Chevrolet Silverado 2500 HD 2024 Owner's Manual page 257

Interior Trailer View
Guidance Lines
Hitch Guidance
Troubleshooting
The Transparent Trailer calibration may take
longer than expected or not calibrate if:
The vehicle is driven too fast during
calibration. Speed should be maintained
below 50 km/h (31 mph).
The vehicle is not driven straight during
calibration. Steering should be maintained
as straight as possible, excessive steering
during calibration may extend
calibration time.
The calibration is attempted in low light.
Calibration should be attempted when
there is enough light.
The calibration is attempted during
adverse weather conditions. Calibration
during conditions such as snow or heavy
rain should be avoided.
The road surface is not ideal for
calibration. Calibration should be
attempted on an alternate road surface.
The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the camera mounted to the rear of
the trailer is connected to the rear trailer
camera input.
The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
Distortion may be observed in the calibrated
Transparent Trailer View if:
The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
The Transparent Trailer image is not the
right size:
The size of the image overlaid on the face
of the trailer may be too large or too
small if the measurements input into the
Trailering App are not accurate.
The Transparent Trailer icon may appear
grayed out if:
A compatible trailer profile is not
configured or a non-compatible trailer
profile is selected.
The vehicle is in R (Reverse).
The trailer is not connected.
Driving and Operating
The accessory rear trailer camera is not
connected or connected to the incorrect
input.
The preview may not be provided or the
wrong preview may be provided if:
The accessory cameras are not recognized.
Ensure that the accessory camera(s) are
connected and power cycle the vehicle.
The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the accessory camera(s) are
connected to the correct input.
The accessory trailer camera(s) are
connected to the correct camera input.
The accessory trailer camera(s) are not
installed according to the installation
instructions.
A feature may be unavailable or not
activating as expected if:
The customization is disabled. Check the
customization settings where applicable.
The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the accessory camera(s) are
connected to the correct camera input.
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