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Error Messages
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Display message
CALL SERVICE
CARRIAGE ERROR
/
RELEASE
SHIPPING LOCK
CHANGE DRUM
CHECK ADF CABLE
CHECK DOCUMENT
CHECK DRUM
CHECK MEMORY
CLOSE ADF COVER
COVER OPEN
DATA IN MEMORY
DIRECTORY FULL
FAILED PICK UP
FAX IN MEMORY
FAX MEMORY FULL
62
There is something wrong with the unit. Contact our service
personnel.
The shipping lock is locked. Unlock the shipping lock (p. 11).
If the display messages still remain after unlocking, there is
something wrong with the carriage sensor. Contact our service
personnel.
There is something wrong with the drum unit. Replace the drum
unit and the toner cartridge (p. 68).
The ADF cable is not connected correctly. Check the connection
(p. 11).
The document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 74) and try again.
The drum unit is not inserted properly. Reinsert it correctly (p. 12).
The memory (telephone numbers, parameters, etc.) has been
erased. Re-program.
The ADF cover is open. Close it.
The printer cover is open. Close it.
You tried to change the cable type setting (feature #15 on page
57), while the fax machine has a document in memory. Finish
sending faxes, print out the document in memory (p. 40) or cancel
the delayed transmission (feature #25 on page 58) and try again.
There is no space to store new entries in navigator directory.
Erase unnecessary entries (p. 24).
Recording paper was not fed into the unit properly. Reinsert the
recording paper (p. 71).
The unit has a document in memory. See the other displayed
message instructions to print out the document.
The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (p.15) or
clear the jammed paper (p. 70).
When performing memory transmission, the document being
stored exceeds the memory capacity of the unit. Transmit the
entire document manually.
For fax advantage assistance, call 1-800-435-7329.
Cause & solution
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