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April, 2023

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Summary of Contents for PayFacto PAX A77

  • Page 1: Pax A77

          April, 2023...
  • Page 2: Table Of Contents

    PAX A77 ......................................1 Configuration and Setup Guide ........................... 1 ........................................1 Introduction....................................3 A77 Terminal Overview................................. 4 Terminal Hardware ................................4 Charging the Terminal................................6 Configuring the Terminal Display Language......................7 Configuring the Terminal Network Connections ..................... 8 Installing the SIM Card ................................8 Configuring the Terminal Wi-Fi Connection......................
  • Page 3: Introduction

    The PAX A77 mobile payment terminal is perfect for most applications, whether retail or hospi- tality (bar/restaurant/hotel). This setup guide describes the following topics: • A77 Terminal Overview • Terminal Hardware • Initial terminal configuration Charging the Terminal Configuring the Terminal Display Language...
  • Page 4: A77 Terminal Overview

    This document will introduce you to your payment terminal as well as guide you through the process of preparing and configuring it in order to quickly begin processing payments. Your PAX A77 payment processing terminal comes with the following: Payment terminal...
  • Page 5 1. Speaker 10. 3.5mm audio jack 6. Battery cover 2. Front camera (not used) 11. Scanner 7. Scan button 3. Color touchscreen 12. USB Type-C charging port 8. Power button 4. Contactless payment reader 13. Magnetic stripe reader 9. Volume control button 5.
  • Page 6: Charging The Terminal

    After you remove the terminal and accessories from the box, you need to charge the terminal before you can use it. The pre-installed battery may have a protective cover on the contacts to prevent the possibility of a short circuit during transport. To charge the terminal: Turn the terminal over.
  • Page 7: Configuring The Terminal Display Language

    Insert the USB Type-C connector in the terminal’s charging port, located at the top. The ter- minal begins charging. NOTE: The terminal’s charging port may have a pro- tective cover; you will need to remove it before in- serting the USB Type-C connector. By default, the terminal displays all information in English.
  • Page 8: Configuring The Terminal Network Connections

    The terminal requires a network connection to communicate with the payment processor server to process transactions. The PAX A77 is a mobile payment terminal that can connect to mobile (LTE) and wireless (Wi-Fi) networks.  Mobile network access is required for delivery and transportation use, but it can also serve as a backup connection if your Wi-Fi network reception is unreliable in certain areas. ...
  • Page 9 NOTE: If you plan to use your terminal only on your wi-fi network, you can skip this procedure and pro- ceed directly to Configuring the Terminal Wi-Fi Con- nection. To install the mobile SIM card: Make sure the terminal is powered off and turn the terminal over. On the back of the terminal at the bottom left corner, there is a notch you can slide a coin or fingernail into to lift the battery cover. ...
  • Page 10: Configuring The Terminal Wi-Fi Connection

    The terminal has illustrations for the different cards it can accept. Insert your SIM card in the space identified as SIM1 so the diagonal corner is facing the top left side. IMPORTANT! The SIM card does not require much force to insert. Re-install the battery and push on the bottom of the battery to seat it correctly.
  • Page 11 On the Wi-Fi page, if Wi-Fi is Off, touch the toggle to turn it on. If Wi-Fi is already on, a list of available networks appears. From the list of available networks, touch the name of the network you want to connect to. Enter the password for the selected network and touch CONNECT.
  • Page 12: Terminal Activation

    PayFacto uses a self-service terminal activation procedure designed to save time while also pro- viding better security. The new activation procedure applies only to countertop and mobile PAX payment terminals using the Android operating system. The new procedure applies to: •...
  • Page 13: Email

    In the top right corner of the screen, your terminal ID (TID) appears; confirm that the num- ber on the screen matches the TID on the label on the back of your terminal. The TID will not appear on your terminal screen after you complete the activation process. IMPORTANT! If the TID does not match, call Pay- Facto immediately.
  • Page 14 If you select Email, look for a message from noreply@payfacto.com. After you receive the 6-digit activation code, use the on-screen keypad to enter the code on the terminal screen. ...
  • Page 15: Set Passwords

    If you enter the code incorrectly, a red exclamation appears to indicate that the code is incorrect.  Re-enter the code, or touch Resend Code to obtain a new OTP. After you enter the OTP correctly, the payment application displays the Set Administra- tive Password screen to configure your terminal passwords.
  • Page 16: Powering The Terminal On Or Off

    To power the terminal on, press and hold the power key on the right side of the terminal for 2-3 seconds.   To power off the terminal: Press and hold the power key on the right side of the terminal for 2-3 seconds. Touch the Power off icon and then touch Power off again.
  • Page 17: Card Payment Options

    tion to perform.   There are three (3) ways for a customer to use their payment card with the terminal:   Insert the chip card and enter a PIN Swipe the card’s mag- netic strip Tap the card for con- tactless payment...

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