Sony PlayStation VR CUH-ZVR2 Manual
Also See for PlayStation VR CUH-ZVR2:


Sony PlayStation VR CUH-ZVR2 Manual



  • Do not damage the AC power cord and AC adaptor.
  • For more information on product safety and support, visit our website ( "Further information").

Use and handling

  • Before connecting, check that the connectors are free of dust and small particles.
  • Do not swing the VR headset or the AC adaptor around by their cables.
  • Do not unplug the VR headset cable until the tracking lights ( "Part names") are turned off. Removing or unplugging while the lights are on may cause a malfunction.
  • Do not place objects on the product, throw or drop the product, or otherwise expose it to strong physical impact.
  • Keep the product out of the reach of small children. Small children may swallow small parts, may pull on cables and cause the processor unit or VR headset to fall, or may wrap the cables around themselves, which may inflict injury or cause an accident or a malfunction.
  • Do not touch the AC power cord, AC adaptor or processor unit during an electrical storm.
  • Do not allow liquid or small particles to get into the product (ports, vents, etc.). If this happens, stop use and disconnect it from the electrical outlet immediately.
  • burn hazardshock hazard
    Do not expose the product to dust, smoke or steam. Dust or other matter can cause fire or electric shock.
  • Avoid prolonged bodily contact with the processor unit, AC adaptor, or air from the vents when the product is turned on. Extended contact may cause low-temperature burns*.
    * Low-temperature burns are burns that occur when the skin is in contact with objects of relatively low temperatures (40°C or more) for an extended period of time.
  • Do not use the VR headset, stereo headphones, or stereo headset if they cause discomfort to your skin. If the headset or headphones cause discomfort to your skin, discontinue use immediately. If symptoms do not subside even after discontinuing use, seek medical attention.
  • The product and its parts are made from metal and plastic materials. When disposing of the product, follow local regulations for the proper disposal of such materials.
  • Follow the precautions below to help prevent the product exterior from deteriorating or discolouring.
    • Do not use solvents or other chemicals on the product.
    • Do not allow rubber or vinyl materials to be in prolonged contact with the product.
  • Permanent hearing loss may occur if the headset or headphones are used at high volume. Set the volume to a safe level. Over time, increasingly loud audio may start to sound normal but can actually be damaging your hearing. If you experience ringing or any discomfort in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the sooner your hearing could be affected. To protect your hearing:
    • Limit the amount of time you use the headset or headphones at high volume.
    • Avoid raising the volume to block out noisy surroundings.
    • Lower the volume if you can't hear people speaking near you.
  • When using the headset or headphones in particularly dry air conditions, you may sometimes experience a small and quick (static) shock on your ears. This is a result of static electricity accumulated in the body, and is not a malfunction of your headset or headphones.

Use by children

The VR headset is not for use by children under age 12.

Wearing the VR headset

  • It is important that you place the VR headset on your head properly during use.
    • To see instructions on how to wear the headset, go to the PlayStation®4 system's function screen, and then select (Settings) > [Devices] > [PlayStation VR].
    • Do not overtighten the adjustment dial ( "Part names").
    • You can wear the VR headset over your glasses but take care when adjusting the scope ( "Part names"). Having your glasses touch the lens could result in damage to your glasses, VR headset lens or both. Do not push in or pull out the scope excessively.
  • Regularly check the VR headset's to ensure it is being worn properly.

VR headset screen

  • Do not expose the lenses ( "Part names") of the VR headset to direct sunlight or intense light. Doing so may damage the VR headset screen and cause a malfunction.
  • Keep the VR headset's attachment sensor ( "Part names") free from any obstacles. If the attachment sensor is blocked, the screen will not turn off automatically even if you remove the headset. If an image appears on the screen for an extended period of time, it might cause a screen burn and a faint image might remain permanently on the screen.
  • Black (dark) pixels and continuously lit pixels may appear in certain locations on the screen. The appearance of such spots is a normal occurrence associated with screens and is not a sign of a system malfunction. Screens are made using highly precise technology.
    However, a very small number of dark pixels or continuously lit pixels may exist and color irregularities or brightness irregularities may be visible on each screen.

Never disassemble or modify the product or accessories

shock hazardshock hazard
Use the product and accessories according to the instructions in this manual. No authorization for the analysis or modification of the product, or the analysis and use of its circuit configurations, is provided. Disassembling will void the product warranty. Additionally, there is a risk of fire, electrical shock or malfunction if the product is disassembled or modified.

Moisture condensation

If PS VR is brought directly from a cold location to a warm one, moisture may condense inside the VR headset and the processor unit. Should this occur, the product may not operate properly. In this case, turn off the VR headset and unplug the AC power cord from the electrical outlet. Do not use the product until the moisture evaporates (this may take several hours). If the product still does not operate properly, visit our website ( "Further information").

Unusual or unresponsive behavior

Press the (power) button ( "Part names") on the VR headset for at least 7 seconds to force a shutdown, and then turn on the headset again. If the problem persists, restart the PS4™ system.

High temperature message

  • If the processor unit's internal temperature becomes elevated, a message will be displayed. In this case, turn off the PS4™ system and leave it unused for a while. After the processor unit cools down, move it to a location with good ventilation, and then resume use.
  • Do not use the product in a closed cabinet or other locations where heat may build up.

AC adaptor and AC power cord use

  • Use an electricity supply that is easily accessible, so the AC power cord can be unplugged quickly if the need arises. Stop use, unplug the AC power cord from the electricity supply and disconnect any other cables immediately if the product functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.
  • Unplug the AC power cord from the electricity supply when the status indicator on the processor unit is red. Unplugging the cord while the indicator is white or flashing red may cause a malfunction.
  • burn hazardshock hazard
    Do not use an AC adaptor or AC power cord other than those supplied with the product. The supplied AC adaptor and AC power cord are designed exclusively for use with this product. They cannot be used with other products. In addition, other AC adaptors or AC power cords cannot be used with this product. Failure to follow these precautions may cause the product to overheat and may lead to fire or electric shock.
    • Do not plug the AC power cord for the product into an electricity supply until you have connected the HDMI™ cables.
    • Do not touch the plug of the AC power cord with wet hands.
    • burn hazard Do not use the AC adaptor when it is covered by a cloth, as it may overheat, causing fire or malfunction.
    • Unplug the AC power cord from the electricity supply before cleaning or when you do not intend to use the product for an extended period of time.
    • Do not connect the AC power cord to a voltage transformer or inverter.

Storage conditions

  • Do not expose the product or accessories to high temperatures, high humidity or direct sunlight.
  • Do not place the product or accessories on surfaces that are unstable, tilted or subject to vibration.

Using the Device

  • Used with your PS4™ system and PlayStation®Camera, PS VR brings you the excitement of virtual reality. You can interact with games more directly because the camera captures the position, angle, and movement of the VR headset.
  • Be sure to always update your PS4™ system software and PS VR device software to the most recent version.
  • Be sure to connect your VR headset to the supplied CUH-ZVR2 processor unit. The headset will not work if connected to a CUH-ZVR1 processor unit.

Your position while using the VR headset

Remain seated wherever possible. For applications with a standing mode, follow the application instructions carefully.


To configure PS VR settings, go to the PS4™ system's function screen, and then select (Settings) > [Devices] > [PlayStation VR].


  • These settings are available only when PS VR is connected to the PS4™ system.
  • You can also configure some settings from the quick menu that appears when you press and hold the (PS) button on the controller.
  • For more information about setting up your PS VR, refer to the user's guide for the PS4™ system. Select (Settings) > (User's Guide/ Helpful Info) > (User's Guide) from the function screen.

Parental controls

The PS4™ system contains settings that parents or guardians can configure as necessary to restrict use of the product by children. To configure settings for each child, go to the PS4™ system's function screen, and then select (Settings) > [Parental Controls/Family Management].

Part names

VR headset


VR headset - Front View

  1. Tracking lights (front)
    Rear lights Blue: Powered on
    Front and rear lights blue: VR mode
    Front and rear lights off: Powered off
  2. Scope adjustment button
  3. Front head support
  4. Rear head support
  5. HDMI connector
  6. AUX connector
  7. Scope


VR headset - Rear View

  1. Headband
  2. Attachment sensor
  3. Lenses
  4. Adjustment dial
  5. Headband release button
  6. Tracking lights (rear)
  7. Earpiece holder


VR headset - Bottom View

  1. Stereo headphone jack
  2. Headphone attachment hole
  3. (power) button
  4. Light shield
  5. Microphone
  6. Tracking lights (front)
  7. Volume + button
  8. (Microphone mute) button
  9. Volume - button

Processor unit


Processor unit - Front View

  1. Status indicator
    White: Powered on
    Red: Rest mode
  2. AUX port
  3. HDMI output port


Processor unit - Rear View

  1. HDMI TV port
  2. HDMI PS4 port
  3. (USB) port
  4. DC IN 12V connector
  5. Vent

Stereo headphones

Part Names - Stereo headphones

  1. Earpiece
  2. Stereo headphone plug
  3. Fastener

Changing the earpieces

The stereo headphones are supplied with M size earpieces attached. Replace the earpieces with the S or L size earpieces for a better fit. To remove, twist then pull the earpiece off the headphones.
Changing the earpieces

Install the earpieces firmly to help prevent them from accidentally detaching during use.

Care and cleaning

Be sure to follow the instructions below to clean and maintain your product.

  • For safety reasons, unplug the AC power cord from the electrical outlet and disconnect any other cables before cleaning.
  • Do not use solvents or other chemicals to clean the exterior surfaces.
  • Do not use a chemically-treated cleaning cloth to wipe the product.

Processor unit exterior, VR headset exterior, head supports, connectors

If they are dirty, wipe them with a soft, dry cloth.

If the connectors on the processor unit, AC power cord, or other parts are dirty, signals may not be sent or received properly. You may also experience noise or interruptions in the sound if the connectors on the headphones or headset are dirty.


Wipe only with a soft, dry cloth made specifically for cleaning lenses. Do not use paper products such as paper towels, or tissues not specifically intended for lenses.

Prolonged contact with water or dust may damage the lenses and shorten their life.

Light shield

Remove the light shield from the VR headset and wash it with water. Dry it completely with a soft cloth before reattaching it to the headset. Reattach the light shield by matching the nubs on the shield to the 13 holes on the VR headset.
Care and Cleaning - Light shield


Remove dust build-up from the vents using a vacuum cleaner or similar product.


Remove the earpieces from the stereo headphones and wash them by hand with a mild detergent. Dry them completely with a soft cloth before reattaching them to the headphones.
For details on removing the earpieces, refer to "Changing the earpieces".


Design and specifications are subject to change without notice.
Functional descriptions and illustrations in this document may vary from your PS4™ system software and/or PS VR devise software, depending on the version in use.

VR headset

Screen 1920 × RGB × 1080
(960 × RGB × 1080 per eye)
Sensor 6-axis motion sensing system
(3-axis gyroscope, 3-axis accelerometer)
Port Stereo headphone jack
External dimensions Approx. 187 × 185 × 277 mm
(width × height × depth / excluding projecting parts / at shortest headband length)
Mass Approx. 600 g (excluding cables)
Operating temperature 5°C to 35°C

Processor unit

Input/output HDMI TV port
HDMI PS4 port
(USB) port
HDMI output port
AUX port
Maximum rated power Approx. 20 W
Input power rating 12 V 1.7 A
External dimensions Approx. 150 × 39 × 114 mm
(width × height × depth / excluding projecting parts)
Mass Approx. 300 g
Operating temperature 5°C to 35°C

AC adaptor

Input 100–240 V 1 A
50/60 Hz
Output 12 V 3 A
External dimensions Approx. 108 × 46 × 30 mm
(width × height × depth / excluding projecting parts)
Mass Approx. 146 g

Supported video input signals

For information about supported video input signals, visit
You can also access this information by using the QR code.

Further information

Step-by-step setup video

Visit to view a step-by-step setup video. You can also access the video using the QR code.


The official site (see below) for PlayStation ® product support provides the latest questions and answers about your product.

Official Website

Customer Service Hotline
Mon to Sun: 9:00-20:00
Hong Kong: 852-2341-2356
Singapore: 800-8523-663
Taiwan: 0809-079-888

© 2018 Sony Interactive Entertainment Inc.


PS VR: Unboxing and Set-Up Video

PS VR: get connected Video

PS VR: Play Area Video

Documents / Resources


Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Sony PlayStation VR CUH-ZVR2 Manual


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