Philips 230WP7 User Manual
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Philips 230WP7 User Manual

Philips 230WP7 User Manual

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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20Documents/dfu/230WP7/english/230wp7/index.htm2006-04-10 5:03:45 PM

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Summary of Contents for Philips 230WP7

  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/230WP7/english/230wp7/index.htm2006-04-10 5:03:45 PM...

  • Page 2: Safety And Troubleshooting Information

    DC power cord for normal operation. Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care...
  • Page 3 Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/safety.htm (2 of 2)2006-04-10 5:03:49 PM Temperature: 5-35°C 41-95°F Humidity: 20-80% RH...

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2006 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20Documents/dfu/230WP7/english/230wp7/about/about.htm (2 of 2)2006-04-10 5:03:50 PM RETURN TO TOP OF THE PAGE...
  • Page 6 Embedded power supply eliminates external power adaptors Lead-free Product Philips eliminated toxic substances like lead from its displays. Lead-free display helps protect your health and promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment.Philips complies with the European Community stringent RoHS Directive mandating restrictions on hazardous substances in electrical and electronic equipment.
  • Page 7 20 factory preset modes: H. freq (kHz) 31.5 31.5 31.5 37.5 35.2 37.9 46.9 file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (2 of 10)2006-04-10 5:03:51 PM 30kHz-94kHz (Analog input) 205 MHz 75 ohm 2.2K ohm 0.7 Vpp Separate sync Composite sync Sync on green Positive and negative 6 o'clock x: 0.283 y: 0.297 (at 9300°K)
  • Page 8 VESA Mode Active Sleep Switch Off Physical Specifications • Dimension (WxHxD) • Weight • Tilt / Swivel • Height adjustment range • Power supply file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (3 of 10)2006-04-10 5:03:51 PM 832*624 1024*768 1024*768 1152*870 1152*900 1280*1024 1280*1024 1280*1024 1600*1200 1920*1080...
  • Page 9 DDC Clock DDC Data * Analog V-sync 2. The 15-pin D-sub connector (male) of the signal cable: file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (4 of 10)2006-04-10 5:03:51 PM 75 W* (typ.) 5° C to 35° C (operating) -20° C to 60° C (storage) 20% to 80%...
  • Page 10 Blue video ground Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (5 of 10)2006-04-10 5:03:51 PM Assignment Ground Ground Serial data line (SDA) H. Sync / H+V V.
  • Page 11 Product Information Tilt Swivel file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (6 of 10)2006-04-10 5:03:51 PM...
  • Page 12 Product Information Height adjustment Portrait display file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (7 of 10)2006-04-10 5:03:51 PM...
  • Page 13 Product Information file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (8 of 10)2006-04-10 5:03:51 PM...
  • Page 14 Product Information FlexiHolder RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/product.htm (9 of 10)2006-04-10 5:03:51 PM...

  • Page 15: Installing Your Lcd Monitor

    Getting • Started Optimizing • Performance file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/install.htm (1 of 3)2006-04-10 5:03:52 PM To switch monitor's power On and Off To access OSD menu To adjust the OSD To adjust brightness of the display To adjust the OSD Automatically adjust the horizontal position, vertical...
  • Page 16 Go into the Product Information. The current display mode is shown on the item called RESOLUTION. You can also install the best performance out of your monitor. This is included on this CD. Step-by-step instructions file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/install.htm (2 of 3)2006-04-10 5:03:52 PM 1 AC power input 2 DVI-I input 3 VGA input...
  • Page 17 Installing Your LCD Monitor are provided to guide you through the installtion process. Click on the link to know more about this program. More about file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/install.htm (3 of 3)2006-04-10 5:03:52 PM FP_setup4.3.exe RETURN TO TOP OF THE PAGE...

  • Page 18: On-Screen Display

    Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user- friendliness and ease-of-use when operating the monitor.
  • Page 19 On-Screen Display file:///D|/My%20Documents/dfu/230WP7/english/230wp7/osd/osddesc.htm (2 of 4)2006-04-10 5:03:52 PM...
  • Page 20 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/230WP7/english/230wp7/osd/osddesc.htm (3 of 4)2006-04-10 5:03:52 PM...

  • Page 21: Customer Care And Warranty

    • New Zealand ASIA: Bangladesh • China Pakistan • Philippines • AFRICA: Morocco • South Africa MIDDLE EAST: Dubai • file:///D|/My%20Documents/dfu/230WP7/english/warranty/warranty.htm2006-04-10 5:03:53 PM • Belgium • Denmark • the Netherlands • Norway • Hungary • Poland • Argentina • Brasil •...
  • Page 22 The dimension of color that is referred to an achromatic scale, ranging from black to white, also called lightness or luminous reflectance. Because of confusion with saturation, the use of this term should be discouraged. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/glossary/glossary.htm (1 of 9)2006-04-10 5:03:54 PM R S T U V W X Y Z...
  • Page 23 (degrees Kelvin). Lower Kelvin temperatures such as 2400° K are red; higher temperatures such as 9300° K are blue. Neutral temperature is white, at 6504° K. Philips monitors generally offers 9300° K, 6500° K, and user define. Contrast The luminance variation between light and dark areas in an image.
  • Page 24 Analog/ Digital converter is 8 bit, then the monitor can display at most 2 monitor, R.G.B. each color hads 256 levels. Thus, total color can display is 256x256x256= 16.7 million. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/glossary/glossary.htm (3 of 9)2006-04-10 5:03:54 PM RETURN TO TOP OF THE PAGE = 256 levels. For a color...
  • Page 25 This makes it the ideal compound to turn LCD pixels "on" or "off." Liquid crystal is sometimes abbreviated as LC. Luminance A measure of the brightness or luminous intensity of light, usually expressed in units of Candelas per square meter (cd/m2) or foot Lamberts. 1 fL=3.426 cd/m2. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/glossary/glossary.htm (4 of 9)2006-04-10 5:03:54 PM...
  • Page 26 Hz (Hertz) or cycles per second. A rate of 60 Hz is equal to 60 tomes per second. sRGB sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.) file:///D|/My%20Documents/dfu/230WP7/english/230wp7/glossary/glossary.htm (5 of 9)2006-04-10 5:03:54 PM RETURN TO TOP OF THE PAGE...
  • Page 27 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 28 Universal Serial Bus interface device. At an even higher level, device may refer to the function performed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and logical. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/glossary/glossary.htm (7 of 9)2006-04-10 5:03:54 PM...
  • Page 29 Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/glossary/glossary.htm (8 of 9)2006-04-10 5:03:54 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 30: Download And Print

    3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Printing instructions: To print the manual: file:///D|/My%20Documents/dfu/230WP7/english/download/download.htm (1 of 3)2006-04-10 5:03:54 PM Adobe® Acrobat Reader for 230WP7NS.pdf Mac.
  • Page 31 Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Exit your browser and install the FPadjust Program. Read the "FP_Readme4.3.txt" file before installing. file:///D|/My%20Documents/dfu/230WP7/english/download/download.htm (2 of 3)2006-04-10 5:03:54 PM RETURN TO TOP OF THE PAGE Program: FP_setup4.3.exe...

  • Page 32: Faqs (Frequently Asked Questions)

    When I install my monitor what should I do if the screen shows 'Cannot display this video with Other mode'? Peripherals • LCD Panel Recommended video mode for Philips 23": 1920x1200 @60Hz. Technology • Ergonomics, Unplug all cables, then connect your PC to the monitor that you used Ecology and previously.
  • Page 33 A protective coating is applied to the surface of the LCD, which is durable to a certain extent (approximately up to the hardness of a 2H pencil). In general, it is recommended that the panel surface is not subject to any excessive shocks or scratches. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/saf_faq.htm (2 of 7)2006-04-10 5:04:07 PM...
  • Page 34 Yes. Philips LCD monitors have this optional feature. Four standard VESA mount holes on the rear cover allows the user to mount the Philips monitor on most of the VESA standard arms or accessories. We recommend to contact your Philips sales representative for more information.
  • Page 35 Compatibility with other Peripherals Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 36 An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/saf_faq.htm (5 of 7)2006-04-10 5:04:07 PM RETURN TO TOP OF THE PAGE...
  • Page 37 Flickering in an LCD monitor relates to usually undetectable luminance caused by the difference between positive and negative voltage. On the other hand, CRT flickering that can irritate the human eye occurs when the on/off action of the fluorescent object file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/saf_faq.htm (6 of 7)2006-04-10 5:04:07 PM...
  • Page 38 U.S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability.

  • Page 39: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. • Common Problems • Imaging Common Problems Problems •...
  • Page 40 An after-image remains after the power has been turned off. Green, red, blue, dark, and white dots remains file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/saf_troub.htm (2 of 3)2006-04-10 5:04:07 PM Check that the signal cable is properly connected to the graphics board or PC. Press the Auto button.
  • Page 41 Troubleshooting For further assistance, refer to the customer service representative. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/saf_troub.htm (3 of 3)2006-04-10 5:04:07 PM Consumer Information Centers RETURN TO TOP OF THE PAGE list and contact Philips...

  • Page 42: Regulatory Information

    Labeled products must meet strict environmental demands, for example, in respect of the reduction Deutschland) of electric and magnetic fields, physical and visual ergonomics and good usability. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (1 of 12)2006-04-10 5:04:09 PM Congratulations! You have just purchased a TCO '99 approved and labeled product! Your choice has provided you with a product developed for professional use.
  • Page 43 The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labeled unit. CFCs (freons) file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (2 of 12)2006-04-10 5:04:09 PM http://www.tco-info.com/ RETURN TO TOP OF THE PAGE...
  • Page 44 Energy-saving mode after a certain time-beneficial both for the user and the environment Electrical safety Emissions file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (3 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE Congratulations! The display you have just purchased carries the TCO'03 Displays label.
  • Page 45 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 46 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950-1:2001 (Safety requirement of Information Technology Equipment)
  • Page 47 (6 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE PHILIPS...
  • Page 48 N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques. CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (7 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 49 A protection mark "B" confirms that the equipment is in compliance with the protection usage file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (8 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 50 FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (9 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE...
  • Page 51 Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß Reparaturen nur durch Fachpersonal durchgeführt werden. nur original-Ersatzteile verwendet werden. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (10 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 52 This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact Information for UK only file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (11 of 12)2006-04-10 5:04:09 PM RETURN TO TOP OF THE PAGE www.eia.org (Consumer Education Initiative)
  • Page 53 Regulatory Information file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/regs/regulat.htm (12 of 12)2006-04-10 5:04:09 PM pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A.

  • Page 54: Other Related Information

    Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/safety/saf_other.htm2006-04-10 5:04:10 PM RETURN TO TOP OF THE PAGE...

  • Page 55: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer • Physical can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor Specification with an unacceptable number of defects will be repaired or replaced under warranty. This notice •...
  • Page 56 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 57 Total bright or black dot defects of all types Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect Your Philips monitor is ISO13406-2 Compliant file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/pixel.htm (3 of 3)2006-04-10 5:04:15 PM RETURN TO TOP OF THE PAGE ACCEPTABLE LEVEL 230WP7NS...

  • Page 58: Rotating The Monitor

    Before rotating the monitor, remove the pin on the back of the base and raise the monitor to a higher vertical height adjustment to avoid hitting the bottom edge of the monitor when rotating. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/rotate.htm (1 of 4)2006-04-10 5:04:16 PM...
  • Page 59 Rotating the Monitor file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/rotate.htm (2 of 4)2006-04-10 5:04:16 PM...
  • Page 60 (3 of 4)2006-04-10 5:04:16 PM Right-click on the desktop then click on Properties. Select the Settings tab and click Advanced. then find your graphic card.
  • Page 61 Rotating the Monitor RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/rotate.htm (4 of 4)2006-04-10 5:04:16 PM...
  • Page 62 Introduction Philips SmartManage is an advanced solution for users, corporate/institution IT administrator in particular, to manage their Philips monitors as part of the asset management environment. The solution includes three essential components, Philips SmartManage Administrator, and Philips SmarControl and Agent.
  • Page 63 SmartManage The SmartControl and SmartManage Agent are deployed and installed in computers using Philips monitors. With SmartControl and SmartManage Agent, monitors and PCs can interact with the administrator's inquiries. Because SmartControl operates on individual PC, end users can also use SmartControl to adjust monitor's performance settings.
  • Page 64 Product Information Click Product Information in the left pane to view the product information stored in the monitor's memory. General Click on General for general information including driver information, device information, and monitor control. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/SMART.HTM (3 of 5)2006-04-10 5:04:17 PM...
  • Page 65 If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened? file:///D|/My%20Documents/dfu/230WP7/english/230wp7/product/SMART.HTM (4 of 5)2006-04-10 5:04:17 PM...
  • Page 66 If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available. When I click on Product Information, only partial information is shown, what happened? It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface.

  • Page 67: Setting Up And Connecting Your Monitor

    • The Base USB cable Connect to PC Connect the power cord and DVI cable to the back of the monitor firmly. (Philips has pre- connected VGA cable for the first installation.) file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/connect.htm (1 of 2)2006-04-10 5:04:22 PM VGA cable...
  • Page 68 Turn on your computer and monitor. If the monitor displays an image, installation is complete. Note: The USB plug is a pass through connection whether it can support USB 1.1 or USB 2.0 depends on your PC's specification. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/connect.htm (2 of 2)2006-04-10 5:04:22 PM RETURN TO TOP OF THE PAGE...
  • Page 69 • Optimizing Performance Hold the monitor base with both hands and firmly fix the base plate into four-pronged base attachments. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/base.htm (1 of 4)2006-04-10 5:04:23 PM Do not release the pin before the base stand is firmly fixed to the base...
  • Page 70 The Base 3)Fastening base stand with the monitor. VESA Standard Mounting Place monitor face down on a smooth surface. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/base.htm (2 of 4)2006-04-10 5:04:23 PM...
  • Page 71 The Base Unscrew the 4 screws at the base. VESA mounting holes Install the wall mount file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/base.htm (3 of 4)2006-04-10 5:04:23 PM...
  • Page 72 The Base RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/base.htm (4 of 4)2006-04-10 5:04:23 PM...

  • Page 73: Getting Started

    Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later Connecting Your Monitor The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for • Getting Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Started Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 74 Windows® XP' message, please click on the 'Continue Anyway' button. Click on the 'Finish' button then the 'Close' button. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/gt_start.htm (2 of 3)2006-04-10 5:04:24 PM...
  • Page 75 Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to your Windows® 95/98/2000/Me/XP user's manual. file:///D|/My%20Documents/dfu/230WP7/english/230wp7/install/gt_start.htm (3 of 3)2006-04-10 5:04:24 PM RETURN TO TOP OF THE PAGE...
  • Page 76 Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
  • Page 77 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.

  • Page 78: Your Guarantee In Central And Eastern Europe

    Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 36 months from date of purchase.
  • Page 79 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers http://www.philips.com/support...

  • Page 80: Your International Guarantee

    In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
  • Page 81 Your Philips F1rst Choice Warranty(USA) Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.
  • Page 82 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 83 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 84 The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.

  • Page 85: F1Rst Choice Contact Information

    Ireland Italy Luxembourg The Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom file:///D|/My%20Documents/dfu/230WP7/english/warranty/warfirst.htm2006-04-10 5:04:36 PM Telephone number Tariff 0820 901115 070 253 010 3525 8761 Local call tariff 09 2290 1908 Local call tariff 08 9165 0006 0180 5 007 532...

  • Page 86: Consumer Information Centers

    CZ - 160 00 Praha 6 Tel: 800 100 697 Email:info@xpectrum.cz www.xpectrum.cz CROATIA Renoprom d.o.o. Mlinska 5, Strmec HR - 41430 Samobor Tel: +385 1 333 0974 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (1 of 11)2006-04-10 5:04:46 PM • Bangladesh • Brasil • Czech Republic •...
  • Page 87 Blue Ridge Int'l Computers SRL 115, Mihai Eminescu St., Sector 2 RO - 020074 Bucharest Tel: +40 21 2101969 SERBIA & MONTENEGRO Tehnicom Service d.o.o. Bulevar Vojvode Misica 37B YU - 11000 Belgrade Tel: +381 11 3060 886 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (2 of 11)2006-04-10 5:04:46 PM...
  • Page 88 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Tel: +7 095 961-1111 Tel: 8-800-200-0880 Website: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (3 of 11)2006-04-10 5:04:46 PM...
  • Page 89 Rua Verbo Divino, 1400-São Paulo-SP CEP-04719-002 Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O. box 2687Santiago de Chile Phone: (02)-730 2000 Fax : (02)-777 6730 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (4 of 11)2006-04-10 5:04:46 PM...
  • Page 90 Phone: (595 21) 664 333 Fax: (595 21) 664 336 Customer Desk: Phone: 009 800 54 1 0004 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (5 of 11)2006-04-10 5:04:46 PM...
  • Page 91 Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Electronics Consumer Care Center Level 1, 65 Epping Rd North Ryde NSW 2113 Phone: 1300 363 391 Fax : +61 2 9947 0063 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (6 of 11)2006-04-10 5:04:46 PM...
  • Page 92 Phone: 4008 800 008 Fax: 21-52710058 HONG KONG Philips Electronics Hong Kong Limited Consumer Service Unit A, 10/F. Park Sun Building 103-107 Wo Yi Hop Road Kwai Chung, N.T. Hong Kong Phone: (852)26199663 Fax: (852)24815847 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (7 of 11)2006-04-10 5:04:46 PM...
  • Page 93 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 ext: 2100 Fax : (021)-794 7511 / 794 7539 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (8 of 11)2006-04-10 5:04:46 PM...
  • Page 94 PHILIPS ELECTRONICS & LIGHTING, INC. Consumer Electronics 48F PBCOM tower 6795 Ayala Avenue cor VA Rufino St. Salcedo Village 1227 Makati City, PHILS Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax: (02)-888 0571 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (9 of 11)2006-04-10 5:04:46 PM...
  • Page 95 26-28th floor, Thai Summit Tower 1768 New Petchburi Road Khwaeng Bangkapi, Khet Huaykhwang Bangkok10320 Thailand Tel: (66)2-6528652 E-mail: cic Thai@philips.com Africa MOROCCO Philips Electronique Maroc 304,BD Mohamed V Casablanca Phone: (02)-302992 Fax : (02)-303446 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (10 of 11)2006-04-10 5:04:46 PM...
  • Page 96 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: customercare.za@philips.com Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 file:///D|/My%20Documents/dfu/230WP7/english/warranty/warcic.htm (11 of 11)2006-04-10 5:04:46 PM...

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