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Error Messages
Reports!
If your unit cannot send a fax, check the following:
— the number you dialed is correct,
— the other party's machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 30).
Communication message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PRESSED THE STOP KEY
THE COVER WAS OPENED
OK
56
Error
code
40–42
46–52
58, 65
68, 72
FF
43
44
—
54
59
70
—
—
—
—
—
—
For fax advantage assistance, call 1-800-435-7329.
Cause & solution
A transmission or reception error occurred. Try
again or check with the other party.
A line problem occurred. Connect the telephone
line cord to a different jack and try again.
An overseas transmission error occurred. Try using
the overseas mode of feature #23 (p. 52).
The document is jammed. Remove the jammed
document (p. 67).
A transmission or reception error occurred
because of a problem with the other party's fax
machine. Check with the other party.
The document was not received due to memory
being full.
The document was not fed into the unit properly.
Reinsert the document and try again.
The other party's fax machine is busy or has run
out of recording paper. Try again.
The document was not fed properly. Reinsert the
document and try again.
The other party's fax machine rings too many
times. Send the fax manually – dial the number,
confirm the fax tone, and press
The other party's machine is not a facsimile.
Check with the other party.
The number you dialed is not in service.
STOP
was pressed and fax communication was
canceled.
The cover was opened. Close it and try again.
Fax communication was successful.
FAX START
.
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