Panasonic Toughbook CF-19A6UCG1M Operating Instructions Manual page 26

Troubleshooting (Basic)
n Starting Up
The.date.and.time.are.incor-
rect.
[Executing.Battery.Recali-
bration].screen.appears.
[Enter.Password].does.not.
appear.when.resuming.from.
sleep.( )/standby.
( )/hibernation.
Cannot.resume.
Other.startup.problems.
26
l. Make.the.correct.settings.
.(Start)
.. C lick.
and.Time].
.. C lick.[start].-.[Control.Panel].-.[Date,.Time,.Language,.and.Regional.
Options].-.[Date.and.Time].
l. If.the.problem.persists,.the.internal.clock.battery.may.need.to.be.replaced..Contact.
Panasonic.Technical.Support.(è.page.36).
l. When.the.computer.is.connected.to.LAN,.check.the.date.and.time.of.the.server.
l. The.2100.A.D..or.later.year.will.not.be.correctly.recognized.on.this.computer.
l. The.Battery.Recalibration.was.canceled.before.Windows.was.shut.down.last.time..To.
start.up.Windows,.turn.off.the.computer.by.the.power.switch,.and.then.turn.on.
l. Select.[Enabled].in.[Password.On.Resume].in.the.[Security].menu.of.the.Setup.Utility.
(è.Reference Manual."Setup.Utility").
l. The.Windows.password.can.be.used.instead.of.the.password.set.in.the.Setup.Utility.
.(Start)
A. Click. .-.[Control.Panel].-.[User.Accounts.and.Family.Safety].-.[Add.or.re-
move.user.accounts].and.select.the.account,.and.set.the.password.
B. Click. .(Start) .-.[Control.Panel].-.[System.and.Security].-.[Power.Option].-.[Require.
a.password.when.the.computer.wakes].and.add.a.check.mark.for.[Require.a.pass-
word].
A. Click.[start].-.[Control.Panel].-.[User.Accounts].and.select.the.account,.and.set.the.
password.
B. Click.[start].-.[Control.Panel].-.[Performance.and.Maintenance].-.[Power.Options].-.
[Advanced].and.add.a.check.mark.for.[Prompt.for.password.when.computer.resumes.
from.standby].
l. One.of.the.following.operations.may.have.been.carried.out.
Ÿ. In.sleep.(
pack.was.disconnected,.or.a.peripheral.was.connected.or.disconnected.
Ÿ. The.power.switch.was.slid.for.four.seconds.or.longer.to.forcibly.turn.off.the.computer.
Slide.the.power.switch.to.turn.on.the.computer..Data.not.saved.will.be.lost.
l. An.error.may.occur.when.the.computer.automatically.enters.the.sleep.(
standby.(
case,.turn.off.the.screensaver.or.change.the.pattern.of.the.screensaver.
F9
l. Press. .in.the.Setup.Utility.(è.
Setup.Utility.settings.(excluding.the.passwords).to.the.default.values..Start.the.Setup.
Utility.and.make.the.settings.again.
l. Remove.all.peripheral.devices.
l. Check.to.see.if.there.was.a.disk.error.
A. Remove.all.peripheral.devices.including.an.external.display.
B. Click. .(Start) .-.[Computer].and.right-click.[Local.Disk.(C:)],.and.click.[Properties].
C. Click.[Tools].-.[Check.Now...].
Ÿ. A.standard.user.needs.to.enter.an.administrator.password.
D. Select.the.option.in.[Check.disk.options].and.click.[Start].
E. Click.[Schedule.disk.check].and.restart.the.computer.
A. Click.[start].-.[My.Computer].and.right-click.[Local.Disk(C:)],.and.click.[Properties].
B. Click.[Tools].-.[Check.Now].
C. Select.the.option.in.[Check.disk.options].and.click.[Start].
l. Start.the.computer.in.Safe.Mode.and.check.the.error.details..When.the.[Panasonic].boot.
*1
screen.disappears .at.startup,.press.and.hold.
Menu.is.displayed..Select.the.Safe.Mode.and.press.
*1
. When.[Password.on.boot].is.set.to.[Enabled].in.the.[Security].menu.of.the.Setup.Utility,.
[Enter.Password].appears.after.the.[Panasonic].boot.screen.disappears..As.soon.as.you.
enter.the.password.and.press.
.-.[Control.Panel].-.[Clock,.Language,.and.Region].-.[Date.
)./.standby.(
).or.hibernation.mode.while.the.screensaver.is.active..In.this.
.Reference Manual."Setup.Utility").to.return.the.
F8
.until.the.Windows.Advanced.Options.
Enter
,.press.and.hold.
).mode,.the.AC.adaptor.or.battery.
Enter
.
F8
.
)./.