PROBLEM | SOLUTION |
Cannot find any channels | - Make sure that you have selected the correct input on your TV.
- Make sure that all your connections are correct and secure.
- Move your antenna, then rescan for available channels on your TV or set-top box.
- Make sure that you are connected to a TV or set-top box with an ATSC tuner.
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Picture quality is good on some channels and poor or no reception on others | - Move your antenna, then scan for available channels on your TV or set-top box.
- Keep the antenna away from sources of interference, such as air conditioners, hair dryers, and microwave ovens.
- Your antenna may be too far from the broadcast antenna to receive an adequate signal. The signal may also be affected by obstructions between the broadcast antenna and your antenna.
- Make sure that the signal strength from the antenna is adequate. Some TVs have a signal strength indicator. Check your TV manual to see if your TV has this feature.
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I don't know what digital TV reception I get in my area | - To determine which channels are available in your area, visit www.antennaweb.org. Type in your zip code to get help with antenna placement.
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Not all channels are available after performing a channel scan | - Adjust your antenna, then scan for available channels on your TV or set-top box.
- Make sure that the signal strength from the antenna is adequate. Some TVs have a signal strength indicator. See your TV manual to see if your TV has this feature.
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I have more than one TV on which I want to view over-the-air TV | - If you have poor reception or a poor signal, you will need to purchase an antenna for each TV that you would like to view over-the-air TV. OR
- You can purchase a coaxial splitter to allow for one antenna to provide channels to more than one TV.
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I am not receiving cable and streaming channels after a channel scan | - Your antenna is capable of receiving local channels that are dependent on the broadcasters in your area.
- You can use the antenna alongside cable boxes and streaming devices, but it will not provide all of the same content offered by those devices.
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I want HD channels, but I do not have an HDTV | - Your digital antenna will not upscale to HD if the TV is not HD. You will need to purchase an HDTV.
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