IR320-series Stations SF401GP Geriatric Pad Call Cord - 8' IR319-series, IR320-series Stations SF401KIRL Pillow Speaker IR319-series, IR320-series Stations SF41ZKL Pillow Speaker IR319-series, IR320-series Stations © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 28: System Troubleshooting Guide
System Troubleshooting Guide System Troubleshooting Guide This section provides guidelines for troubleshooting the Tek-CARE300III system. It covers general troubleshooting practices, as well as specific suggestions for various problems. As mentioned in 6, there are some general troubleshooting techniques that System Installation on page installation personnel must follow during the installation of the system equipment.
Page 29: Voltage Readings
+24 VDC w/ lamp off, 0 to +1 VDC when lamp is on. Orange Yellow Dome Output +24 VDC w/ lamp off, 0 to +1 VDC when lamp is on. © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 30: Symptoms And Suggestions
NOTE: The included connection harness (“pigtail” or “whip” connector) brings the shields together prior to entering the central equipment chassis. Thus, if © 30|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 31 The patient station may also be swap tested. Observe station circuit board for signs of high cur- rent damage. © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 32 If the bath station and wiring appear to be correct, then the patient station can also be swap tested with another “known-good” patient station. © 32|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 34 System Troubleshooting Guide Figure 19 - NC356CE Wiring Diagram Using Individual Cables © 34|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 35 System Troubleshooting Guide Figure 20 - Connector Circuit Interconnections for Addressable Stations © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 36 System Troubleshooting Guide Figure 21 - IR3xx-series Connections to Peripheral Devices © 36|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 37 System Troubleshooting Guide Figure 22 - IR3xx-series Connections with Supervised Dome Light © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 38 System Troubleshooting Guide Figure 23 - LI386-series Dome/Zone Light Wiring Diagram © 38|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 43 System Troubleshooting Guide Figure 28 - 6 & 7-PIN Connector Outputs for IR3xx-series Stations © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 44 System Troubleshooting Guide Figure 29 - SF380A Connections to Peripheral Devices © 44|IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...
Page 45 System Troubleshooting Guide Figure 30 - SF380P Connections to Peripheral Device © IL1057 Tek-CARE300III Installation Manual Copyright TekTone Sound and Signal Mfg., Inc. All Rights Reserved...

This manual is also suitable for:

Nc356ce Pk356 Nc475 Nc415av Nc404ts Ir300 ... Show all

TekTone Tek-CARE300III Installation And Operation Manual

A Word about ESD (Electrostatic Discharge)

System Introduction

System Installation

System Operating Instructions

System Test Instructions

System Maintenance Instructions

System Troubleshooting Guide

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