Samsung PS42V6SX/XEH Service Manual page 38

6-3-3 Screen
Problem
The screen is black and there is
no sound.
Only the screen is blank/it is dark
or too bright.
The screen is blue/the external
channel is not displayed.
The screen overlaps
(double/triple).
The screen is snowy or unclear.
The picture quality gets worse
when it is windy
Dotted or semi-dotted lines are
displayed on the screen.
The screen is black and white.
The colors of the screen are
odd/strange.
Unusual lines appear on the
screen.
Unusual lines appear on the
screen when watching or
There is no picture on the screen
when I have connected to another
device through the Monitor OUT
port.
Black or red spots appear on the
screen.
A boundary appears on the
screen.
An after-image remains on the
screen.
Samsung Electronics
■ Check if the power cord is properly connected.
■ Turn on the power.
■ Select an AV channel that corresponds to the external device.
■ Adjust the screen brightness.
■ If the screen is too dark, check to see if Power Saving Mode is set to "Super Power
Saving". Although Super Power Saving Mode consumes less power than Standard Mode,
Super Power Saving Mode may have the screen dark.
■ Check if the connector is properly installed.
■ Select an AV channel that corresponds to the external device.
■ Check if the antenna is properly installed.
■ Adjust the position, angle or direction of the antenna.
■ Check if the antenna has been bent or moved by the wind.
■ Check the antenna for its lifetime. (Normally 3 - 5 years, 1-2 years near the coast)
Install the antenna as far away from the road as possible.
■ Adjust the color density.
■ Check if the connector is properly installed.
Adjust the color tones.
Keep the antenna away from the power cord or connectors if possible.
Keep the video player as far away from the TV as possible.
A video signal is only output through the Monitor OUT port when the current input mode is TV
(analog broadcast), External In or S-VIDEO.
Check that the current mode is one of the above.
A PDP TV uses a PDP panel consisting of 123million (SD Grade) ~ 315million (HD Grade)
pixels. Although a PDP panel is a product that requires high technologies to integrate a few
million pixels, a bright or dark pixel may exist on the panel, this does not affect the perfor-
mance of the product.
■ Displaying a still picture on the screen may permanently damage the PDP panel.
■ A boundary may appear due to the difference in the transparency of the panel when
watching the picture in the 4:3 aspect ratio for a long time and the picture in the left, right
and center screens is a still image.
■ A boundary may appear when watching a still picture from a DVD player or a video game
console on the screen for a long time.
Due to the nature of PDP TVs, partial after-images may appear if a still picture is displayed
for a certain period of time after connecting a video game console or a computer.
This is caused by brightness deterioration due to the storage effect of the panel, and to
prevent this from happening, we recommend you reduce 'brightness' and 'contrast'.
Solution
Troubleshooting
6-7