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KX-TGF380AGM/KX-TGFA30AGM WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
KX-TGF380AGM/KX-TGFA30AGM 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-TGF380AGM/KX-TGFA30AGM 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer's specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TGF380AGM/KX-TGFA30AGM 3 Specifications L Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0), Bluetooth wireless technology 2.1 L Frequency range: 1.91 GHz to 1.93 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) L RF transmission power: 115 mW (max) L Power source:...
KX-TGF380AGM/KX-TGFA30AGM 4 Technical Descriptions 4.1. Circuit Configuration of TGF38x Series Phones TGF38x Series consists of DECT cordless telephone and Bluetooth Module. Both voices of transmission and reception are transferred by PCM. BBIC on DECT side controls the cordless telephone system, which makes control data communication with BT_IC on BT Module in serial data.
KX-TGF380AGM/KX-TGFA30AGM 4.2. US-DECT Description Transmitting and receiving carrier between base unit and handset is same frequency. 4.2.1. TDD Frame Format 5 ms 5 ms Up Link ( Handset - > Base Unit ) Down Link ( Base Unit - > Handset ) DATA rate : 1.152 Mbps...
KX-TGF380AGM/KX-TGFA30AGM 4.2.3. Signal Flowchart in the Radio Parts Reception Base unit: A voice signal from TEL line is encoded to digital data and converted into a 1.9GHz modulated radio signal by BBIC(IC501). The RF signal, after which is amplified in BBIC, is fed to selected antenna.
KX-TGF380AGM/KX-TGFA30AGM 4.6. Circuit Operation (Base Unit) General Description: (BBIC, Flash Memory, EERROM) is a digital speech/signal processing system that implements all the functions of speech compression, record and playback, and memory management required in a digital telephone answering machine. The BBIC system is fully controlled by a host processor. The host processor provides activation and control of all that functions as follows.
KX-TGF380AGM/KX-TGFA30AGM 4.6.5. Power Supply Circuit/Reset Circuit There are 2 pattern from power supply voltage. 1) AC adapter voltage is converted to VBAT(3.0V) at DCDC converter. 2) Battery voltage goes through to VBAT(Battery voltage). VBAT is used for various voltage of the system.
KX-TGF380AGM/KX-TGFA30AGM 4.6.6. Telephone Line Interface Telephone Line Interface Circuit: Function • Bell signal detection • ON/OFF hook and pulse dial circuit • Side tone circuit Bell (RINGING) signal detection and OFF HOOK circuit: In the idle mode, Q141 is open to cut the DC loop current and decrease the ring load. When ring voltage appears at the Tip (T) and Ring (R) leads (When the telephone rings), the AC ring voltage is transferred as follows: L1T ...
KX-TGF380AGM/KX-TGFA30AGM 4.6.7. Parallel Connection Detect Circuit/Auto Disconnect Circuit Function: In order to disable call waiting and stutter tone functions when using telephones connected in parallel, it is necessary to have a circuit that judges whether a telephone connected in parallel is in use or not. This circuit determines whether the telephone connected in parallel is on hook or off hook by detecting changes in the T/R voltage.
KX-TGF380AGM/KX-TGFA30AGM 4.6.8. Calling Line Identification (Caller ID)/Call Waiting Caller ID Function: Caller ID The caller ID is a chargeable ID which the user of a telephone circuit obtains by entering a contract with the telephone company to utilize a caller ID service. For this reason, the operation of this circuit assumes that a caller ID service contract has been entered for the circuit being used.
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KX-TGF380AGM/KX-TGFA30AGM Call Waiting Caller ID Calling Identity Delivery on Call Waiting (CIDCW) is a CLASS service that allows a customer, while off-hook on an existing call, to receive information about a calling party on a waited call. The transmission of the calling information takes place almost immediately after the customer is alerted to the new call so he/she can use this information to decide whether to take the new call.
KX-TGF380AGM/KX-TGFA30AGM 4.9. Circuit Operation (Handset) 4.9.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.20). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, EEPROM, LCD) •...
KX-TGF380AGM/KX-TGFA30AGM 4.9.3. Charge Circuit Circuit Operation: Charge +(charger) CHARGE +(Handset) R8 Q3 F1 BATTERY(+) BATTERY(-) R45 GND CHARGE -(Handset) Charge -(charger) In this way, the BBIC on Handset detects the fact that the battery is charged.
KX-TGF380AGM/KX-TGFA30AGM 4.10. Circuit Operation (Charger Unit) Charge control is executed at handset side so that the operation when using charger is also controlled by handset. Refer to Circuit Operation (Handset) (P.22) AC Adaptor The route for this is as follows: DC+pin of J1(+) CHARGE+pad Handset CHARGE-pad DC-pin of J1(-).
KX-TGF380AGM/KX-TGFA30AGM 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server.
KX-TGF380AGM/KX-TGFA30AGM 8 Test Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {OFF} (Off) Soft keys Navigator key/ VOL.(Volume) key Dial keypad This pictured model is for KX-TGF380.
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KX-TGF380AGM/KX-TGFA30AGM Set Addr.: 7). Press , a long confirmation beep New Data will be heard. CLEAR 8). Press {OFF} to return to standby mode. Set Addr.: After that, turn the base unit power off and then power on. _ _ _ _ BACK Note: * To enter "Set dial mode", press {...
KX-TGF380AGM/KX-TGFA30AGM 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {OFF} (Off) Soft keys Navigator key/ VOL.(Volume) key Dial keypad {FLASH} {CALL WAIT} (Call wait) H/S key operation H/S LCD 1).
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KX-TGF380AGM/KX-TGFA30AGM Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Battery Low 00 09 (*2) Frequency 00 07 / 00 08 00 / 01 00 02 ~ 00 06...
KX-TGF380AGM/KX-TGFA30AGM 9 Service Mode 9.1. How to Clear User Setting (Handset Only) Handset Press simultaneously until a beep sound is heard. Then single handset is initialized. (The contents of user setting are reset to factory default) *Usage time is not cleared.
KX-TGF380AGM/KX-TGFA30AGM 10 Troubleshooting Guide 10.1. Troubleshooting Flowchart FLOW CHART Not working Power ON Base Unit Check Power Not recording (*1) Record Check Record No playback Playback Pre-Message Check Playback Link No link Not charged Battery Charge Check Battery Charge Check Link...
KX-TGF380AGM/KX-TGFA30AGM 10.1.1. Check Power 10.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) AC Adaptor. Is output voltage of AC adaptor 5.5 V? Check Check Power Supply Circuit. Check VDD1(1.8V) :Test point (VDD1) RSTN: Reset = "High"? Check Reset Circuit.
KX-TGF380AGM/KX-TGFA30AGM 10.1.2. Check Record 10.1.2.1. Base Unit Not record Incoming Message Check Telephone Line Interface Check Bell signal. [Bell]. Check Telephone Line Interface Does the unit catch line? [OFF HOOK]. Check Line In: Pin 25 of BBIC. Check ICM Recording in Signal Route.
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KX-TGF380AGM/KX-TGFA30AGM <How to change the Auto Disconnect activation time and VOX level> A) Auto Disconnect activation time: Some Telephone Company lines (fiber or cable) ON Hook and OFF Hook voltages are lower than conventional lines, which may cause a malfunction of Auto Disconnect detection. To solve this problem, try changing the Auto Disconnect activation through the procedures below.
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KX-TGF380AGM/KX-TGFA30AGM B) Vox level: It makes easier to detect a small voice (caller) by raising the sensitivity of VOX level. Therefore, the recording of TAM is not turned off during detection. 1) ~ 2) are same as (A). 3) Press "5","1","1".
KX-TGF380AGM/KX-TGFA30AGM 10.1.3. Check Playback 10.1.3.1. Base Unit Check VDD1(1.8V) :Test point (VDD1) Check Power Supply Circuit. Check output of BBIC (Pin 41,43). Check BBIC and Flash Memory. Check Speaker and its surroundings. Cross Reference: Note: Power Supply Circuit/Reset Circuit (P.15) Flash Memory is IC601.
KX-TGF380AGM/KX-TGFA30AGM 10.1.5. Check Link 10.1.5.1. Base Unit Does Base Unit connect to the properly working Base Unit is OK. Check Handset. Handset? Is the voltage of VDD3 about 3.0V? Check around Power Supply Circuit. Is the voltage of VDD1 about 1.8V? Does the RF clock (CLK) oscillate at 10.368 MHz in...
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KX-TGF380AGM/KX-TGFA30AGM 10.1.5.2. Handset Does Handset link with Base Unit? Handset is OK. Check Base Unit. (Properly working unit) Is the voltage of TP VBAT about 2.2~2.8 V? Check the batteries. Check around Power Supply Circuit/Reset Circuit. Is the voltage of TP VDDC about 1.2 V? Is the voltage of TP 3.0 V about 3.0 V?
KX-TGF380AGM/KX-TGFA30AGM 10.1.6. Check the RF part 10.1.6.1. Finding out the Defective part 1. Prepare Regular HS(*1) and Regular BU(*2). 2. a. Re-register regular HS (Normal mode) to base unit (to be checked). If this operation fails in some ways, the base unit is defective.
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KX-TGF380AGM/KX-TGFA30AGM 10.1.6.2. RF Check Flowchart Each item (1 ~ 5) of RF Check Flowchart corresponds to Check Table for RF part (P.41). Please refer to the each item. Start Link Control Check BBIC interface parts. confirmation signal (RF Block <->BBIC on BU/HS P.C.B)
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KX-TGF380AGM/KX-TGFA30AGM 10.1.6.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). HS, BU Mode [Normal Mode] 2.
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KX-TGF380AGM/KX-TGFA30AGM 10.1.6.4. TEST RANGE Check Circuit block which range is defective can be found by the following check. Item BU (Base Unit) Check HS (Handset) Check Range Confirmation TX TEST 1. Register Regular HS to BU (to be checked). 1. Register HS (to be checked) to Regular BU.
KX-TGF380AGM/KX-TGFA30AGM 10.1.7. Registering a Handset to the Base Unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. 1 Handset: {MENU} i # 1 3 0...
KX-TGF380AGM/KX-TGFA30AGM 10.1.9. Check Handset Transmission Check MIC of handset. Check handset Tx in Signal Route. 10.1.10. Check Handset Reception Check speaker of handset. Check handset Rx in Signal Route. Note: When checking the RF part, Refer to Check the RF part (P.39).
KX-TGF380AGM/KX-TGFA30AGM 10.1.12. Check BT Communication Plug in the AC power source and wait 10 seconds. Use a handset to enter the "Bluetooth" menu: Press [MENU] Bluetooth [SELECT] Is it possible to enter the "Bluetooth" menu? Check the circuit of around RF parts of BT...
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KX-TGF380AGM/KX-TGFA30AGM Case1: OK AC power on PIO01 0.05s 1.95s 1.5s Case2: NG1(fail to reset BT_IC) AC power on If BT_IC does not work, 1st and 2nd signals does not appear. Check the circuit of around PIO01 POWER and RESET parts of BT Module.
KX-TGF380AGM/KX-TGFA30AGM 11 Disassembly and Assembly Instructions 11.1. Disassembly Instructions 11.1.1. Base Unit 11.1.1.1. KX-TGF380 Remove 8 screw to remove the cabinet cover. Cabinet Cover...
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KX-TGF380AGM/KX-TGFA30AGM Remove screws and solders to remove the Jack Holder. Solders...
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KX-TGF380AGM/KX-TGFA30AGM Unsolder to remove the Main P.C.Board Take out the LCD connector from Main P.C. board Remove screw to remove Hook Switch P.C.Board...
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KX-TGF380AGM/KX-TGFA30AGM Remove the 7 screws to remove the operational P.C. board. Remove the 2 nails to remove the LCD Unit.
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KX-TGF380AGM/KX-TGFA30AGM Remove 2 screws to remove the cabinet cover. Remove the solder and FFC (Flexible Flat Cable) to remove the LCD P.C. Board.
KX-TGF380AGM/KX-TGFA30AGM 11.1.2. Handset 2 screws Remove the 2 screws. Insert a JIG (PQDJ10006Y) between the cabinet body Cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Cabinet cover Likewise, open the other side of the cabinet.
KX-TGF380AGM/KX-TGFA30AGM 11.1.4. How to Replace the Base unit LCD LCD PLATE LCD HOLDER *PROCESS IT AS SHOWN IN FIGURE. REFLECTOR SHEET **colour is Black (PNHX1689YA/Z1) *PROCESS IT AS SHOWN IN FIGURE. *PROCESS IT AS SHOWN IN FIGURE. REVERSE. LED P.C.B.
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KX-TGF380AGM/KX-TGFA30AGM Attach LCD P.C.B under conditions to push edge face. FFC/8 LCD P.C.B. STICK IT ALONG THESE LINES. View A SHEET/LCD View A COVER/LCD GRILL/LCD *INSERT FFC IN THE HOLE OF COVER/LCD.
KX-TGF380AGM/KX-TGFA30AGM 11.2. How to Replace the Handset LCD Note: The illustrations are simplified in this page. They may differ from the actual product. P. C. board Vertical Interval Tolerance Peel off the FFC (Flexible Flat Cable) from 0.2 mm the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C.
KX-TGF380AGM/KX-TGFA30AGM 12 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.31) 12.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current.
KX-TGF380AGM/KX-TGFA30AGM 12.2.2. Connections (Handset) Connect the DC Power or Battery to BATT+ and BATT-. Connect the JIG cable GND (black) to GND. Connect the JIG cable UTX (yellow) to UTX and URX (red) to URX. URX (red) To Serial Port...
KX-TGF380AGM/KX-TGFA30AGM 12.2.3. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). <Example for Windows> On your computer, click [Start], select Programs Open an MS-DOS mode window.
KX-TGF380AGM/KX-TGFA30AGM 12.2.4. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM/VES* Type “rdeeprom 00 00 FF”, and the data from address “00 00” to “FF” is read out. readid Read ID (RFPI) Type “readid”, and the registered ID is read out.
KX-TGF380AGM/KX-TGFA30AGM 12.4. Adjustment Standard (Handset) When connecting the simulator equipment for checking, please refer to below. 12.4.1. Component View P N L B 2 4 1 5 Z * K X - T G F A 3 0 * *...
KX-TGF380AGM/KX-TGFA30AGM 12.5. Things to Do after Replacing X'tal If repairing or replacing EPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc. in memory. The set doesn't operate if it is not executed.
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KX-TGF380AGM/KX-TGFA30AGM 12.5.1.1.1. How to update the BBIC. • Execute COM communicator.exe 1. Initialize COM port.(Only once at first.) Select “Setting” “Serial Port” “Initial Setting “OK”. Setting Serial Port Initial Setting Cancel 2.Select serial port COM number. Select “Setting” “Serial Port” “Initial Setting “OK”.
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KX-TGF380AGM/KX-TGFA30AGM • Execute COM communicator.exe again <<Write program>> 1. Select “ProgramLoader”. 2. Select "Setting"/"Config". Fill up the “Config Settings”. Note: (2) Select Baud Rate as 57600. If write error happens, select slower Baud Rate (example: 19200). 3. Select download file.
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KX-TGF380AGM/KX-TGFA30AGM 4. Start download. (1). Connect Unit and 3wire jig. (2). Confirm "Turn on power to target and press download." display. (3). Power off the unit, then power on. (4). Press "Download" button again. 5. Finish download. Completed dialog means "Download finished successfully!." It takes more than 20 minutes to download ( It depends on baud rate).
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KX-TGF380AGM/KX-TGFA30AGM 12.5.1.2. Handset First, operate the PC setting according to The Setting Method of JIG (P.57). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment BBIC(IC1) Programming data is stored in memory. 1) System Clock adjustment.
KX-TGF380AGM/KX-TGFA30AGM 13 Miscellaneous 13.1. How to Replace the LLP (Leadless Leadframe Package) IC Note: This description only applies to the model with Shield case. 13.1.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 F ± 20 F (370 C ± 10 C) Note: We recommend a 30 to 40 Watt soldering iron.
KX-TGF380AGM/KX-TGFA30AGM 13.1.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. Soldering Iron Land Solder P.C.Board 2. Place the solder a little on the land where IC pins are to be attached, then place the IC.
KX-TGF380AGM/KX-TGFA30AGM 13.2. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
KX-TGF380AGM/KX-TGFA30AGM 13.2.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TGF380AGM/KX-TGFA30AGM 14 Schematic Diagram 14.1. For Schematic Diagram 14.1.1. Base Unit (Schematic Diagram (Base Unit_Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. Important Safety Notice: Components identified by mark have special characteristics important for safety.
KX-TGF380AGM/KX-TGFA30AGM 15.6. Circuit Board (Handset_Main) 15.6.1. Component View P N L B 2 4 1 5 Z * K X - T G F A 3 0 * * P b F R E F - 2 H a n d s e t _ B B I C M o d u l e...
KX-TGF380AGM/KX-TGFA30AGM 15.7. Circuit Board (Handset_BBIC Module) 15.7.1. Component View T D I T D O C K M / S T M PNLB2414Z* T M S T C K G N D _ J 3 . 0 V C 8 0 2...
KX-TGF380AGM/KX-TGFA30AGM 16 Exploded View and Replacement Parts List 16.1. Cabinet and Electrical Parts (Base Unit) 16.1.1. KX-TGF380 CUSHION/LCD (No.105) (*6) (*7) Stick 2pcs (2places) PCB5 PCB3 PCB2 PCB4 PCB1 (*7) (*6) Ref.No. Figure 2.6 x 8mm Note: (*6)(*7)This SPACER is cut from the excess parts of CUSHION/LCD (No.24). Refer to Cabinet and Electrical Parts (Base...
KX-TGF380AGM/KX-TGFA30AGM 16.4. Accessories and Packing Materials 16.4.1. KX-TGF380AGM (*1) (*2) (*2) Note: (*1) This pad is a piece of Ref No.P1(Gift Box). This pad is for AC Adaptor. (*2) These pad is a piece of Ref No.P2 (Pad).
KX-TGF380AGM/KX-TGFA30AGM 16.5. Replacement Parts List Safety Ref. Part No. Part Name & Description Remarks 1. RTL (Retention Time Limited) PNJK1199Y KEYBOARD SWITCH, DIAL PQMG10025W RUBBER PART, MIC Note: The “RTL” marking indicates that its Retention Time is PNLA1138Z ANTENNA PNVE1026Z BATTERY TERMINAL W/C Limited.
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KX-TGF380AGM/KX-TGFA30AGM Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks Q731 2SC6054JSL TRANSISTOR(SI) R318 ERJ2RKF6800 Q732 2SC6054JSL TRANSISTOR(SI) R319 ERJ2RKF1001 (DIODES) R320 ERJ2GEJ103 D101 B0EDER000009 DIODE(SI) R321 ERJ2GEJ105X D142 DY2J25000L TRANSISTOR(SI)
KX-TGF380AGM/KX-TGFA30AGM 16.5.1.3. Operational & Hook Switch Safety Ref. Part No. Part Name & Description Remarks P.C.Board parts C314 F1J0J2260004 CERAMIC CAPACITOR C316 F2G1A4710013 470 C318 ECUE1A104KBQ 0.1 Safety Ref. Part No. Part Name & Description Remarks C319 ECUE0J105KBQ 1 C320...
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KX-TGF380AGM/KX-TGFA30AGM Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks L0AA02A00120 SPEAKER C113 ECUE1H100DCQ 10p PNHS1502Z SPACER, SPEAKER NET ECUE1H390JCQ 39p PNKE1269Z1 COVER, EP CAP ECUE1H102KBQ 0.001 PNJC1018Z BATTERY TERMINAL ECUE1A104KBQ 0.1...
KX-TGF380AGM/KX-TGFA30AGM 16.5.6. Fixtures and Tools Safety Ref. Part No. Part Name & Description Remarks Note: ECJ1VB0G106M 10 (*1) See Equipment Required (P.57), and The Setting ECUE0J105KBQ 1 Method of JIG (P.57) F1J0J2260002 22 (*2) When replacing the Handset LCD, See How to...