Table of Contents
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CONTENTS
1
Problem Areas ................................................................................ 4
1.1 Power .................................................................................................... 4
1.1.1
Will not power on or will switch off randomly ........................................... 4
1.2 Keys ...................................................................................................... 5
1.2.1
Menu/Home/Back Keys ............................................................................... 5
1.2.2
Volume Key .................................................................................................. 5
1.2.3
On/Off Key .................................................................................................... 6
1.3 Touch Screen ....................................................................................... 8
1.3.1
Touch Screen malfunction .......................................................................... 8
1.4 Display .................................................................................................. 9
1.4.1
Graphics & Illumination .............................................................................. 9
1.5 LED/Illumination ................................................................................. 10
1.5.1
LED/Illumination ........................................................................................ 10
1.5.2
Menu/Home/Back Keys Illumination ........................................................ 11
1.6 Speaker ............................................................................................... 13
1.6.1
Speaker ....................................................................................................... 13
1.7 Earphone ............................................................................................ 16
1.7.1
Earphone .................................................................................................... 16
1.8 Microphone ......................................................................................... 17
1.8.1
Microphone ................................................................................................ 17
1.9 Vibrator ............................................................................................... 19
1.9.1
Vibrator not generating alerts .................................................................. 19
1.10 Camera ................................................................................................ 20
1.10.1 Camera defects .......................................................................................... 20
1.10.2 Video Call Camera defects ........................................................................ 21
1.11 Flash LED ........................................................................................... 22
1.11.1 Flash LED not flashing .............................................................................. 22
1.12 Bluetooth and WLAN ......................................................................... 24
1.12.1 Bluetooth or WLAN connection failure .................................................... 24
1.13 GPS ..................................................................................................... 25
1.13.1 GPS malfunctions ...................................................................................... 25
1.14 Compass ............................................................................................. 26
1.14.1 Compass fails ............................................................................................ 26
1.15 Accelerometer .................................................................................... 27
1.15.1 Accelerometer test fails ............................................................................ 27
1.16 Proximity Switch ................................................................................ 28
1.16.1 Proximity switch malfunctions ................................................................. 28
1.17 Real Time Clock ................................................................................. 29
1.17.1 Real Time Clock test fails ......................................................................... 29
1.18 Total call time ..................................................................................... 30
1.18.1 Total call time fails .................................................................................... 30
1.19 External Memory ................................................................................ 31
1268-3899 Rev 3
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Sony Mobile Communications AB - Company Internal
Troubleshooting Guide (mech)
2(44)
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