Connecting Wirelessly; Troubleshooting; Connecting Via Wi-Fi - Samsung HW-S60A User Manual

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05 CONNECTING WIRELESSLY

Connecting a TV or Bluetooth Device via
Bluetooth
GITAL AUDIO IN
(OPTICAL)
OR
Red
Green
Blue Blinks
MI
C)
DIGITAL AUDIO IN
(OPTICAL)
Pairing
NOTE
• If asked for a PIN code when connecting a Bluetooth device,
enter <0000>.
Connecting via Wi-Fi (Wireless
Network)
n)
To connect a Soundbar to a mobile device via a wireless network
(Wi-Fi), the SmartThings app is required.
1. Connect your mobile device (smartphone, tablet, etc.) to the
et.
Wi-Fi network the TV is connected to.
be
2. Install and launch the SmartThings app on your mobile device
(smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the mobile device
to connect the Soundbar to your Wi-Fi network.
put
4. Using Alexa, you can play music, listen to news, see weather
he
forecasts, and control home appliances. To use Amazon Alexa,
r
an Amazon account is required to connect the Soundbar over
the network.
Connecting To Apple AirPlay 2
• With AirPlay 2, you can control your home's audio system from
al
your iPhone, iPad, HomePod, or Apple TV.
• This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4
or later.
• This feature may not be available in some countries.
When in "Bluetooth" mode
5 Sec
OR
Cyan Blinks X3
Connection is complete
"Ready to connect via Bluetooth."

06 TROUBLESHOOTING

Before seeking assistance, check the following.
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is correctly
inserted into the outlet.
Soundbar works erratically.
• After removing the power cord, insert it again.
• Try again after reset the product.
• If there is no signal, the Soundbar automatically turns off
after a certain period of time. Turn on the power.
In case the remote control does not work.
• Operate the remote control noting the Soundbar closely.
• Replace the batteries with new ones.
The Soundbar does not output any sound.
• The volume of the Soundbar is too low or muted. Adjust the
volume.
• When any external device (STB, Bluetooth device, mobile
device, etc.) is connected, adjust the volume of the external
device.
• For sound output of the TV, select Soundbar. (Samsung TV:
Home (
) → Settings (
) → Sound → Sound Output →
Select Soundbar)
• Remove the cable from the Soundbar and then reconnect it.
In case the TV is not connected via HDMI (ARC).
• Check whether the HDMI cable is correctly connected to the
ARC terminal.
• Connection may not be possible due to the connected
external device (set-top box, game console, etc.). Directly
connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on
the TV menu. (Samsung TV: Home (
General → External Device Manager → Anynet+ (HDMI-CEC)
ON)
The Soundbar will not connect via Bluetooth.
• When connecting a new device, switch to Bluetooth Pairing
for connection. (Press the
PAIR button on the remote
control or press the
(Mic On/Off) button on the body for at
least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list on the
device to connect. (Samsung TV: Home (
→ Sound → Sound Output → Bluetooth Speaker List)
The sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are located
too close to the Soundbar. e. g. microwaves, wireless routers,
etc.
• If your device that is connected via Bluetooth moves too far
away from the Soundbar, it may cause the sound to drop out.
Move the device closer to the Soundbar.
• If a part of your body is in contact with the Bluetooth
transceiver or the product is installed on metal furniture, the
sound may drop out. Check the installation environment and
conditions for use.
) → Settings (
) →
) → Settings (
)
English - 5

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