Bosch WAL28PHVZA User Manual And Installation Instructions

Bosch WAL28PHVZA User Manual And Installation Instructions

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Washing machine
WAL28PHVZA
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAL28PHVZA

  • Page 1 Washing machine WAL28PHVZA [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   35 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 35 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   36 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 36 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   42 19 Transportation, storage and disposal ........   61 14.1 Activating the childproof lock ......... 42 19.1 Removing the appliance .. 61 14.2 Deactivating the childproof 19.2 Inserting the transit bolts.. 61 lock ......... 42 19.3 Using the appliance again .. 61 19.4 Disposing of old appliance .. 62 15 Home Connect ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. ▶ Do not open the appliance door using the emergency release if a programme is running with active oxygen. ▶...
  • Page 10 en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 13: Unpacking The Appliance

    Installation and connection en erate properly, or this may result in Installation and connection 4 Installation and con- material damage or damage to the appliance. nection Do not operate the appliance with ▶ incomplete or defective accessor- Installation and connection 4.1 Unpacking the appliance ies.
  • Page 14 en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Against a wall Do not trap the the appliance may tip over. hoses between Always secure the feet of the appli- the wall and the ▶...
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose to a Sink Fix and secure tap (26.4 mm = 3/4"). the water outlet hose with an el- → Page 35. Plastic pipe with Fix and secure rubber sleeve or the water outlet gully hose with an el- → Page 35.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en To align the appliance, turn the ap- Check the mains plug is inserted pliance feet. Check that the appli- properly. ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 40 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 20 en Familiarising yourself with your appliance Do not press on the display using ▶ pointed or sharp objects.
  • Page 21: Display

    Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 24 10 kg Recommended The maximum load capacity for the selec-...
  • Page 22 en Display Display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 23 Display en Display Designation More information E:35 / -10 Error Error code, error display, signal. Example...
  • Page 24: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection More information ¡ Start Start, cancel or pause the pro- gramme.
  • Page 25 Buttons en Button Selection More information ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Activate or deactivate up to three ad- ¡ ditional rinse cycles. ¡ Recommended for particularly sensit- ¡ ive skin or in regions with very soft water.
  • Page 26 en Programmes ⁠ ⁠ ActiveOxygen ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – ⁠ Speed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en ⁠ ActiveOxygen ⁠ ⁠ ⁠ ⁠ ⁠ – Speed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes ActiveOxygen – Speed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – – – ActiveOxygen – – – – – – – – – – – – – Speed Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes – ActiveOxygen – – – – – – – – – – Speed Max. spin speed – 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ⁠ ActiveOxygen – – – – – – Speed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes ActiveOxygen Speed Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en – ActiveOxygen – – – ⁠ ⁠ ⁠ Speed Max. spin speed 1400 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and unloaded. Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 36: Laundry

    Laundry Note: More detailed instructions for – Wash large and small items of laundry together use can be found on www.bosch- home.com or by scanning the QR – Do not rub fresh stains but dab them with soapy water code on the title page of this user –...
  • Page 37: Degrees Of Soiling

    Detergents and care products en ¡ Only freshen up dry laundry ¡ After freshening up the laundry, shake it out briefly 11.4 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡...
  • Page 38: Detergent Recommendation

    en Detergents and care products ¡ Do not use products containing ¡ Use dyes sparingly as salt may solvents, caustic agents or volatile damage stainless steel substances (e.g. bleach) ¡ Do not use bleaching agents in the appliance 12.1 Detergent recommendation Detergent Fabrics Pro- Temperature...
  • Page 39: Basic Operation

    Basic operation en Soiling Light Normal Heavy Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Observe the information about op- manufacturer's packaging. erating logic. ¡ Adjust the dosage to the actual Note: The programme settings are load.
  • Page 40: Using A Measuring Aid For Liquid Detergent

    en Basic operation Slide the measuring aid forwards. 13.6 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. Press down on the insert and re- move the detergent drawer.
  • Page 41: Starting The Programme

    Basic operation en Push in the detergent drawer. 13.11 Cancelling the pro- gramme 13.9 Starting the programme Note: Observe the information on Note: If you want to change the time safety → Page 4 and preventing ma- until the programme ends, set the terial damage → Page 11. "Ready in" time first. Press Press ▶...
  • Page 42: Childproof Lock

    en Childproof lock Wipe the rubber gasket dry and re- Home Connect 15 Home Connect move any foreign objects. This appliance is network-capable. Home Connect Connecting your appliance to a mo- bile device lets you control its func- tions via the Home Connect app, ad- just its basic settings and monitor its operating status.
  • Page 43: Homeconnect

    Home Connect  en 15.1 Connecting the appli- 15.2 Connecting the appli- ance to a WLAN home ance to a WLAN home network (Wi-Fi) with network (Wi-Fi) without WPS function WPS function If your router does not have a WPS Requirements ¡ Your router has a WPS function. function, you can connect the appli- ance to your WLAN home network ¡...
  • Page 44: Connecting The Appliance To The Home Connect App

    en Home Connect In the Home Connect app, enter 15.4 Activating Wi-Fi on the the network name (SSID) and appliance password (key) for your home net- work. Note: When Wi-Fi is activated, the en- Carry out the steps in the ergy consumption increases in com- Home Connect app to connect the parison to the values specified in the appliance.
  • Page 45: Resetting The Appliance Network Settings

    Home Connect  en If you open the appliance door, the 15.7 Resetting the appliance function is automatically deactiv- network settings ated. Press and hold for at least lights up. 3 seconds. Note: To deactivate the function, Set the programme to position 5. press a The display shows rES. 15.9 Data protection Press a The display shows Yes.
  • Page 46: Basic Settings

    en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of the basic settings Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
  • Page 47: Cleaning The Drum

    Cleaning and servicing en Press down on the insert and re- Remove all de- Fresh deposits move the detergent drawer. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately. residue. Keep the appli- This allows the ance door and residual water to detergent drawer...
  • Page 48: Descaling

    en Cleaning and servicing Fit the insert and click it into place. 17.5 Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
  • Page 49 Cleaning and servicing en Slide a sufficiently large receptacle CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 50: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Cleaning the drain pump 17.6 Cleaning the water outlet hose at the siphon Note: Please read the information in the Safety → Page 4 and Preventing Switch off the appliance. material damage → Page 11 sections Disconnect the appliance's mains to ensure that you use the appliance plug from the power supply.
  • Page 51: Clean The Water Inlet Filters

    Cleaning and servicing en Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. 17.7 Clean the water inlet fil- ters. Emptying the water inlet hose Turn off the tap.
  • Page 52 en Cleaning and servicing Requirement: The water inlet hose is Connect the hose and check for empty. leaks. → "Emptying the water inlet hose", Page 51 Disconnect the hose from the rear of the appliance. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
  • Page 53: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow → Page 51. ▶ The tap is turned off. Turn on the tap. ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶ The circuit breaker is faulty. Check the circuit breaker in the fuse box. ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pump is blocked. ing. → "Cleaning the drain pump", Page 48 ▶ is activated. Continue the programme by selecting Spin or ▶ Drain and pressing The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting The programme dura- Not a fault – no action required. ▶ tion changes during Note: When loading, where possible, place large and the wash cycle. small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting High spin speed not Unbalance load detection system is using a reduced reached. spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
  • Page 61: Emergency Release

    19.1 Removing the appliance again Note: More detailed instructions for For further information, see ▶ use can be found on www.bosch- → "Installation and connection", home.com or by scanning the QR Page 13 and code on the title page of this user → "Before using for the first time", manual.
  • Page 62: Disposing Of Old Appliance

    en Customer Service 19.4 Disposing of old appli- Customer Service 20 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
  • Page 63: Consumption Values

    Consumption values en Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 64: Declaration Of Conformity

    Declaration of Conformity 23 Declaration of Con- is set (Wi-Fi): not used Min. formity ¡ Networked standby mode Robert Bosch Hausgeräte GmbH Declaration of Conformity (Wi-Fi): not hereby declares that the appliance used W with Home Connect functionality meets the essential requirements and Water pressure ¡...
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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