Troubleshooting Guide - Intex 128638GS Owner's Manual

TROUBLESHOOTING GUIDE

TROUBLE
FILTER MOTOR
FAILS TO START
FILTER DOESN'T
CLEAN POOL
FILTER DOESN'T PUMP
WATER OR FLOW IS
VERY SLOW
PUMP DOESN'T WORK
TOP COVER
LEAKING
HOSE LEAKING
AIR LOCK
POOL INLET AIR
ADAPTOR/AIR JET
VALVE LEAKING
SMALL LEAK FROM
AIR JET VALVE WHEN
PUMP IS ON
SAVE THESE INSTRUCTIONS
(58GS) MODEL 604G&638G FILTER PUMP ENGLISH 7.5" X 10.3" PANTONE 295U 07/09/2021
CAUSE
• The motor is not plugged in.
• The GFCI/RCD circuit breaker is
tripped.
• Motor too hot and overload
protection is shut off.
• Improper chlorine or pH levels.
• Filter cartridge is dirty.
• Damaged cartridge.
• Excessively dirty pool.
• The strainer screen is
restricting the water flow.
• Clogged inlet or discharge.
• An air leak on the intake line.
• Scale or buildup on cartridge.
• Excessively dirty pool.
• Dirty filter cartridge.
• The nozzle and strainer connection
are reversed.
• Pool inlet air adaptor connected to
the wrong fitting.
• Low water level.
• Strainer screen plugged up.
• An air leak on the intake hose.
• Faulty motor or the impeller is jammed.
• An air lock inside the cartridge
chamber.
• O-ring missing.
• Cover or air release valve are not
tight.
• Hose clamps are not well-fitted.
• Hose o-ring dislodged when
connecting the hose.
• Hose broken.
• There's air trapped in the pump
housing and inlet hose.
• Hose clamps are not well-fitted.
• Air jet valve is not tight and facing
up.
• Air jet valve internal seal blocked.
• Air jet valve internal seal dirty.
• Air jet valve broken.
• Accessories attached to the water
circulation line.
SOLUTION
• Filter cord must be plugged into a 3 wire outlet
that is protected by a Class A Ground Fault
Circuit Interrupter, or RCD.
• Reset circuit breaker. If circuit breaker trips
repeatedly, your electrical system may have
a defect. Turn off circuit breaker and call an
electrician to correct the problem.
• Let the motor cool down.
• Adjust the chlorine and pH level. Consult your
local swimming pool supply stores.
• Clean or replace cartridge.
• Check the cartridge for holes. Replace if
damaged.
• Operate the filter for longer periods.
• Clean the strainer screen at the inlet.
• Clear any obstructions in the intake hose by
discharging it inside pool wall.
• Tighten hose clamps, check hoses for
damage, check pool water level.
• Replace cartridge.
• Clean cartridge more often.
• Install the nozzle at the upper position of the
pool inlet, and the strainer at the lower position
of the pool outlet.
• Make sure the pool inlet air adaptor is
connected to the pool inlet upper fitting.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose clamps, check hose for damage.
• Clear any sticks or leaves in the intake hose.
• Open the release valve at top of pump.
• Remove cover & check for O-ring.
• Tighten cover or valve (Manually).
• Tighten or change hose clamps.
• Put the o-ring back into the groove.
• Replace a new hose.
• Open air release valve, lift and lower the inlet
hose until water starts to flow out of the air
release valve, close air release valve.
• Tighten or reinstall hose clamps.
• Tighten air jet valve and make sure it's facing up.
• Plug in the pump and run for few seconds, then
unplug, repeat 3 times.
• Remove air jet valve, flush dirt out with water and
replace valve back.
• Replace a new air jet valve.
• Remove all the accessories (such as solar mat, auto pool
cleaner, LED light) from the water circulation line and
place the air jet valve cap (17) over the air jet valve (15).
Do not cover the air jet valve (15) with the valve cap (17)
under normal situation or when the pump is operating.
58
English
GS
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