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Philips 230W5VS User Manual

Philips 230w5vs: user guide
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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20documents/dfu/230W/english/230w5/index.htm [4/27/2004 2:39:54 PM]

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Summary of Contents for Philips 230W5VS

  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20documents/dfu/230W/english/230w5/index.htm [4/27/2004 2:39:54 PM]...

  • Page 2: Safety And Troubleshooting Information

    If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation. To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain or excessive moisture.
  • Page 3 Take care not to mishandle this product by either knocking or dropping it during operation or transportation. Do not store or use the LCD monitor in locations where there is a high level of humidity or in dusty environments. Do not allow water or other liquids to spill on or into the LCD monitor.

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2004 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20documents/dfu/230W/english/230w5/about/about.htm (2 of 2) [4/27/2004 2:40:00 PM]...

  • Page 6: Product Information

    A solid-state 6-in-1 media card reader for easy media access Easy connection via hi-speed USB 2.0 Hub to any USB devices Display from multiple video sources: YPbPr, S-Video and CVBS (230W5VS only) PiP allows watching a second source simultaneously (230W5VS only)
  • Page 7 Product Information SCANNING • Vertical refresh rate • Horizontal Frequency VIDEO • Video dot rate • Input impedance - Video - Sync • Input signal levels • Sync input signal • Sync polarities • S-Video • CVBS • Input Frequency •...
  • Page 8 Product Information • Viewing Angle (C/R>10) • Response time * This data is subject to change without notice. Resolution and Preset Modes • Recommended 1920 x 1200 at 60Hz 20 factory preset modes: H. freq (kHz) 31.469 31.469 31.469 35.000 37.500 35.156 37.879...
  • Page 9 74.52 Automatic Power Saving If you have VESA DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power...

  • Page 10: Pin Assignment

    Product Information • System MTBF * This data is subject to change without notice. Pin Assignment 1. The digital only connector contains 24 signal contacts organized in three rows of eight contacts. Signal pin assignments are listed in the following table: Signal Assignment T.M.D.S.
  • Page 11 No connect Red video ground Green video ground Blue video ground Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function file:///D|/My%20documents/dfu/230W/english/230w5/product/product.htm (6 of 7) [4/27/2004 2:40:03 PM] Assignment...
  • Page 12 Product Information Tilt Swivel file:///D|/My%20documents/dfu/230W/english/230w5/product/product.htm (7 of 7) [4/27/2004 2:40:03 PM] RETURN TO TOP OF THE PAGE...

  • Page 13: Installing Your Lcd Monitor

    • Performance • Universal Card Reader file:///D|/My%20documents/dfu/230W/english/230w5/install/install.htm (1 of 4) [4/27/2004 2:40:06 PM] To switch monitor's power On and Off Power LED To access OSD menu To adjust the OSD To adjust brightness of the display To adjust the OSD...

  • Page 14: Rear View

    USB to USB devices USB to PC host AC power input file:///D|/My%20documents/dfu/230W/english/230w5/install/install.htm (2 of 4) [4/27/2004 2:40:06 PM] INPUT Signal input selection Activate PIP (Picture in Picture) window (230W5VS) PIP/SIZE adjust screen size (230W5BS) RETURN TO TOP OF THE PAGE...

  • Page 15: Optimizing Performance

    Installing Your LCD Monitor Video model Component Video (YPbPr) input Component Video (YPbPr) input Component Video (YPbPr) input CVBS video input S-Video input Audio input for YPbPr video Audio input for CVBS/S-Video PC audio for D-Sub PC audio for DVI-I...
  • Page 16 Installing Your LCD Monitor For best performance, ensure that your display settings are set at 1920x1200@60Hz Note: Go into the Product Information. The current display mode is shown on the item called RESOLUTION. file:///D|/My%20documents/dfu/230W/english/230w5/install/install.htm (4 of 4) [4/27/2004 2:40:06 PM] You can check the current display settings by pressing the 'OK' button once.

  • Page 17: Description Of The On Screen Display

    Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor.
  • Page 18 On-Screen Display Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. file:///D|/My%20documents/dfu/230W/english/230w5/osd/osddesc.htm (2 of 5) [4/27/2004 2:40:09 PM]...
  • Page 19 On-Screen Display file:///D|/My%20documents/dfu/230W/english/230w5/osd/osddesc.htm (3 of 5) [4/27/2004 2:40:09 PM]...
  • Page 20 On-Screen Display file:///D|/My%20documents/dfu/230W/english/230w5/osd/osddesc.htm (4 of 5) [4/27/2004 2:40:09 PM]...
  • Page 21 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/230W/english/230w5/osd/osddesc.htm (5 of 5) [4/27/2004 2:40:09 PM]...

  • Page 22: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Finland • Ireland • Italy Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic LATIN AMERICA: Antilles •...
  • Page 23 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 24 Glossary The DVI interface enables: Reduce signal loss and video noise in signal due to less signal conversion. Independent from display technology, and can be used on LCD, Plasma, LCOS, etc. Plug and play through hot plug detection, EDID and DDC2B. Digital and Analog support in a single connector (DVI-I only).
  • Page 25 It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports.
  • Page 26 Glossary A logical or physical entity that performs a function. The actual entity described depends on the context of the reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a higher level, it may refer to a collection of hardware components that perform a particular function, such as a Universal Serial Bus interface device.
  • Page 27 Glossary Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20documents/dfu/230W/english/230w5/glossary/glossary.htm (5 of 5) [4/27/2004 2:40:17 PM] RETURN TO TOP OF THE PAGE...

  • Page 28: Download And Print

    Download and Print Download and Print •Installing your LCD monitor driver Installing Your LCD monitor driver •Download System requirements: Printing Instructions PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later Find your driver ".inf/.icm/.cat" at : /PC/drivers/ Read the "Driver_install02.txt"...
  • Page 29 Download and Print 1. With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/230W/english/download/download.htm (2 of 2) [4/27/2004 2:40:20 PM]...

  • Page 30: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920x1200@60Hz. Information Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. • Other Related Turn on your monitor and then turn on your PC.
  • Page 31 – without the need to navigate through OSD menus and control keys. My Monitor has no power (Power LED does not light up). What should I do? Make sure the AC power cord is connected to the Monitor.
  • Page 32 Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 33 FAQs (Frequently Asked Questions) Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and the PC98/99 platforms. What is USB (Universal Serial Bus)? Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals.
  • Page 34 Therefore, CRT monitors basically operate with an analog RGB signal. A TFT LCD monitor is a device that displays an input image by operating a liquid crystal panel. The TFT has a fundamentally different structure than a CRT: Each cell has an active matrix structure and independent active elements.
  • Page 35 Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that of a CRT monitor -- and it has no impact of the ease of viewing. Flickering in an LCD monitor relates to usually undetectable luminance caused by the difference between positive and negative voltage. On the other hand, CRT flickering that can irritate the human eye occurs when the on/off action of the fluorescent object becomes visible.
  • Page 36 Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safety standards.

  • Page 37: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by the user. If the problem still persists after you have • Common tried these solutions, contact your nearest Philips dealer. Problems • Imaging Common Problems Problems •...
  • Page 38 The after-image will disappear after a peroid of time. The remaining dots are normal characteristic of the liquid crystal used in today’s technology. Consumer Information Centers list and contact your local Philips RETURN TO TOP OF THE PAGE...
  • Page 39 Troubleshooting file:///D|/My%20documents/dfu/230W/english/230w5/safety/saf_troub.htm (3 of 3) [4/27/2004 2:40:31 PM]...

  • Page 40: Regulatory Information

    Hinweis (nur Deutschland) Labeled products must meet strict environmental demands, for example, in respect of the reduction of •Philips End-of- electric and magnetic fields, physical and visual ergonomics and good usability. Life Disposal Below you will find a brief summary of the environmental requirements met by this product. The complete file:///D|/My%20documents/dfu/230W/english/230w5/safety/regs/regulat.htm (1 of 13) [4/27/2004 2:40:34 PM]...
  • Page 41 Regulatory Information Information for environmental criteria document may be ordered from: • UK only •Troubleshooting TCO Development Other Related • Information SE-114 94 Stockholm, Sweden •Frequently Asked Fax: +46 8 782 92 07 Questions (FAQs) Email (Internet): development@tco.se Current information regarding TCO'99 approved and labeled products may also be obtained via the Internet, using the address: Environmental Requirements Flame retardants...
  • Page 42 Regulatory Information break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence. Lead** Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning.
  • Page 43 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 44 Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 45 Alternative 2 One step We recommend you switch off the monitor when it is not in use for quite a long time. Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 46 Regulatory Information Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 47 Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
  • Page 48 Regulatory Information The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
  • Page 49 Regulatory Information Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA. Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å...
  • Page 50 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
  • Page 51 Regulatory Information file:///D|/My%20documents/dfu/230W/english/230w5/safety/regs/regulat.htm (12 of 13) [4/27/2004 2:40:34 PM] 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3- pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A.
  • Page 52 Regulatory Information file:///D|/My%20documents/dfu/230W/english/230w5/safety/regs/regulat.htm (13 of 13) [4/27/2004 2:40:34 PM]...

  • Page 53: Other Related Information

    Other Related Information • Safety and Other Related Information Troubleshooting • FAQs • Troubleshooting Information for Users in the U. S. • Regulatory Information For units set at 115 V : •Information for Users in the Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.

  • Page 54: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee Specification that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable •Pin number of defects will be repaired or replaced under warranty. This notice explains the different types of Assignment pixel defects and defines acceptable defect levels for each type.
  • Page 55 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 56 Total bright or black dot defects of all types Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 Compliant file:///D|/My%20documents/dfu/230W/english/230w5/product/pixel.htm (3 of 3) [4/27/2004 2:40:46 PM] 25 mm or more 3 or fewer...

  • Page 57: Setting Up And Connecting Your Monitor

    Card Reader USB cable Connect to PC Connect the power cord and audio cable to the back of the monitor firmly. (Philips has pre-connected DVI-D and VGA cables for the first installation.) file:///D|/My%20documents/dfu/230W/english/230w5/install/connect.htm (1 of 5) [4/27/2004 2:40:51 PM] VGA signal cable...

  • Page 58: Cable Management

    Setting up and Connecting Your Monitor Cable Management If you use an Apple Macintosh special Mac adapter to one end of the monitor signal cable. file:///D|/My%20documents/dfu/230W/english/230w5/install/connect.htm (2 of 5) [4/27/2004 2:40:51 PM] , you need to connect the...
  • Page 59 Connect the VGA or DVI cable to the video connector. Connect the audio cable. Plug the power cord of the computer and the monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
  • Page 60 Setting up and Connecting Your Monitor Connect to DVD/VCR/VCD through S-VIDEO Connect to DVD/VCR/VCD through composite video (CVBS) file:///D|/My%20documents/dfu/230W/english/230w5/install/connect.htm (4 of 5) [4/27/2004 2:40:51 PM]...
  • Page 61 Setting up and Connecting Your Monitor Connect to Earphone RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/230W/english/230w5/install/connect.htm (5 of 5) [4/27/2004 2:40:51 PM]...
  • Page 62 • Getting Started • Optimizing Performance • Universal Card Reader file:///D|/My%20documents/dfu/230W/english/230w5/install/base.htm (1 of 2) [4/27/2004 2:40:52 PM] Place monitor face down on a safe surface. Remove the cable cover. Remove the base cover. Unscrew the 4 screws at the base.
  • Page 63 VESA Standard Mounting VESA mounting holes RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/230W/english/230w5/install/base.htm (2 of 2) [4/27/2004 2:40:52 PM]...

  • Page 64: Getting Started

    The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows® Started 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor can • Optimizing be enabled from the 'Monitor' dialog box in Windows® 95/98/2000/Me/XP and the Plug & Play Performance application can be activated.
  • Page 65 Select the 'Settings' tab then click on 'Advanced...'. Select 'Monitor' - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
  • Page 66 Getting Started information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/230W/english/230w5/install/gt_start.htm (3 of 3) [4/27/2004 2:40:54 PM]...
  • Page 67 Universal Card Reader (UCR) Your LCD Universal Card Reader (UCR) Monitor : •Front View Product Description • Setting Up Introduction Connecting This 6-in-1 Flash Card Reader & USB Hub combines the functionality of a two-slot memory card reader and a Your Monitor USB hub.
  • Page 68 Universal Card Reader (UCR) SD/MMC/SM/MS 4- in-1 Socket Dual USB Type A Connectors CF Socket Rear View USB type A Connector USB to Host connector LED Indicator An LED indicator located to the left of the UCR displays power and access status as described below: Color Status Orange...

  • Page 69: Installing The Reader

    Universal Card Reader (UCR) Installing the Reader For Windows 98SE / Me CAUTION: reader to the host computer. Insert the Electronic User's Manual CD-ROM into the CD-ROM drive. Double-click the CD-ROM icon in My Computer. Locate and double-click the CD-ROM drive:\lcd\pc\ucr_driver\setup.exe file.
  • Page 70 Universal Card Reader (UCR) Identify the Storage Media In Windows, each inserted flash card or USB-connected storage device will be identified as a Removable Drive and assigned with a drive letter in My Computer. You can click on icon representing the drive to gain access to the files contained on your flash cards or USB-connected storage devices.
  • Page 71 Universal Card Reader (UCR) file:///D|/My%20documents/dfu/230W/english/230w5/install/ucr.htm (5 of 5) [4/27/2004 2:40:55 PM]...

  • Page 72: Your Philips F1Rst Choice Warranty

    What is excluded? The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
  • Page 73 Your Philips F1rst Choice Warranty Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.

  • Page 74: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 75 International Guarantee file:///D|/My%20documents/dfu/230W/english/warranty/war_intl.htm (2 of 2) [4/27/2004 2:41:05 PM]...
  • Page 76 Philips Consumer Electronics. reception problems caused by signal conditions or cable or antenna systems outside the unit.
  • Page 77 Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 78 United States Guarantee Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 79 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.

  • Page 80: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria Belgium Cyprus (Greek) Denmark France Germany Greece Finland Ireland Italy file:///D|/My%20documents/dfu/230W/english/warranty/warfirst.htm [4/27/2004 2:41:12 PM] 01 546 575 603 Luxembourg 02 275 0701 Netherlands 800 92256 Norway 35 25 87 61 Portugal 03 8717 0033 Sweden...

  • Page 81: Consumer Information Centers

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia Czech Republic • Dubai Malaysia • Mexico • Morocco Poland • Russia • Singapore • Turkey • Uruguay • Venezuela Eastern Europe CZECH REPUBLIC Xpectrum Lužná 591/4 CZ - 160 00 Praha 6 Phone: 800 100 697 Email:info@xpectrum.cz www.xpectrum.cz...
  • Page 82 Phone:+48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Phone: +7 095 961-1111 Phone: 8-800-200-0880 Web-site: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Phone: (0800)-261 33 02 Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O.
  • Page 83 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701-0203 CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O.
  • Page 84 Consumer Information Centers PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276 URUGUAY Ind.Philips del Uruguay S.A.
  • Page 85 3 Figtree Drive Homebush Bay NSW 2140 Phone: CIC: 1300-363 391 Fax : +61 2 9947 0063 NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free)
  • Page 86 Consumer Information Centers Puding New District 200002 SHANGHAI Philips Authorized Service Centre Consumer Information Centre 148 Fu Jian Road M 200001 Shanghai Phone: 800 820 5128 (toll free) Fax: 21-656 10647 HONG KONG Philips Hong Kong Limited Consumer Information Centre...
  • Page 87 Consumer Information Centers INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-794 0040 / 798 4255 ext: 1612 Fax : (021)-794 7511 / 794 7539 KOREA Philips Korea Ltd. Philips House C.P.O.
  • Page 88 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax : (02)-888 05 71 SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340...
  • Page 89 Martindale., Johannesburg P.O.box 58088 Newville 2114 Phone: +27 11 471 5000 Fax : +27 11 471 5020 Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt...

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