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Solo User guide Getting started Page 1 of 13...
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Although SumUp has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. • SumUp, the SumUp logo, are registered trademarks of SumUp. Other brand names or trademarks associated with SumUp’s products and services are trademarks of SumUp.
4.2.1 How to connect to WiFi ......................10 4.2.2 Connect by mobile network ....................10 4.2.3 SIM card issues ........................10 4.3 How to accept payments with the Solo..................11 4.4 How to provide a receipt ......................11 4.4.1 Send receipts ........................11 4.4.2 Resend receipts ........................
Compatibility: Android, Windows, iOS Operating: -10℃ to +40℃ / 5 to 90% RH Environmental: Storage: -10℃ to +45℃ / 5 to 90% RH 5V through USB-C Power Supply: 5V through Solo Cradle Accessories: Solo cradle, Solo USB-C Cable Page 5 of 13...
4. Product operation 4.1 SumUp Solo: Getting started 4.1.1 What’s in the box? Page 6 of 13...
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A: Top of Solo cradle B: Solo card reader C: Base of the Solo cradle D: USB 2.0 type C cable Also included: User guide Safety guide Accepted payments sticker and table stand Page 7 of 13...
1. Tap or drag down the arrow at the top of your Solo’s screen and choose “Connections”. 2. Ensure the Wi-Fi On/Off toggle is set to “On” and your Solo will scan for Wifi networks. 3. Select the network you’d like to connect to and enter the Wi-Fi password.
4.4.2 Resend receipts You can easily resend a receipt with the SumUp App at a later date. Just follow these simple steps: 1. On the SumUp App, tap "Sales" at the bottom of the screen.
Keep your device dry. • Do not try to repair the device yourself. If any part of the device does not work properly, contact SumUp customer service. 5.2 Safety precautions • Observe any law and rule which restricts using radio devices in specific cases and environments.
SumUp Help Do not attempt to open the device as it will get blocked as security anti-tamper measure. 7. Service and Support For Solo service and support please contact your local customer support center: SumUp Help Page 13 of 13...