Page 2
Note: This is a user manual for TCL 40 XE 5G (T609J). There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific carrier services. Help Refer to the following resources to get more FAQ, software, and service information: Consulting FAQ - Website: https://support.tcl.com/ca...
Basics Device overview Microphone Receiver Front Camera Touch screen Back button Recent apps Home button Speaker Headset connector USB Type-C connector...
Page 6
LED flash Rear camera SIM and microSD tray Volume keys Fingerprint & Power/Lock key Back button • Tap to return to the previous screen, to close a dialog box, options menu, the notification panel, etc. Home button • From any application or screen, tap to return to the Home screen. • Touch and hold to open Google Assistant.
Page 7
Recent apps • Tap to view applications you’ve recently accessed. Power key • Press: Lock the screen/Light up the screen. Note: Additional shortcuts and customizable settings are available at Settings > Button & gestures > Power key. • Press and hold: Show the popup menu to select from Power off/Restart/ Airplane mode/Cast.
Getting started Setting up Your new phone is partially charged. Charge the battery by using the USB-C cable and charger provided. Use the provided SIM pin to open the SIM tray. Place the Nano SIM card and/or microSD card into the tray, then slide the SIM tray into the slot.
Page 9
Charging the battery Your new phone is partially charged. Charge the battery by using the USB-C cable and charger provided. You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen while the phone is powered off.
Powering on your phone Hold down the Power key until the phone powers on. Unlock your phone (Swipe, PIN, Password, Pattern, Fingerprint or Face recognition) if necessary and confirm. The Home screen is displayed. If you do not know your PIN code or forget it, contact your network carrier. Be sure to keep your PIN code secure.
Page 11
Using the touchscreen To access an application, tap it with your finger. Touch and hold To enter the available options for an item, Touch and hold the item. For example. Select a contact in Contacts and Touch and hold it. An options list will then appear. Drag Place your finger on the screen to drag an object to another location.
Page 12
Status bar From the status bar, you can view both phone status (on the right side) and notification information (on the left side). Drag down the status bar to view notifications and drag again to enter the quick settings panel. Tap and drag up to close it.
Page 13
Quick settings panel Drag down the Notification panel to open the Quick Settings panel, where you can enable or disable functions or change modes by tapping the icons. Tap to open the full Settings menu. Lock/Unlock your screen To protect your phone and privacy, you can lock the screen with a pattern, PIN, password, registered fingerprint or face To create a screen unlock, tap Settings >...
Page 14
Swipe to unlock the screen Press the Power key once to light up the screen. Swipe up the screen to unlock the screen. Swipe up to unlock the screen Swipe right to Swipe left to enter Phone enter Camera Enter a password to unlock the screen Once the screen is turned on, swipe up the screen to display the password input panel.
Page 15
Use Fingerprint unlock • For the best result, begin with the index finger on your dominant hand. • Put your finger on the sensor and lift after you feel a vibration. Keep lifting your finger to add the different parts of your fingerprint. • Follow theses steps until fingerprints are fully registered.
Page 16
Widgets and recently used applications Consult Widgets Touch and hold the idle area of Home screen to enter an options list, and tap Widgets to enter the widgets list. Slide up and down to view all widgets. To return to the Home screen, tap the Home button .
Volume adjustment Press the Volume key to adjust the Ring volume. Tap the icon to adjust Media, Alarm and Notification volume. Text input Using the Onscreen Keyboard Onscreen Keyboard settings Swipe up on the Home screen, and select Settings > System > Languages & input >...
Page 18
Android keyboard Enter recipient numbers or select from contacts Touch and hold to record audio Touch and hold to switch language (if additional language keyboards are activated). Tap to insert a period Touch and hold to select symbols Tap to switch between "abc/Abc" mode Touch and hold to switch to "ABC"...
Page 19
Text editing • Touch and hold or double tap within the text you want to edit. • Drag the tabs to change the amount of text to edit. • The following options will appear: Cut, Copy, and Share. Insert new text • Tap where you want to type, or touch and hold a blank area.
Multimedia applications Camera ............Launch Camera There are multiple ways to open the Camera app. From the Home Screen From the home screen, tap Camera From the Lock Screen When the screen is locked, press the Power key once to light up the screen, then swipe left on the camera icon in the lower right corner to open the camera.
Page 21
Select filter s Flash mode: Tap to turn on/off the camera flash WARNING: Keep a safe distance when using the flash. Do not point the flash toward people’s or animals’ eyes. AI scene detection Take HDR photos Zoom in/out Switch between front/back camera Take a photo Touch to access settings Select picture size...
Page 22
To take a video Tap VIDEO to change the camera mode to video. to start video recording. Tap to take a picture during video recording. to pause video recording and tap to continue. Tap to stop recording. The video will be automatically saved. Further operations when viewing a photo/video you have taken • Slide left or right to view the photos or videos you have taken.
Page 23
• MORE: By tapping , you can access more modes. These modes can be moved to the main screen by tapping STOP MOTION: Capture a number of photos of a certain scene, then convert them into a speeded-up video. SLO-MO: Record special occasions and fast moving scenes, then play them back at a slow frame rate.
• Gesture to capture: When activated, show your palm to the camera and it will automatically take a photo or video in a few seconds. • Storage: Choose between phone and microSD card storage when an microSD card is inserted. The default is phone storage. • Save location information: Tag photos and videos with your location.
Page 25
Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture. • Share the picture. •...
Apps and features Phone ............. Making a call To make a call, tap in the Favourites tray. View the call's detailed information Show the dial pad Call logs Favourite numbers Contacts...
Page 27
Touch and hold to access voicemail Enter the desired number from the dial pad and tap to place the call or select a contact from Contacts or Call logs by sliding or tapping tabs, then make the call. The number you entered can be saved to Contacts by tapping Create new contact or Add to a contact.
Page 28
Answering or rejecting a call When you receive a call: • Tap ANSWER, or swipe up the icon to answer; • Tap DECLINE, or swipe down the icon to reject; • Tap to reject the call by sending a preset message. Calling your voicemail To access your voicemail, touch and hold If you receive a voicemail,...
Page 29
During a call To adjust the volume during a call, press the Volume up/down key. End the current call. Mute the current call. Tap again to unmute the call. Display the dial pad. Activate the speaker during the current call. Tap again to deactivate the speaker.
Page 30
To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the cellphone close to your ear; and it will be unlocked when the cellphone is taken away from your ear. Managing multiple calls Swap calls When you accept two calls, tap the icon to switch between two lines.
Contacts ............Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. Consult your Contacts To see your contacts, tap from the App drawer.
Page 32
Adding a contact in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Tap to save Select a picture or take a photo for the Phone contact Tap to open available labels Add to/remove from Favourites...
Page 33
Using the Quick contact panel Tap a contact to open the Quick contact panel. • Tap or the number to make a call. • Tap to send a message. • Tap to make a video call. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.
Page 34
Accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. To add an account: - From the contacts list, tap > Settings > Contacts app settings > Accounts > Add account - From the home screen, tap Settings >...
Messages ............Writing a new message You can create, edit, send and receive SMS and MMS with this phone. To access Messages, tap from the App drawer. On the message list screen, tap to write text/multimedia messages. Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar.
Page 36
An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or subject or email addresses are added. • To send a multimedia message, enter the recipient's phone number in the To bar. • Write the text of the message in the Text message bar.
Call the number Save the number to Contacts or view the contact details if the number has been saved To adjust message settings, tap and select Settings on the message list screen. Calendar ............Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open the Google apps folder from the Home screen, then tap Calendar.
Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives. Tap and drag down the Status bar to open the notification panel, tap an event name to view the Calendar notification list.
Page 39
Timer From the Clock screen, tap Timer to enter. • Set the time. Tap to start the countdown. • Tap to pause. • Tap to reset.
Page 40
Stopwatch From the Clock screen, tap Stopwatch to enter. • Tap to start the Stopwatch. • Tap to show a list of records according to the updated time. • Tap to pause. • Tap to reset.
Page 41
Bedtime From the Clock screen, tap Bedtime to enter. • Set a regular wake-up alarm • Set bedtime and reminder notification • You can set a certain bedtime mode, such as turning on Do Not Disturb mode, changing the screen to black and white or keeping the screen dark. • Tap Done to finish your bedtime setting.
Calculator ............To solve mathematical problems with Calculator, swipe up from the home screen, then tap Tap to review calculation history, choose theme, send feedback, search for help. Tap to switch between Basic calculation and Scientific calculation Tap to delete digits one by one...
TCL apps NXTVISION ..................NXTVISION provides image enhancement, video & game enhancement and other screen functions, helping your screen to come alive with a wonderful visually enhanced experience. Support Center ................Support Center helps you to learn more about Hot FAQs, operation instructions, troubleshooting, etc.
Page 44
Chrome Surf the web using the Chrome browser. Your bookmarks, browsing history, and settings across all devices with the browser installed can be synchronized with your Google account. Gmail As Google's web-based email service, Gmail is configured when you first set up your phone.
Page 45
Meet Google Meet is a video chat mobile app. With phone numbers verified, users can easily video call people from their contact list. The app will automatically control the video quality by sensing the network connectivity. Photos Google Photos stores and backs up your photos and videos. It also automatically analyzes photos and organizes them into groups, so that you can quickly find the photos you need.
Settings.......... To go to Settings, tap from the Home screen or swipe up from the Home screen and then tap You can also swipe down from the notification panel and tap Wi-Fi You can connect to the internet when your phone is within range of a wireless network.
Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data, or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Settings > Bluetooth > tap to turn on. Your device name will appear on screen. To rename your device • Tap Settings >...
Mobile network Data roaming If you don’t need to transmit data on other provider’s mobile networks, unmark the checkbox to avoid incurring significant roaming charges. VoLTE Use LTE services to improve voice and other communications (recommended) Network Set automatically select network Access Point Names Select your preferred network with this menu.
Page 49
• Touch Settings > Connections > Hotspot & tethering > Mobile hotspot. • Touch Hotspot name to rename the network SSID or set your network security. • Touch OK. The functions above may incur additional network charges from your network operator.
Page 50
Turn on to enable NFC. The function allows data exchange when the phone touches another device. Cast You can use Cast to display your device's screen on your TV, and display content like TV shows, movies, photos, games, and websites from supported apps. USB connection With a USB cable, you can charge your device, transfer files or photos (PTP) between your phone and a computer.
Home screen & lock screen With this menu, set your home apps, choose your favourite wallpapers and theme styles, etc. Display Brightness level Adjust screen brightness manually. Adaptive brightness Turn on to adjust screen brightness automatically. Darker display mode Turn on to lower screen brightless in dark light environment. Dark mode Empty screen space will become black in this mode, making it easier to look at your screen or read in dim light.
Refresh rate Select the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. You can also set the standard refresh rate to save battery. Font size Slide to make the text on screen smaller or larger. Auto-rotate screen Select whether the screen rotates automatically or not.
Reading mode Optimize the screen display to make the reading experience as comfortable as physical books. Eye comfort mode Filter out blue light and adjust the color temperature of your display to reduce eye strain. Darker display mode Lower screen brightness in a dark light environment. Sunlight display mode Increase readability under sunlight Color mode &...
Live Caption Live Caption detects speech on your device and automatically generates captions. Do Not Disturb If you do not want to be disturbed by your phone or information ringtones during work or rest, you can set the Do Not Disturb mode. Swipe down the Status bar twice to access the Quick Settings panel and tap to turn on Do Not Disturb.
4.11 Advanced features With this menu, you can set App Cloner or Screen Recorder. 4.12 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and providing recommendations to optimize your phone to preserve battery levels, manage storage and protect against security threats. Restricting auto-start apps can make the system run faster and extend battery life.
Smart Lock With a Screen lock method enabled, your phone will detect when it’s safe with you, such as in your pocket or at your home. Others You can also set Device admin apps, SIM card lock, Encryption & credentials, Trust agents, Screen pinning, etc.
In the Permission manager menu of an application, you can grant permissions for the app, such as allowing the app to access your Camera, Contacts, Location, etc. 4.18 Storage Enter Settings > Storage to check the usage of storage space and free up more when necessary.
4.23 System About phone View basic information for your phone such as model name, CPU, camera, resolution, etc. You can also check legal information, build number, status and other specs. System Update If you want to update the system, touch CHECK FOR UPDATES (refer to “5 FOTA upgrade”).
FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, tap Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.
Troubleshooting Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update. • Reset your phone via Settings >...
Page 61
My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
Page 62
I can't use the features described in the manual • Check with your carrier to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your contacts.
Page 63
I can't access my voicemail • Make sure that your carrier’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I can't send and receive MMS • Check your phone storage as it might be full. • Contact your network carrier to check service availability and MMS parameters.
Page 64
• Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for extended periods of time. • Turn off Bluetooth, Wi-Fi, or GPS when not in use. The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications • This heating is a normal consequence of the CPU handling excessive data.
Standard accessories • Charger • USB-C Cable • SIM Card Pin • Quick Start Guide • Product safety and warranty information • Accessories depend on countries. • Only use the TCL batteries, chargers, and accessories included along with your device.
• Do not drop, throw, or bend your phone; • Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd., and its affiliates and are compatible with your phone model. TCL Communication Ltd., and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries;...
Page 69
• Remember to make backup copies or keep a written record of all important information stored on your phone; • Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
Page 70
Note that any data shared with TCL Communication Technology Holdings Limited is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Technology Holdings Limited implements and maintains appropriate technical and organizational measures to protect all personal...
Page 71
Output: 5V,3A / 9V,2A / 12V,1.5A Battery: Lithium 5000 mAh Electronic Recycling For more information on Electronic Recycling: 1) Visit TCL Electronic Recycling Program website at https://www.tcl.com/ca/en/ mobile/accessibility-compliance/electronic-recycling-program, or 2) Call TCL USA Customer Support at 1-855-224-4228. Battery Recycling TCL partners with Call2Recycle to offer a safe and convenient battery recycling ®...
For more information on our Battery Recycling Program, please visit the USA and Canada website at https://www.tcl.com/ca/en/mobile/accessibility-compliance/ battery-recycling Radio waves THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy.
Page 73
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 15 mm from the body.
Page 74
• This device may not cause harmful interference; • This device must accept any interference received, including interference that may cause undesired operation. Your phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, ® Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
Page 76
The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees.
• Call support: 1-855-224-4228 (US and Canada) • Web support: https://support.tcl.com/contact-us (email only for mobile products) • Manufacturer: TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong • Electronic labeling path: Touch Settings > Regulatory & Safety or press *#07#, you can find more information about labeling such as FCC ID.
TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.
Page 79
For more information on how to use the phone, please go to tcl.com and download the complete user manual. The website will also provide you with answers to frequently asked questions.
Need help?
Do you have a question about the 40XE 5G and is the answer not in the manual?
Questions and answers