Troubleshooting
If the bottle wonʼt turn on
Check if the battery is sufficiently charged
If the bottle wonʼt charge
Check if the power cable is properly connected
The bottle is empty and will turn off to prevent
If the screen is flashing 'E1ʼ
damage caused by dry-burning
The smart sensor is indicating a fault and the
If the screen is flashing 'E2ʼ
bottle will turn off. Contact support
The liquid in the bottle is over 65°C/150°F.
If the screen is flashing 'HHʼ
The bottle will not operate until cool and the
liquid is not suitable for children to drink