How To Obtain Warranty Service; Exclusions And Limitations - Xiaomi Smart Speaker IR Control User Manual

2. REMEDIES
If a hardware defect is found and a valid claim is received by Xiaomi within the Warranty Period,
Xiaomi will either (1) repair the product at no charge, (2) replace the product, or (3) refund the
Product, excluding potential shipping costs.

3. HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service, you must deliver the Product, in its original packaging or similar
packaging providing an equal degree of Product protection, to the address specified by Xiaomi.
Except to the extent prohibited by applicable law, Xiaomi may require you to present proofs or
proof of purchase and / or comply with registration requirements before receiving warranty
service.

4. EXCLUSIONS AND LIMITATIONS

Unless otherwise stipulated by Xiaomi, this Limited Warranty applies only to the Product
manufactured by or for Xiaomi and identifiable by the trademarks, trade name or "Xiaomi" or "Mi"
logo.
The Limited Warranty does not apply to any (a) Damage due to acts of nature or God, for example,
lightning strikes, tornadoes, flood, fire, earthquake or other external causes; (b) Negligence; (c)
Commercial use; (d) Alterations or modifications to any part of the Product; (e) Damage caused by
use with non-Xiaomi products; (f) Damage caused by accident, abuse or misuse; (g) Damage
caused by operating the Product outside the permi ed or intended uses described by Xiaomi or
with improper voltage or power supply; or (h) Damage caused by service (including upgrades and
expansions) performed by anyone who is not a representative of Xiaomi.
It is your responsibility to backup any data, so ware, or other materials you may have stored or
preserved on the product. It is likely that the data, so ware or other materials in the equipment
will be lost or reforma ed during the service process, Xiaomi is not responsible for such damage
or loss.
No Xiaomi reseller, agent, or employee is authorized to make any modification, extension, or
addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or
enforceability of the remaining terms shall not be affected or impaired.
Except as prohibited by laws or otherwise promised by Xiaomi, the a er-sales services shall be
limited to the country or region of the original purchase.
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