How To Obtain Warranty Service; Exclusions And Limitations - Xiaomi L09G User Manual

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REMEDIES
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If a hardware defect is found and a valid claim is received by Xiaomi within the Warranty Period, Xiaomi
will either (1) repair the product at no charge, (2) replace the product, or (3) refund the Product, excluding
potential shipping costs.

HOW TO OBTAIN WARRANTY SERVICE

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To obtain warranty service, you must deliver the Product, in its original packaging or similar
packaging providing an equal degree of Product protection, to the address specified by Xiaomi.
Except to the extent prohibited by applicable law, Xiaomi may require you to present proofs or proof
of purchase and / or comply with registration requirements before receiving warranty service.

EXCLUSIONS AND LIMITATIONS

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Unless otherwise stipulated by Xiaomi, this Limited Warranty applies only to the Product manufactured
by or for Xiaomi and identifiable by the trademarks, trade name or "Xiaomi" or "Mi" logo.
The Limited Warranty does not apply to any (a) Damage due to acts of nature or God, for example, lightning
strikes, tornadoes, flood, fire, earthquake or other external causes; (b) Negligence; (c) Commercial use;
(d) Alterations or modifications to any part of the Product; (e) Damage caused by use with non-Xiaomi
products; (f) Damage caused by accident, abuse or misuse; (g) Damage caused by operating the
Product outside the permi ed or intended uses described by Xiaomi or with improper voltage or
power supply; or (h) Damage caused by service (including upgrades and expansions) performed by
anyone who is not a representative of Xiaomi.
It is your responsibility to backup any data, so ware, or other materials you may have stored or
preserved on the product. It is likely that the data, so ware or other materials in the equipment will be
lost or reforma ed during the service process, Xiaomi is not responsible for such damage or loss.
No Xiaomi reseller, agent, or employee is authorized to make any modification, extension, or addition
to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability
of the remaining terms shall not be affected or impaired.
Except as prohibited by laws or otherwise promised by Xiaomi, the a er-sales services shall be limited
to the country or region of the original purchase.
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