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Eaton Tripp Lite SmartPro Series Advanced User's Manual
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Eaton Tripp Lite SmartPro Series Advanced User's Manual

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Eaton® Tripp Lite Series SmartPro
Advanced User Guide
SMX1500XLRT2U
SMX1500XLRT2UN
SMX3000XLRT2UA
SMX3000XLRT2UN
BP48VRM2U
BP72VRM2U
p/n: 614-40195
Revision 01

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  • Page 1 Eaton® Tripp Lite Series SmartPro Advanced User Guide SMX1500XLRT2U SMX1500XLRT2UN SMX3000XLRT2UA SMX3000XLRT2UN BP48VRM2U BP72VRM2U p/n: 614-40195 Revision 01...
  • Page 2 Eaton reserves the right to change specifications without prior notice. Eaton is a registered trademark of Eaton. All other trademarks are property of their respective companies. ©Copyright 2022 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.
  • Page 3 S S p p e e c c i i a a l l S S y y m m b b o o l l s s The following are examples of symbols used on the product to alert you to important information: RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
  • Page 4 S S a a f f e e t t y y o o f f P P e e r r s s o o n n s s • The system has its own power source (the battery). Consequently, the power outlets may be energized ven if the systems is disconnected from the AC power source.
  • Page 5 During the replacement of the Battery Module, it is imperative to use the same type and number of element as the original Battery Module provided with the UPS to maintain an identical level of performance and safety. If there are any questions, don’t hesitate to contact your local Eaton representative.
  • Page 7 6 6 U U P P S S M M a a i i n n t t e e n n a a n n c c e e ....................................................... . 3 3 3 3 6.1 Equipment Care ............................33 6.2 Storing the Equipment ..........................33 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 8 9 9 G G l l o o s s s s a a r r y y ............................................................4 4 5 5 viii Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 9 Figure 7. Network Card ..........................24 Figure 8. Relay Output Details ........................27 Figure 9. SmartPro 750 / 1000 / 1500 models ....................41 Figure 10. SmartPro 3000 models ......................... 41 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...

  • Page 10: List Of Figures

    List of Figures Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 11 Table 24. Replacing the UPS Equipped with a HotSwap MBP Steps ..............35 Table 25. Alarm Conditions ........................... 37 Table 26. Alarm Codes..........................38 Table 27. Alarm Fault Codes ......................... 38 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...

  • Page 12: List Of Tables

    List of Tables Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 13 Follow the instructions in the quick start guide and if necessary, refer to this advance user guide. To discover the entire range of Eaton Tripp Lite Series products, we invite you to visit our web site at www. tripplite.com or contact your Eaton Tripp Lite Series local representative.
  • Page 14 E E n n d d o o f f l l i i f f e e Eaton Tripp Lite Series will process products at the end of their service life in compliance with local regulations. Eaton Tripp Lite Series works with companies in charge of collecting and eliminating our products at the end of their service life.
  • Page 15 - causing hours of lost productivity and expensive repairs. With the Eaton Tripp Lite Series SmartPro, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. Providing outstanding performance and reliability, the Eaton Tripp Lite Series SmartPro’s unique benefits include:...
  • Page 16 Introduction Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 17 23.7x17.2x3.4 / 603x438x85.5 Description (EBM) Weights (lb / kg) Dimensions (inch / mm) D x W x H BP48VRM2U 61.3 / 27.8 17.6x17.2x3.4 / 448x438x85.5 BP72VRM2U 89.1 / 40.4 23.7x17.2x3.4 / 603x438x85.5 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 18 O O p p t t i i o o n n a a l l a a c c c c e e s s s s o o r r i i e e s s Table 3. Smart Pro Optional Accessories Part number Description BP48VRM2U Extended Battery Module BP72VRM2U WEBCARDLXE UPS Web Management Accessory Card SNMP Remote Monitoring HTML5 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 19 I I n n s s t t a a l l l l a a t t i i o o n n i i n n r r a a c c k k p p o o s s i i t t i i o o n n Follow steps 1 to 4 for module mounting on the rails. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...

  • Page 20: Installation

    I I n n s s t t a a l l l l a a t t i i o o n n i i n n t t o o w w e e r r p p o o s s i i t t i i o o n n If you ordered other UPS accessories, refer to specific user manuals to check the tower installation with the UPS. To install the UPS: Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 21 If installing additional EBM, place them next to the UPS in their final location. Follow steps 1 to 5 to adjust the orientation of the LCD panel and of the logo. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 22 Installation Figure 5. Tower Installation Steps Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 23 E E B B M M C C o o n n n n e e c c t t i i o o n n s s The optional CBLADAPT48 or CBLADAPT72 cables are forbidden with Eaton Tripp Lite Series SmartPro models installed in the US or Canada.
  • Page 24 EBM, connect the battery detection cable to the previous EBM. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each cable. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 25 To program shutdown and startup of the Group1 and Group2 outlets in order to extend battery runtime and perform scheduled shutdowns, please see paragraph 4.4 User Settings. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 26 These outlets differ, depending on the version of the HotSwap MBP module. Do not use UPS outlets (4) to supply equipment because use of switch (45) on the HotSwap MBP module would cut supply to the equipment. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 27 3 3 . . 7 7 . . 2 2 H H o o t t S S w w a a p p M M B B P P M M o o d d u u l l e e T T e e s s t t Set switch (45) to Bypass position and check that the load is still supplied. Set switch (45) back to Normal position. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 28 Installation Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 29 The second line shows measures. The backlight LCD automatically dims after 5 minutes of inactivity. Press any button to restore the screen. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 30 UPS MODE charge level of your connected battery 6th Screen: bank in terms of voltage and charge BAT: xx. xV xxx% Battery voltage and charge percentage percentage. Battery voltage:1 decimal. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 31 1 beep every 3 seconds warning may occur before the battery reaches 20% capacity remaining. Some fault has happened to the UPS. Chapter 7 Troubleshooting for additional Fault Mode Action may be needed. information. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 32 REMOTE PWR OFF Select input signal function for INPUT DB9-4. COM SETTING INPUT DB9-4 Select output signal function for OUTPUT RELAY. OUTPUT RELAY Select output signal function for OUTPUT DB9-1. OUTPUT DB9-1 Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 33 0%-100%, step is 5%. RESTART LEVEL BATTERY SETTING 0%-100%, step is 10%. BAT LOW LEVEL 0MIN-60MIN, step is 3MIN BAT LOW TIME 3MIN REMOTE ON/OFF BLD.ALARM COM SETTING SHUTDOWN CMD REMOTE PWR OFF Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...

  • Page 34: Interfaces And Communication

    LOAD POWERED GENERAL ALARM OVRLOAD PREALARM BAT DISCONN ON BATTERY LOW BATTERY BATTERY FAULT UPS OK OUTPUT DB9-8 LOAD PROTECTED ON BATTERY LOAD POWERED GENERAL ALARM OVRLOAD PREALARM BAT DISCONN Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 35 Connect the other end of the communication cable (15) or (16) to the USB (5) or RS232 (6) communication port on the UPS. The UPS can now communicate with Eaton Tripp Lite Series power management software. You can improve the remote monitoring and power management of...
  • Page 36 P P r r o o g g r r a a m m m m a a b b l l e e s s i i g g n n a a l l i i n n p p u u t t s s The SmartPro incorporates several programmable signal inputs: one Remote Power Off (RPO) input terminal, one Remote On/Off (ROO) input terminal, one RS-232 input (pin-4). Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 37 To ensure the UPS stops supplying power to the load during any mode of operation, the input power must be disconnected from the UPS when the Remote Power Off function is activated. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 38 Connect a normally closed volt-free contact between the two pins of connector. Contact open: shut down of UPS. To return to normal operation, deactivate the external remote shut down contact and restart the UPS from the front panel. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 39 LCD (Settings > Comm settings > General alarm). For more information on possible events please look at User settings OVLD pre-alarm Overload pre-alarm Bat disconn Battery is disconnected Figure 8. Relay Output Details Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 40 C C y y b b e e r r s s e e c c u u r r i i t t y y Eaton is committed to minimizing the Cybersecurity risk in its products and employs cybersecurity best practices and the latest cybersecurity technologies in its products and solutions, making them more secure, reliable and competitive for our customers.
  • Page 41 5 5 . . 3 3 U U P P S S S S h h u u t t d d o o w w n n To shut down the UPS: Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...

  • Page 42: Operation

    O O p p e e r r a a t t i i n n g g M M o o d d e e s s The Eaton Tripp Lite Series SmartPro front panel indicates the UPS status through the UPS indicators located above the LCD screen.
  • Page 43 R R e e t t r r i i e e v v i i n n g g t t h h e e E E v v e e n n t t a a n n d d F F a a u u l l t t L L o o g g s s To retrieve the event and fault log through the display: Press any button to activate the menu options, then select event log. Scroll through the listed events and faults. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 44 Operation Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 45 If you store the equipment for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The internal batteries charge to 90% capacity in less than 3 hours. However, Eaton recommends that the batteries charge for 48 hours after long-term storage.

  • Page 46: Ups Maintenance

    Table 23. Replacing the Internal Battery Steps 1 - Pull off the front panel by pressing the tabs on both sides. 2 - Disconnect the battery pack by separating the connectors (never pull on the wires). Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 47 Stop the UPS by pressing the button on the UPS control panel. LED (43) "UPS ON - OK to switch" goes OFF, the UPS can now be disconnected and replaced. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 48 For more information, contact your local recycling/reuse or hazardous waste center. Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 49 C C h h a a p p t t e e r r 7 7 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g The Eaton Tripp Lite Series SmartPro is designed for reliable, autonomous operation while providing you with notifications and alerts whenever a potential operational or performance issue occurs.
  • Page 50 The load percent is > the overload level setting (default 105%) Table 27. Alarm Fault Codes Fault Code Message Description #007 FAN FAULT Ventilator fault #60D NO BATTERY Battery not present Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...

  • Page 51: Firmware Version Number

    S S e e r r v v i i c c e e a a n n d d S S u u p p p p o o r r t t If you have any question or problem with the UPS, call Eaton Tripp Lite Series or your local service representative in your country / region.
  • Page 52 For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor nearest you. For US and Canada you can contact post-sales service support at: 1-(800)-356-5737. Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 53 Battery Use with voltage Tripp Lite SmartPro 48V BP 2U BP48VRM2U Rack / Tower 48Vdc SMX1500XLRT2U, SMX1500XLRT2UN BP72VRM2U Rack / Tower 72Vdc Tripp Lite SmartPro 72V BP 2U SMX3000XLRT2UA, SMX3000XLRT2UN Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 54 E E l l e e c c t t r r i i c c a a l l O O u u t t p p u u t t All models Normal mode Battery mode Voltage regulation Boost : Vin*1.15 (-10% ,6%) Buck : Vin*0.87 Efficiency >96% 750-2200 > 82% Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 55 Sealed, maintenance-free, valve-regulated, lead-acid, with minimum 3-5 year float service life at 25°C (77°F). Monitoring Advanced monitoring for earlier failure detection and warning EBM battery cable length 2U EBM cable length：350mm/13.78in Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 56 Up to 3,000 meters (9,843 ft) above sea level, no derating for 40°c (104°F) room Operating altitude temperature Transit altitude Up to 10,000 meters (32,808 ft) above sea level Audible noise Line mode:<40dB Buck/boost mode:<45 dB Batt. Mode: <45dB, 50dB for 3K Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 57 Source supplying the bypass line. The equipment can be transferred to the by-pass line if an Bypass AC source overload occurs on the UPS output, for maintenance or in the event of a malfunction. Extended Battery Module Tripp Lite by Eaton SmartPro Advanced User Guide 614-40195—Rev 01...
  • Page 58 614-4019501 614-40195 01...

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