Artec Leo Instruction Manual
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Artec Leo Instruction Manual

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  • Page 2: Table Of Contents

    CONTENTS 1 First Steps with Leo Turn On ....... .
  • Page 3 ......37 3.10 Open Project in Artec Studio ..... 38 3.10.1 Direct Import in Artec Studio...
  • Page 4 ......64 5 Calibration Leo Recalibration ......67...
  • Page 5 ......102 8 Get Support Send Report from Leo ......103 8.1.1...
  • Page 6 • Trusted Accounts This manual will show you how to get started with Artec Leo, prepare objects and scan them. Use the left panel to get an overview of the entire manual, or consult the genindex page to find references for various topics. Also review the terms we use throughout.
  • Page 7 Artec Leo 3/29/23, 5:39 PM leo_general.svg file:///C:/Users/admin/ld/_build/latex/leo_general.svg 1. Camera with flash-bulb ring 2. Projector CONTENTS...
  • Page 8 8. Power port 9. Ethernet port 3/29/23, 5:41 PM red_but.svg 10. Start/Stop button on the handle file:///C:/Users/admin/ld/_build/latex/red_but.svg Specifications are available at Artec website. Status Icons Wireless network signal level No Internet Wired connection is being used Battery charge level Battery is charging...
  • Page 9 Artec Leo DC cable Cable that connects the scanner with the power adapter. DC stands for direct current. Preview Scanner state in which it reconstructs and displays surfaces on the screen, but doesn’t record them. CONTENTS...

  • Page 10: First Steps With Leo

    • Apply Serial Number Sticker 1.1 Turn On 1. Take Leo out of the case and place it vertically on a flat rigid surface. 2. Press the power button button near the screen (see Meet Leo, 3). 3. If the scanner hasn’t booted up, try plugging it to the power adapter.

  • Page 11: Plug In Power Adapter

    Artec Leo 1.1.1 Plug In Power Adapter 1. Get familiar with the safety recommendations. 2. Plug the Leo DC-cable into the round port on scanner base. 3/29/23, 5:41 PM le_setup_charge.svg file:///C:/Users/admin/ld/_build/latex/le_setup_charge.svg Caution: Never use DC cables and adapters designed for other Artec scanners (Eva, Spider, etc.)

  • Page 12: Read License Agreement

    Once the scanner is turned on, it will show the greeting screen with the license agreement. Read it carefully and, if you agree to the terms, Accept it. 1.3 Connect to the Internet The initial Leo activation requires an Internet connection; afterwards, you can use the scanner offline. 1.3.1 Wi-Fi To connect to a Wi-Fi network, 1.

  • Page 13: Activate Leo

    Artec Leo 1.4 Activate Leo To activate your Leo, you need a valid account at my.artec3d. Use the account your Artec reseller registered for you, or create a new account using either a mobile device or a computer. 1. In the Network screen, tap Next.

  • Page 14: Apply Serial Number Sticker

    Artec Leo 3. Tap Next. 4. Enter your password and tap Next. 5. In the new dialog that appears, enter a name for your Leo. 6. Tap Done. Your Leo is now ready for operation. 1.5 Apply Serial Number Sticker The envelope that comes with Leo scanner contains the serial number sticker.
  • Page 15 Artec Leo Figure 1: Place the serial number sticker on the empty rectangle. Chapter 1. First Steps with Leo...

  • Page 16: Scan

    Since Artec Leo is a self-inclusive device featuring computing and graphics pro- cessing units, you don’t need to connect it to a PC running Artec Studio while scanning. A built-in tiltable display allows you to focus on scanning and eliminates the need to have a laptop in your hands.

  • Page 17: About Color Overlays

    Artec Leo 2.1.1 About Color Overlays Leo colors the scene that it scans. This coloring, or overlay can be made on the basis of: • Scan sufficiency • Distance to the object. 2.1.2 About Tiltable Display When scanning particular objects or regions, you may need to tilt or rise your Leo scanner.
  • Page 18 Artec Leo 3/29/23, 5:43 PM le_tilt_display.svg file:///C:/Users/admin/ld/_build/latex/le_tilt_display.svg Figure 2: Tilting the scanner display. 2.1. Prepare...
  • Page 19 Artec Leo Transparent, shiny, Dust with anti-glare spray reflective 3/29/23, 5:55 PM Preparations-A file:///C:/Users/admin/ld/_build/latex/obj_transparent.svg Thin, fine or repeti- Apply masking tape to the background and/or draw tive features 3/29/23, 5:56 PM Preparations-B X’s on it file:///C:/Users/admin/ld/_build/latex/obj_boat_duct_tape.svg Black glossy Dust with anti-glare spray...

  • Page 20: About Targets

    Scan Reference kit (see Scanning with photogrammetry for details). 2. Upload the target file to Leo and make it a default one (see Enable Target- Assisted Scanning for details). After that, you can proceed to the Target-Assisted Scanning. 2.2 Scan...

  • Page 21: Losing And Resuming Tracking

    Figure 3: Scan screen. 2.2.1 Losing and Resuming Tracking As you move the scanner, it captures a series of frames. Leo uses features in overlapping areas of these frames to automatically align them. This process is called tracking. If Leo becomes unable to continue building an object surface, it enters the tracking lost mode.

  • Page 22: Resume Scanning

    1. Direct the scanner at a region you’ve already captured, maintaining the original scanner orientation toward this region. 2. If Leo recognizes the region, it will display the Ready to scan message and correctly orient the scene on the screen.

  • Page 23: Pause And Resume Scan

    Artec Leo 2.2.2 Pause and Resume Scan While scanning, you may need to pause capturing for various reasons. Press the 3/29/23, 5:41 PM red_but.svg start/stop button to this end. file:///C:/Users/admin/ld/_build/latex/red_but.svg There are two ways to resume your scan: • Addition •...

  • Page 24: Configure Scanning

    • capability to capture dark or shiny surfaces in high resolution, in their orig- inal shape and with no extra steps If you want to get the HD-resolution scans with Leo, first you need to Enable HD Mode. When you start your project, you will see the HD recording button at the lower- right conner.

  • Page 25: Texture

    If you want to see texture while scanning, 3/29/23, 5:41 PM red_but.svg 1. Press the start/stop button to start Preview. file:///C:/Users/admin/ld/_build/latex/red_but.svg 2. Ensure that Texture mode is activated. Note: During scan, Leo displays texture blended with quality overlay. To observe pure texture, stop scanning. Chapter 2. Scan...

  • Page 26: Base Removal

    Figure 6: Project containing HD data on the left. 2.3.3 Base Removal Once imported in Artec Studio, scans from Leo can be cleared from base, i.e. flat surface that supports object being scanned. The following recommendations might help you decide whether you need this option.

  • Page 27: Exclude Background

    Artec Leo Figure 7: Detected base. Before you import project, ensure that the Launch base removal for Leo scans checkbox is selected in Artec Studio settings. 2.3.4 Exclude Background This feature enables you to remove any unwanted background in the entire 3D space surrounding the object during scanning.

  • Page 28: Texture Brightness

    To adjust sensi- tivity after scanning, click on the Exclude Background button that appears after scanning is completed. Before you import project, ensure that the Exclude background for Leo scans checkbox is selected in Artec Studio settings. 2.3.5 Texture Brightness You can adjust texture brightness for scans.

  • Page 29: Scanning Range

    0.5 meters (1.5 ft) which corresponds to the middle of this range. Surfaces recorded at the far distances might be of bad quality. You may want Leo to cull these distant surfaces, i.e. shrink its field of view by adjusting position of...
  • Page 30 Artec Leo Insufficiently scanned area , distant object, fast movements Orange Satisfactory scanned area Green Well-scanned area See also: Texture Holes and thin edges may remain red and orange even if thoroughly scanned. This happens because these regions are likely to have smaller resolution than the remaining parts of the object.

  • Page 31: Distance Overlay

    Artec Leo 2.3.8 Distance Overlay Distance overlay helps identify an optimal scanning distance. It colors surfaces using different colors depending on how close the scanner is to the object (see the table below). Figure 9: Distance overlay. Transpar- Out of the sight 0.35 m...

  • Page 32: Target-Assisted Scanning

    Target-Assisted Scanning for details). Then follow these steps: 1. Until Leo does not see the targets from the selected target file in its field of view, its screen will be like the one presented in Figure ??. Figure 10: Target-assisted scanning mode is set but Leo does not see targets in its field of view.
  • Page 33 During the scanning process, the target marks should be visible on the screen, as they were on the preview screen (Figure ??). If Leo does not see the targets in its field of view, then the tracking will be lost, the recording will be interrupted and the warning Point at the scanned area will be displayed.
  • Page 34 Artec Leo Figure 12: Leo has lost tracking when scanning with targets. Figure 13: Leo has recognized the targets and is ready to continue scanning. 2.4. Target-Assisted Scanning...
  • Page 35 Artec Leo Chapter 2. Scan...

  • Page 36: Projects And Scans

    Date link in the top right corner. 3.1 Project Structure Any Leo project includes at least one scan. If the scan was paused or interrupted and then resumed, an addition appears in the History section of the Scanning screen.
  • Page 37 Artec Leo 3/29/23, 5:59 PM project_structure.svg PROJECTS Project 3 Project 2 Project 1 Scans PROJECT 3 Addition 3 Addition 1 Addition 1 1 / 2 3 / 3 file:///C:/Users/admin/ld/_build/latex/project_structure.svg Figure 14: Understanding project structure. Chapter 3. Projects and Scans...

  • Page 38: View 3D Data

    3.3 Upload Project to Artec Cloud Using Artec Leo, you can now upload your projects directly to Artec Cloud without needing SD cards or cables. Artec Cloud is an easy-to-use collaborative platform that makes your 3D scan data available to you anytime and anywhere.
  • Page 39 Figure 16: Viewing a project. 2. Tap the Select button. 3. Select the items that you want to upload. 4. Tap Upload to Cloud. Artec Leo will automatically upload the items to your Artec Cloud account. Note: Please ensure that your Cloud account has enough storage space before uploading large projects.

  • Page 40: Rename Project

    3.5 Copy Project or Scan to microSD Card Attention: To ensure that a trusted account user will be able to open a project from Leo, first renew the scanner configuration. To copy one or several projects to SD card, 1. Insert a microSD card into Leo.

  • Page 41: Copy Scan

    5. Tap Copy to SD. Wait for a progress ring to go off. 6. If the SD card is full before copying all items, insert a new card into Leo. Leo will continue copying the remaining items to the new card.

  • Page 42: Capture Screenshots

    3. Select Settings → Scanner → Move screenshots to SD card. Note: Screenshots are saved in Leo’s internal memory and can’t be viewed on Leo. They will be stored internally until you log out of Leo or move them to the microSD card. 3.9 Trusted Accounts Only specific users can open projects from Leo in Artec Studio: •...

  • Page 43: Open Project In Artec Studio

    3.10 Open Project in Artec Studio Leo produces raw scans that you can process in Artec Studio no older than version 13. It is possible to import projects from Artec Leo either over a network (Direct Import in Artec Studio) or using a microSD card.

  • Page 44: Direct Import In Artec Studio

    3.10.1 Direct Import in Artec Studio To successfully import a project from Leo, 1. Ensure that your computer and Leo are connected to the same network. 2. Ensure that Leo doesn’t displays any 3D data. • If the device is scanning, cease the session.

  • Page 45: Use Microsd Card

    Workspace panel). 3.10.2 Use microSD card In order to process 3D data from Artec Leo, first insert a microSD card into Leo. Then perform the following actions: Caution: Strictly follow the instructions given in the MicroSD Memory Card section.

  • Page 46: Process Project In Artec Studio

    Artec Studio settings (Scan → Algorithm settings). 3.11.1 Autopilot One of the convenient ways to process the scanned data from Leo is through using Autopilot. As soon as you import a Leo scan in Artec Studio, select Autopilot in the left toolbar.
  • Page 47 Artec Leo Chapter 3. Projects and Scans...

  • Page 48: Settings

    CHAPTER FOUR SETTINGS Settings allows you to get information on various aspects of Leo operation and adjust it to suit your preferences. To access settings from the Projects screen, tap Settings. This chapter covers the following scanner settings and some related topics: •...

  • Page 49: Turn Off

    A single press of the power button on the scanner housing works as a Back button, i.e. it returns a user to the previous screen or state. To turn off Leo scanner, follow the steps: 1. Select Settings → Scanner →...
  • Page 50 (details in the sec- tion below). Temperature Control Enable it for Leo to turn on the temperature indicator that indicates when Leo’s temperature is optimal for best scan results (details in the section below).

  • Page 51: Temperature Control

    Leo’s screen. The temperature indicator shows you whether Leo is in its optimal temperature range, and also displays the time left for it to reach that state. An intitial warm-up time of 25 mins after turning on Leo, and an ambient tem- perature of 25°C is recommended.

  • Page 52: Update Leo Software

    To ensure that your scanner is running the latest version of software, select Scanner → General → System and then tap the Check for updates button. If Leo is connected to the Internet and there are no available updates (you have the latest software), you will be notified that Leo is up to date (see the figure below).

  • Page 53: Why Renew Configuration

    Artec Leo 4.2.1.3 Why Renew Configuration? To access projects from Leo, you don’t necessarily need to use the same account both for the scanner and Artec Studio. A Leo owner may add any my.artec3d account as trusted from their profile at my.artec3d.
  • Page 54 Artec Leo 4.2. Scanner...
  • Page 55 Artec Studio versions 16 and above. Encrypt Projects Turn it on for Leo to encrypt HD projects before ex- (AS16+) porting them to external SD cards. The projects are exported in a new .leo format Encrypt Projects to Ex- port.

  • Page 56: Enable Hd Mode

    The matter is that the HD data are very heavy and, therefore, we cannot save every frame of the HD resolution in Leo’s memory. The frequency of 1/8 means that all frames will be saved but only every 8th frame will be an HD one.

  • Page 57: Enable Target-Assisted Scanning

    Figure 25: Settings of Target-Assisted Scanning mode. You will see a screen with two options for uploading a target file: the loading from microSD card and the direct loading to Leo using your browser and an Internet connection. 4. Select one of the uploading options: •...
  • Page 58 Artec Leo Figure 26: Options of targets uploading. Figure 27: Instruction on connecting to Leo for targets uploading. 4.2. Scanner...
  • Page 59 OBC format along with its name. In the comment field, you can provide a short custom name that will be used for the uploaded target file on all Leo’s screens. c. Tap Upload and wait until the processing is finished.
  • Page 60 Artec Leo Figure 29: List of target files available on the microSD card. Figure 30: Uploading of target files is complete and the default target file is se- lected. 4.2. Scanner...

  • Page 61: Advanced Settings

    Shows the status of storage encryption (see Storage En- cryption) PIN code Allows you to set a 4-digit PIN code to unlock Leo. This enhances the Auto-Lock feature by providing bet- ter security. More information here PIN Code . Chapter 4. Settings...

  • Page 62: Storage Encryption

    Artec Leo 4.2.3.1 Storage Encryption Storage encryption is a way to restrict access to Leo’s storage by using a password. Once the storage is encrypted, no one will be able to use the Leo scanner without knowing the password. Warning: If the password for the Leo’s storage is lost or forgotten, it can-...
  • Page 63 Artec Leo Figure 32: Enabling encryption. After this, the process of storage encrypting will start. During encrypting the progress bar will be displayed as well as the estimate of the remaining time. To disable the storage encryption, follow these steps: 1.

  • Page 64: Pin Code

    You can enhance the security of your device and data by setting a 4-digit unlock PIN Code. Every time Leo screen gets locked, you need to enter this PIN Code to unlock it. To enable unlock with a PIN Code, follow these steps: 1.

  • Page 65: Network

    PIN Code. 4.3 Network To transfer project files, Leo must be connected to the local network. For initial activation and regular updates, an Internet connection is required. You can use both wired (Ethernet) and wireless (Wi-Fi) connection to set up Leo’s communication with other devices.

  • Page 66: Network Connections

    Artec Leo Figure 35: Network ← Settings. 4.3.1 Network Connections To connect to an existing wired network, you need to • Connect the scanner via an Ethernet cable to a network device that provides the network operation (e.g. a switch).
  • Page 67 After these steps, you can interact with the scanner using Artec Studio software. Warning: Be careful when using Leo as a DHCP server. If you connect to a network in this mode with another DHCP server, it may result in an unwanted network configuration.

  • Page 68: Cast Screen To Browser

    Artec Leo Figure 36: Connect to Leo settings. 4.3.2 Cast Screen to Browser The Networks section also contains screencasting controls. They are described in detail here. 4.4 Support This section allows you to generate and send reports to the support.

  • Page 69: User

    Select the section to see the information about the legal warranty and liability of the parties. Send anonymous Turn on the toggle to allow Leo to send anonymous statistics statistics to Artec 3D to improve the quality of the product.
  • Page 70 Select to specify an email different from that used in my.artec3d account. The support team will use it as a reply-to address for the support reports sent from Leo. Log out and remove Use it to log out from this account and log in with projects another one.
  • Page 71 Artec Leo Chapter 4. Settings...

  • Page 72: Calibration

    It is advised to handle the Calibration board with utmost care. Perform calibration while keeping the board inside its casing always. Step 2: Preparation 1. Turn on Leo, and if calibrating for the first time, make sure it is connected to Wifi.
  • Page 73 ON, and wait while Leo warms up. Note: To obtain precise results, it is essential to warm up Leo to its optimal working temperature before recalibration. DO NOT skip this step. Figure 38: Leo warms up to its optimal working temperature.
  • Page 74 1. After Leo warms up to its optimal temperature, the scanning screen opens 2. If there is no Calibration board in the field of view, Leo displays the screen as shown in Figure ??. In this case, simply point Leo to the Calibration board to open the scanning screen.
  • Page 75 Artec Leo Figure 40: Trajectories of scanning for recalibration. Chapter 5. Calibration...
  • Page 76 Figure 41: Green dot represents center of the Calibration board. 7. Now slowly move the green dot to the first circle on the arc, and glide Leo following the trajectory, from one circle to another such that the green dot overlaps each circle.
  • Page 77 Artec Leo Figure 42: Move the scanner along the trajectory until all circles are green. Chapter 5. Calibration...
  • Page 78 Artec Leo Figure 43: Forward and backward scanning of the board. Figure 44: Move the scanner along the trajectory until all circles are green. 5.1. Leo Recalibration...
  • Page 79 Artec Leo Figure 45: Red circle indicates a distance error. 3. If for some reason, the recalibration was unsuccessful, repeat the process from the beginning or ask for support. Chapter 5. Calibration...
  • Page 80 Artec Leo Figure 46: Leo screen displays the calibration result. 5.1. Leo Recalibration...
  • Page 81 Artec Leo Chapter 5. Calibration...

  • Page 82: Other Devices And Accessories

    6.1 MicroSD Memory Card To transfer you projects to a computer, you may want to use a microSD card. Artec Leo supports microSD cards (both SDHC and SDXC) with capacity up to 2 TB featuring UHS-I and UHS-II interfaces and formatted as exFaT.
  • Page 83 Artec Leo 3/29/23, 6:00 PM microsd.svg file:///C:/Users/admin/ld/_build/latex/microsd.svg Chapter 6. Other Devices and Accessories...

  • Page 84: Export To Multiple Cards

    Copy to SD. When the microSD card is full, Leo prompts you to remove the card and insert a new one, and automatically continues copying the remaining items to the new card.

  • Page 85: Format

    Important: Formatting a microSD card will remove all data from it. 6.2 External Display Artec Leo allows to cast its screen to a browser. It means that you can have an additional display to observe a 3D scene. Another device needs to be connected to the same network as Leo scanner.
  • Page 86 4. Locate the scanner’s IP address that appears near the toggle. 5. Open a web browser on another device. 6. Type in the Leo’s IP address and confirm your entry. 7. On Leo, start scanning or open a project. Figure 48: Screen casting settings.
  • Page 87 Artec Leo Figure 49: Browser window set to cast Leo screen. Chapter 6. Other Devices and Accessories...

  • Page 88: Allow Control

    Artec Leo 6.2.1 Allow Control Turn on Allow Control to control Leo through your browser. Artec Leo enables you to access and manage projects, upload targets and perform many other Leo operations on your browser. Figure 50: Browser window enabled to control Leo.

  • Page 89: Battery

    Artec Leo 6.3 Battery 6.3.1 Charge Battery To charge your Leo battery, plug the power adapter into your scanner. You can also take out the battery from the scanner and charge it using the special charger. See also: Battery Usage 6.3.2 Replace Battery...
  • Page 90 Artec Leo Table 1 – continued from previous page 3/29/23, 6:00 PM lid_away.svg file:///C:/Users/admin/ld/_build/latex/lid_away.svg 2. Open the battery compartment by pressing the both latches of the lid. continues on next page 6.3. Battery...
  • Page 91 Artec Leo Table 1 – continued from previous page 3/29/23, 6:01 PM press_bracket.svg file:///C:/Users/admin/ld/_build/latex/press_bracket.svg 3. Push the bracket in the direction of the depicted arrow. continues on next page Chapter 6. Other Devices and Accessories...
  • Page 92 Artec Leo Table 1 – continued from previous page 3/29/23, 6:01 PM bat_away.svg file:///C:/Users/admin/ld/_build/latex/bat_away.svg 4. While still holding the bracket in the lowest position, pull the bat- tery towards you. 5. Again push the bracket down. continues on next page...

  • Page 93: Calibration Board

    7. Close the battery lid. 6.4 Calibration Board All Artec Leo scanners are delivered pre-calibrated and issued with a calibration certificate (2022 onwards). It is however, possible to recalibrate Leo. See Calibra- tion for detailed information. The Leo Calibration board is especially designed for recalibrating Leo, and enables you to calibrate Leo in just a few steps.
  • Page 94 Artec Leo Figure 51: Leo’s Calibration board. 6.4. Calibration Board...
  • Page 95 Artec Leo Chapter 6. Other Devices and Accessories...

  • Page 96: Safety And Handling Information

    Attention: General important information. 7.1.1 Laser Exposure Artec Leo scanner is a device that is safe both for an operator and a subject of scanning under conditions of its intended use. In accordance with EN 60825- 1:2014, the Artec Leo 3D Scanner is to be classified as a Laser Class 1 product...

  • Page 97: Wireless Network Usage

    60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019. It is thereby confirmed that Leo is compliant with all the standard safety require- ments and is safe for end users. Class 1 laser product means that the device is safe regardless of the distance to the laser aperture.

  • Page 98: Power Supply And Cables

    Artec Leo 7.1.3.1 Power Supply and Cables • Use only power adapters and cables intended for Leo scanner and supplied by Artec Europe Sarl. Caution: Using the DC cables and power adapters intended for Artec Eva or other scanners may lead to malfunction of Leo scanner.

  • Page 99: Battery Usage

    Avoid discharging scanner battery completely. Watch the battery charge level: the icon at the top of the screen shows it. Caution: Never store Leo with a discharged battery. If the scanner is to go unused for long periods, charge the battery at least once every three months.

  • Page 100: Optical Parts

    +35° (59°F and 95°F) and humidity of up to 80%. Avoid exposure to condensation. When you are using the scanner, it is normal for it to get warm. Artec Leo may, however, fail to function if the device can’t regulate its internal temperature. Wait for a few minutes before trying to scan again.

  • Page 101: Exposure To Liquid And Dust

    7.3 Transportation and Storage When transporting your Leo, do so only using the hard case. The Artec Leo case has been specially engineered and thoroughly impact tested by Artec Europe Sarl in order to protect the device from any external damage during shipping or transportation.
  • Page 102 3/29/23, 6:03 PM Transportation-C file:///C:/Users/admin/ld/_build/latex/Transportation-Car.svg Leo case has foam sections designed to store scanner’s original and optional ac- cessories. Don’t store any extraneous items in this case. Don’t alter the case or remove any foam sections. When not using your scanner, please keep it safely stored in the hard case.

  • Page 103: Batteries

    7.3.1 Batteries When transporting spare batteries for Leo, ensure that you observe regulations of your air or transport carrier. 7.4 Disassembling and Repair Do not try to open the scanner, remove any of its parts or tamper with it any other way.

  • Page 104: Legal Warranty And Hidden Defects

    (ii) returning the Product and being reimbursed, or keeping the Product and having part of the price reimbursed. The Client cannot request the return of the Product or the reimbursement of part of the price if Artec replaces or repairs the Product. In order to invoke the legal warranty, the Client must, by any means, inform Artec of the default in conformity within two years from the time of delivery of the Product.

  • Page 105: European Union

    Artec Leo 7.7.1 European Union Artec Europe Sarl declares that Artec Leo meets the provision of the following Directives: • 2014/53/EU The Radio Equipment Directive (RED) • 2014/35/EU The Low Voltage Directive (LVD) • 2014/30/EU The Electromagnetic Compatibility Directive (EMC) •...

  • Page 106: Food And Drug Administration (Fda)

    Europe Sarl could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product. Caution: Use the interface cables sold or provided by Artec for this device. Using other interface cable may exceed the limits of Class B Part 15 of the FCC rules.

  • Page 107: Disposal Information

    Artec Leo 7.8 Disposal Information The symbol above means that Artec Leo and/or its battery meets the European Directive 2002/96/EC on Waste Electrical and Electronic Equipment. This sym- bol indicates that when product reaches the end of its life, it should be taken to a collection point designated by local authorities.

  • Page 108: Get Support

    Recovery mode. 8.1 Send Report from Leo To contact support, you can use Leo menu. Scanner has a form, where you can attach logs and provide detailed information. If you specified a different contact email in Settings, you’ll receive an answer to this email address.
  • Page 109 Figure 53: Sending report. 7. Turn on the Attach scanner logs toggle. Important: Leo won’t send any stored scans from your projects. 8. Tap Capture test scans, if your issue relates to scanning. a. Warm up the scanner in ‘Preview’ mode for at least 20 minutes before- hand.

  • Page 110: Report From Offline Scanner

    You need a computer or phone with internet connection for the following steps. 1. Login to your MyArtec account online → Scanner section. 2. Select your device from your device list and click on the Reset Leo PIN Code link.

  • Page 111: Enable Support Access

    Artec Leo Figure 54: Reset your PIN Code. 3. Now, on the Leo error message screen, tap on :Reset code. A reset code will be generated and displayed on your Leo screen. 4. Enter the reset code generated from Leo on your computer and click on Get response code.

  • Page 112: Locate Serial Number

    Artec Leo Figure 55: Response code on Leo screen. 8.4 Locate Serial Number You can locate the serial number of your Leo using either of the following ways: 8.4. Locate Serial Number...

  • Page 113: Index

    Artec Leo • In the Project screen, tap Settings → Scanner → Advanced → Scanners section • Access my.artec3d • Look at the bottom of the battery hous- ing or retrieve the serial number sticker from the envelope • Detach the scanner handle using the hex key (2 mm) and locate the serial number in the attaching point.

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