Bosch WAL28PHYES User Manual And Installation Instructions

Bosch WAL28PHYES User Manual And Installation Instructions

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Washing machine
WAL28PHYES
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAL28PHYES

  • Page 1 Washing machine WAL28PHYES [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Futher information and explanations are available online: Table of contents 1 Safety ..........   4 6 Before using for the first time ...    19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
  • Page 3 15 Intelligent dosing system ..   33 22 Consumption values....   60 15.1 Starting the programme 23 Technical data ......   61 with intelligent dosing sys- tem ......... 33 24 Declaration of Conformity ..   61 15.2 Filling the dispensers ..... 34 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 35 16 Home Connect ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection erate properly, or this may result in 3.3 Energy saving mode material damage or damage to the If you do not use the appliance for an appliance. extended period, it automatically Do not operate the appliance with ▶ switches to energy-saving mode.
  • Page 13 Installation and connection en Transport the appliance in an up- 4.4 Removing the transit ▶ right position. bolts Installation loca- Requirements The appliance is secured for trans- tion portation using transit bolts on the rear of the appliance. Base Secure the appli- ance with fixing Note: Keep the transit bolt screws brackets.
  • Page 14: Connecting The Appliance

    en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
  • Page 15: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 42 Door...
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 26 Programme selector...
  • Page 19: Before Using For The First Time

    first time en tivate the activated settings by re- Pour approx. 1 litre of water into peatedly pressing on the relevant the manual dosing compartment. buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
  • Page 20: Display

    en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. ⁠ 10 "Ready in" time → "Buttons", Page 23 10.0 Recommended...
  • Page 21 Display en Display Designation More information Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean Flashes: Drum is dirty.
  • Page 22 en Display Display Designation More information ⁠ Voltage control Flashes: The programme has been system paused because of impermissible voltage drops. The voltage is permissible again and the programme will continue. Note: The programme duration is exten- ded. Foam detection The appliance has detected too much system foam.
  • Page 23: Buttons

    Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information (Start / Pause) ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
  • Page 24 en Buttons Button Selection More information  (Remote) ¡ Activate → "Remote start", Page 37 ¡ Deactivate ¡ Open the Home Connect menu ⁠ 3s (Child ¡ Activate → "Childproof lock", Page 33 Lock 3 sec.) ¡ Deactivate Multiple selection → "Basic settings", Page 39 (Settings) (Prewash) ¡ Activate Activate or deactivate prewash, e.g.
  • Page 25 Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 31 If you briefly press the button, you can set customised program settings for your program.
  • Page 26: Programmes

    en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Algodón/ Al- Wash hard-wearing items made from cotton, linen 10.0 godão  or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed .
  • Page 27 Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm Delicado/ Wash delicate, washable items made from silk, vis- Seda  cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
  • Page 28 en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm ⁠   Automático Wash delicate items made from cotton, or synthetic delicado or blended fabrics. Gentle laundry care. The degree of soiling and the type of fabric are automatically detected.
  • Page 29: Laundry

    Programmes en Programme Description Max. load (kg) ⁠ / ⁠   Rápido Wash items made from cotton, or synthetic or blen- 15/30 min ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate Speed .
  • Page 30: Preparing The Laundry

    en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 58. Order number Elbow Secure the water outlet 00655300 hose in place. Platform Install the appliance at a WMZ20490 raised height so that it can be easily loaded and...
  • Page 31: Basic Operation

    operation en ¡ Do not mix different liquid deter- 13.3 Adjusting the pro- gents gramme settings ¡ Do not mix detergent and fabric softener Requirement: A programme has ¡ Do not use products that have ex- been set. pired or are highly congealed → "Setting a programme", Page 31 ¡...
  • Page 32: Adding Detergent And Care Product

    en operation a After the programme has ended, Requirements ¡ The laundry is prepared and sor- the display shows: End. ted. → "Laundry", Page 30 13.8 Adding laundry ¡ The drum is empty. After the programme starts, you can Open the door. remove or add laundry depending on Place the laundry in the drum.
  • Page 33: Switching Off The Appli- Ance

    Childproof lock en Press and hold ⁠ 3s for approx. 13.11 Switching off the appli- ▶ 3 seconds. ance Press Wipe the rubber gasket dry and re- 15 Intelligent dosing sys- move any foreign objects. The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
  • Page 34: Filling The Dispensers

    en Intelligent dosing system Requirements 15.2 Filling the dispensers ¡ The laundry is prepared. If you want to use the intelligent dos- → "Preparing the laundry", Page 30 ing system or if the appliance dis- ¡ The laundry is sorted. plays a notification during operation ¡...
  • Page 35: Basic Dosage

    Home Connect en Pour liquid detergent ⁠ and fabric To set ⁠ , press ⁠ i-DOS. softener ⁠ into the relevant dis- a The display shows ⁠ . pensers. To set ⁠ , press ⁠ i-DOS again. → "Detergent drawer", Page 17 To end the setting process, wait briefly.
  • Page 36: Setting Up The Home Connect App

    en Home Connect The Home Connect app guides you 16.2 Setting up Home Con- through the entire login process. Fol- nect low the instructions in the Home Con- nect app to configure the settings. Requirements ¡ The Home Connect app has been Tips installed on your mobile device. ¡...
  • Page 37: Resetting The Appliance Network Settings

    Home Connect en Set the programme to position 4. Requirements ¡ The appliance is connected to your a The display shows Con. Wi-Fi home network. Press repeatedly until the dis- ¡ The appliance is connected to the play shows oFF. Home Connect app. a Wi-Fi is deactivated.
  • Page 38 en Home Connect Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
  • Page 39: Basic Settings

    Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of the basic settings Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
  • Page 40: Changing The Basic Set- Tings

    en Cleaning and servicing 17.2 Changing the basic set- 18.2 Cleaning the detergent tings drawer In order to set the basic settings, If you want to replace the liquid de- press the button. tergent or fabric softener in the dis- penser with another product or if the To exit the basic settings, switch detergent drawer is dirty, clean the off the appliance.
  • Page 41 Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
  • Page 42: Cleaning The Drain Pump

    en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 18.3 Cleaning the drain pump holder.
  • Page 43 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 44 en Cleaning and servicing Insert the pump cap. Insert and close the service flap. Ensure that the parts of the ‒ pump cap are correctly as- sembled. Before the next wash To prevent unused detergent from flowing straight into the outlet in the Screw the pump cap as far as it next wash, run a suitable programme will go.
  • Page 45: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or ⁠ Note: With the error message, the appliance starts a draining process. First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The programme does You have not pressed  not start. Press ▶ Door is not closed. Close the door. Press to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 33 ▶ ⁠ is activated. Check whether ⁠...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The door cannot Select a suitable programme for draining. ▶ be opened. → "Programmes", Page 26 Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 57 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting Water is not flowing You have not pressed  in. Detergent is not Press ▶ being dispensed. The filter in the water inflow is blocked. Clean the water inflow filter. ▶ The tap is turned off. Turn on the tap.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Transit bolts have not been removed. ment of the appliance → "Removing the transit bolts", Page 13. ▶ whilst spinning. Drum rotates, water Load detection is active. does not flow in. Not a fault – no action required. ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting The spin programme Ensure that the drain pipe and water drain hose are ▶ does not start. not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib- uted.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting Creasing. Select the programmes that are suitable for the ▶ type of fabric. The spin result is not A low spin speed is selected. satisfactory. The laun- The next time you run a wash cycle, set a higher ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Refill the dispenser. the damp washing. → "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶ dosage → Page 35. Detergent residue on Detergents may contain water-insoluble substances the dry laundry.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Home Connect is not Different causes are possible. working properly. Go to www.home-connect.com. ▶ No connection to the Wi-Fi is switched off. home network. → "Activating Wi-Fi on the appliance", Page 36. ▶ Wi-Fi is activated but a connection to your home net- work cannot be established.
  • Page 57: Emergency Release

    Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 42 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
  • Page 58: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 59: Aqua-Stop Guarantee

    Customer Service en 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
  • Page 60 en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
  • Page 61 ¡ Networked standby mode A detailed RED Declaration of Con- (Wi-Fi): 1.50 W formity can be found online at Water pressure ¡ Minimum: www.bosch-home.com among the 100 kPa additional documents on the product (1 bar) page for your appliance. ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
  • Page 62 2.4 GHz band (2400–2483.5 MHz): requirements. Max. 100 mW A detailed Declaration of Conformity 5 GHz band (5150–5350 MHz + can be found online at www.bosch- 5470–5725 MHz): Max. 100 mW home.co.uk among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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