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FAQ
This chapter lists some problems you might encounter when using
your phone. Some problems require you to call your service provider,
but most are easy to fix yourself.
Message
SIM card error
No network
connection/
Dropped
network
No
applications
can be set
Downloaded
application
causes a lot
of errors.
Calls not
available
Device cannot
be turned on
Appendix
Possible causes
There is no SIM card in
the phone or it is inserted
incorrectly.
Signal is weak or you
are outside the carrier
network.
Not supported by service
provider or registration
required.
Remove the application.
Dialing error
New SIM card inserted.
Battery is not charged.
Possible corrective measures
Make sure the SIM card is
correctly inserted.
Move toward a window or
into an open area. Check the
network operator coverage
map.
Contact your service provider.
1. Tap
Settings.
2. Tap General Apps.
3. Tap the app Uninstall.
New network not authorized.
Check for new restrictions.
Charge battery. Check the
charging indicator on the
display.
115
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