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Troubleshooting
If the Activforce 2 device does not connect with the mobile companion application, ensure that
the application has Bluetooth permissions on the mobile device. For some devices, the
Activforce 2 companion application also requires Location permissions. If connectivity problems
continue to occur, follow the instructions to replace the battery or make sure your mobile device
is supported.
The Activforce 2 mobile application performs a tare operation automatically before each
measurement, during the calibration phase. In addition, the device can also be manually tared.
To tare the device, select "Calibrate Your Device" from the settings menu of the Activforce 2
mobile companion application.
To perform a hard reset of the device, remove the battery and re-insert it after 10 seconds. The
battery and the removable pads are the only user serviceable items.
For further assistance, complaints or comments, please contact support@activbody.com.
Additional Information
Safety
The Activforce 2 device is certified to be compliant with all required safety standards and
regulations, including electro-magnetic compatibility and hazardous materials, for all territories it
is distributed in. This includes these standards: Safety IEC 60601-1 and EMC EN 60601-1-2.
The Activforce 2 device is not waterproof and should not be immersed in water or other liquids.
Similar to many electronic devices, the Activforce 2 device contains flammable materials and
should not be exposed to flames or other excessive heat sources.
Service Life
The Activforce 2 device has a service life of at least 30,000 cycles, or force measurements.
Disposal
In the European Union, the symbol below indicates that the product should not be disposed of
with other household waste. Batteries should be discarded separately, and the device should be
deposited at an appropriate facility to enable recycling. Please separate these items from other
types of waste and recycle them responsibly, following your local government's disposal
guidelines
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