Hp compaq presario,presario 1211: supplementary guide (158 pages)
Summary of Contents for Compaq COMPAQ ARMADA 3500 3500
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EFERENCE UIDE Compaq Armada 3500 Family of Personal Computers...
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Perf. Writer: Johnnie Abercrombie Saved by: J Abercrombie Saved date: 08/12/98 1:50 PM Thank you for choosing Compaq! Please help us provide quality support information by completing and returning this postage-paid questionnaire. 1. Were you able to set up the computer using the setup poster? No If not, at what point did you begin to have difficulty? 2.
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Perf Tape BUSINESS REPLY MAIL FIRST-CLASS MAIL POSTAGE WILL BE PAID BY ADDRESSEE COMPAQ COMPUTER CORPORATION ATTN: Portable PC Marketing Comm. TOM HOWARD, MC 130805 P O BOX 692000 HOUSTON TX 77269-9976 staple Please here Fold PERMIT NO. 400 HOUSTON, TX...
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Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
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Keyboard Components...3-1 Special Keys ...3-2 Using Hotkeys ...3-4 Embedded Numeric Keypad ...3-6 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Pages: 8 Template: c:\templates\ref\ref-toc.dot Part Number: 310296-002 File name: Toc.doc...
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Beeps with a Blinking Power/Suspend Light ... 4-12 Turning Beeps On or Off... 4-12 vi Contents COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc...
Connecting and Disconnecting the Adapter ...6-3 Selecting Diskettes...6-3 Inserting a Diskette ...6-4 Removing a Diskette...6-5 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc Contents vii...
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Undocking the Computer and Mobile 3500 Expansion Unit from the Convenience Base ... 8-6 viii Contents COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc...
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Caring for the Display...12-2 Traveling with the Computer ...12-3 Shipping the Computer ...12-4 Operating Temperatures...12-4 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc Contents ix...
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Fault Management Alerts ... 14-3 Security Management ... 14-4 Configuration Management ... 14-4 x Contents COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc...
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Declaration of Conformity for Products Marked with the FCC Logo (United States only) ... B-2 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc...
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When Installing Internal Components ...C-2 Grounding Methods ...C-2 appendix D xii Contents ... D-1 ...I-1 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM Part Number: 310296-002 File name: Toc.doc...
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preface Some or all of the following format conventions are used in this guide to distinguish elements of text: Names of keys are shown in bold type as they appear on the keyboard, for example, Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Commands are presented in lowercase, bold type as shown here:...
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Although a new battery pack can be used to power the computer after receiving a partial charge, Compaq recommends that a new battery pack be allowed to fully charge before the computer is disconnected from external power or before the battery pack is removed from the computer.
1. Place the computer on a flat surface near an electrical outlet. 2. Plug the power cord into the power connector on the right side of the computer 3. Plug the small end of the power cord to the AC power connector 4.
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Slide forward the display release latches on the left and right sides of the display, then raise the display to a comfortable viewing angle. Slide the power switch to turn on the computer. The power/suspend light indicates the computer is on. When you begin software setup, online instructions guide you through the setup process.
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If it is necessary to reinstall the operating system and you do not want to lose these enhancements, it will also be necessary to reinstall all Compaq software for your computer. Use the restore software CD that comes with your computer to restore software on your hard drive.
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Compaq recommends that you: Register the computer. Locate the Compaq online resources, such as the online Reference Guide and the online Safety & Comfort Guide. Be sure to register the computer according to the instructions on the Owner Registration Card included with the computer.
chapter Display Display latches Internal microphone Lid switch Mobile expansion unit tabs Writer: Lorise Fazio Saved by: Jessica Gilbert Saved date: 12/04/98 2:37 PM Pages: 6 Words: 633 Template: c:\msoffice\templates\ref\ref.dot Part Number: 310296-002 File name: Ch02.doc The computer screen and the hardware in which it is enclosed.
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Cable lock Prevents theft by allowing a cable to be connected to the computer and secured to a fixed object. Airflow vents Allow airflow to cool the computer. USB connector A connector which allows you to attach Universal Serial Bus (USB) devices such as a keyboard, mouse, or camera for video conferencing.
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Speaker Built-in speaker for high-quality sound and a multimedia sound system. PC Card eject buttons Ejects PC Cards from the PC Card slots. PC Card slots Slots that support Type II or Type III PC Cards, such as modem, hard drive, or network cards.
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Keyboard/mouse Connects an optional full-sized connector keyboard and/or a PS/2 compatible mouse. Y connector allows simultaneous connection of mouse and keyboard. Infrared port Allows wireless communications between the computer and another infrared-equipped device using an infrared light beam. Available on specific models.
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Mobile expansion unit Used to secure the optional Mobile tabs 3500 Expansion Unit (M35EU) to the computer. Computer feet Feet on the bottom of the computer used to elevate the computer from the work surface. Hard drive compartment Provides access to the internal hard drive.
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There are five lights located above the keyboard that indicate system operations and status. These include: Hard drive/CD-ROM drive access indicator Diskette drive access indicator Num Lock Caps Lock Scroll Lock Writer: Lorise Fazio Saved by: Jessica Gilbert Saved date: 12/04/98 2:37 PM Part Number: 310296-002 File name: Ch02.doc Turns on when the hard drive, optional CD-ROM drive, or optional...
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chapter Programmable keys Suspend button Writer: Lorise Fazio Saved by: Johnnie Abercrombie Saved date: 12/18/98 2:51 PM Pages: 12 Words: 1926 Template: c:\template\ref\ref.dot Part Number: 310296-002 File name: Ch03.doc Assign and launch frequently used applications and documents. Initiates and exits Suspend. Turns on the computer if it is off.
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Continued Power switch Slides to turn the computer on or off. While working in Windows, click Start, Shut Down to exit the operating system and turn off the computer. Internal microphone Built-in monophonic microphone for the multimedia sound system. Lid switch Blanks the screen if the display is closed and the computer is still on.
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Function keys (F1 through F12) Delete key Num Lock key (Fn key must be pressed) Enter key Shift keys Arrow keys Ctrl keys Alt keys Fn key Caps Lock key Tab key Writer: Lorise Fazio Saved by: Johnnie Abercrombie Saved date: 12/18/98 2:51 PM Part Number: 310296-002 File name: Ch03.doc Enter various commands in a program, depending on the program...
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Hotkeys are keyboard shortcuts that enable you to access frequently used features no matter what program you’re in. Moves the Hotkey popup window location. Sets the pointing stick characteristics. Allows you to adjust settings for touch sensitivity and toggle between two- dimensional and three-dimensional capability.
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Continued Adjusts display contrast—controls the image on the display. Not applicable on active matrix displays. Adjusts display brightness— controls the light intensity of the display. Enables and disables the embedded numeric keypad. See “Embedded Numeric Keypad”, in this chapter. Initiates Hibernation (Windows 95 and Windows NT only).
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The embedded numeric keypad is a section of the computer keyboard that converts to a numeric keypad when the number lock function is enabled. Press the hotkeys to: Enable the embedded numeric keypad (Num Lk light turns on). Disable the embedded numeric keypad (Num Lk light turns off).
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You can set the four user-programmable keys to bring up a document or emulate the Microsoft Windows and Application Logo Keys. By assigning schemes to the programmable keys, you can create multiple sets of key assignments tailored to your own needs or to accommodate more than one user.
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To emulate one of the Microsoft Windows and Application Logo Keys, select the appropriate file from the PROGRAM FILES\COMPAQ\PROGRAMMABLE KEYS\DEFAULT directory. 3. Click the Assign button. A dialog box appears showing a list of programs or documents from the Programs menu.
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When the Show Advanced Options box is checked, you can unassign a programmable key by clicking the Browse button and selecting the file 'Unassigned' from the PROGRAM FILES\COMPAQ\PROGRAMMABLE KEYS\DEFAULT directory. 4. Click OK to exit the utility. To add a new scheme: 1.
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To remove a scheme: 1. Access the Programmable Keys utility by clicking Start Æ Settings Æ Control Panel Æ Keyboard icon Æ Programmable Keys. 2. Ensure that the Show Advanced Options checkbox is checked. 3. Select the scheme in the Scheme box that you want to delete. To view a different scheme, select a scheme from the drop- down list.
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The EasyPoint IV pointing stick performs the same basic operation as a mouse but does not move; it senses finger movement and pressure. It provides point-and-click (three- dimensional) functions as well as standard (two-dimensional) pointing stick features. You can easily modify the EasyPoint IV settings for the way you work.
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The three-dimensional setting provides the features of the two- dimensional setting in addition to the following features when you press down on the pointing stick: Press-to-select, single-click, and double-click selection and activation—tap the pointing stick, which generates the same event as clicking the left click button. Press-and-drag—press and hold the pointing stick down while moving the cursor.
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chapter The computer accommodates one rechargeable battery pack. With the computer turned off, the battery pack will recharge in less than two hours. With the computer turned on, the battery pack will recharge in less than five hours. To avoid loss of data, save data, then either turn off the computer or initiate Hibernation or Suspend before removing the battery.
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You can charge the battery pack in the computer's Battery Bay while connected to an external power source or while the computer is docked in the convenience base. You can also charge an extra battery pack using the optional battery charger. The battery pack has a battery gauge on its top.
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Press the hotkeys to show the status of the battery pack. The box indicates the status of the installed battery pack. Battery pack 1 is the battery in the computer Battery Bay. The percentage of battery charge remaining for the battery pack is shown at the bottom of the popup.
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The various battery gauges available on your system should be regarded as an approximate indication of remaining battery life. Use the battery until the first warning is received, even if the gauge indicates "no power." When a low battery condition is reached, the computer beeps twice approximately once every five minutes, and the battery charge light blinks once per second.
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To connect the power cord to the computer: 1. Place the computer on a flat surface near an electrical outlet. 2. Plug the power cord into the power connector on the right side of the computer 3. Plug the small end of the power cord to the AC power connector 4.
When using the Automobile/Aircraft Adapter in a vehicle, leaving the computer on for an extended period of time when the vehicle's engine is turned off may drain the vehicle's battery. To connect the Automobile/Aircraft Adapter to the computer: 1. Turn on the vehicle's engine. 2.
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1. Stop working and save your work immediately. 2. Either press the suspend button to initiate Suspend or press the buttons to initiate Hibernation. 3. Remove the discharged battery pack. 4. Insert a fully charged battery pack. 5. Exit Hibernation. To resolve a low battery condition when no power source is available, do one of the following: Initiate Suspend if you have a spare fully charged battery...
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To remove the battery pack from the Battery Bay: 1. Open the computer display The closed display provides an added lock to keep the battery pack secure during transport. The display must be opened before removing the battery pack from the Battery Bay.
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To insert the battery pack into the Battery Bay: 1. Open the computer display The closed display provides an added lock to keep the battery pack secure during transport. The display must be opened before inserting the battery pack into the Battery Bay. 2.
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When storing the computer for more than two weeks, remove the battery packs and store them separately to reduce the discharge rate and increase battery life. The battery pack self-discharges even when it is not being used. The rate of self-discharge is affected by temperature. To prolong battery charge, store the battery in a cool, dry place.
To find out if the battery pack recycling program is available in your geographical location, check the worldwide telephone numbers. If a number for recycling is not listed for your area, contact your Compaq authorized dealer, reseller, or service provider. When the computer beeps while the battery charge light is blinking, the computer has entered a low battery condition.
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When the computer beeps while the power/suspend light is blinking, the computer has initiated Suspend. See Chapter 5 for more information on using Suspend. When the computer is in Suspend and a low battery condition occurs, pressing the power button or suspend button will NOT exit Suspend.
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chapter If you are running Windows 98, several power conservation features described in this chapter will be disabled. For more information on power conservation under Windows 98, refer to the section "Using ACPI Power Control" in this chapter. When the computer is left on for extended periods, such as overnight, you may want to initiate Suspend to conserve power.
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If you use the computer frequently and want "instant-on" convenience, you do not have to turn off the computer. Simply initiate Suspend when the computer is not in use. With a fully charged battery pack, the computer can be left in Suspend up to several days, depending on your hardware configuration.
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When the computer does not contain a charged battery pack, save your work and turn off the computer before disconnecting it from external power. When a charged battery pack is in the computer, you do not need to turn off the computer before disconnecting it from external power.
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Use the following table to view or change power management settings. If you are running Windows NT, the power management settings may be viewed or changed under Start Æ Control Panel Æ double-click Power Æ Power Properties. Show Suspend on the Start menu Show battery gauge on the taskbar...
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If you're running Windows 95 or later, you can set battery conservation to one of four levels: Medium—The default setting. Balances system performance and battery operating time. High—Provides maximum battery conservation. Select this level if you need more battery life and do not mind shorter timeouts and a dimmer display.
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Under Windows 98, ACPI is a system-wide approach to system and device power control, as well as thermal management. ACPI enables the operating system to respond to events and manage power for the entire system and its devices. It makes the computer more accessible by reducing boot time and allowing the computer to wake up automatically.
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If you have disabled Hibernation, you can enable it again through the Hibernation tab in Power Properties (click Start Æ Control Panel Æ double-click Power Æ Power Properties). When you enable Hibernation this way, the system uses a certain amount of hard disk space necessary for Hibernation to take place.
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To disable Hibernation, click the Hibernation tab in Power Properties (click Start Æ Control Panel Æ double-click Power Æ Power Properties) and select Suspend is a reduced power condition during which most of the major components (such as the hard drive, processor, and display) shut down after a period of system inactivity called a timeout.
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When Suspend initiates, the following occurs: the computer beeps twice. the screen blanks. the power/suspend light blinks. If a low battery condition occurs while the computer is in Suspend, the system initiates Hibernation and will not resume until a power source becomes available. Suspend can be initiated either by you or by the system.
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Start Æ Settings Æ Control Panel Æ double-click Power Æ Power Properties. In Windows NT, access the Compaq Power utility by clicking Start Æ Settings Æ Control Panel Æ double-click Compaq Power. 2. Click the Battery Conservation Settings tab.
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In Windows 95 or later, the screen save timeout is the amount of time that the system can be idle before a screen saving utility initiates. For example, if you want the screen saver to initiate after five minutes of computer nonuse, set the screen save timeout value to five minutes.
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chapter The computer provides a dedicated Battery Bay for one battery pack. The optional Mobile 3500 Expansion Unit (M35EU) provides a MultiBay and an Optical Disc Bay to support optional storage devices. Some devices can be hot plugged, while others must be inserted after the computer has been turned off.
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Removable drives such as hard drives, CD-ROM or DVD-ROM drives, diskette drives, LS-120 drives, and Zip Drives are fragile computer components that must be handled with care. Back up the information on a hard drive before removing it. Failure to back up the hard drive can result in loss of information if the drive is handled improperly.
WKH([WHUQDO'LVNHWWH'ULYH To connect the external diskette drive to the computer, plug the connector on the external diskette drive into the diskette drive connector on the left side of the computer. The diskette drive can be connected and disconnected from its adapter.
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Diskettes can be used in the external diskette drive that came with the computer or the MultiBay of the optional Mobile 3500 Expansion Unit (M35EU). The external diskette drive is shown below; however, the same directions apply to either diskette drive. Hold the diskette by the edge where the label is affixed.
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Diskettes can be used in the external diskette drive that came with the computer, or the MultiBay of the optional Mobile 3500 Expansion Unit (M35EU). The external diskette drive is shown below; however, the same directions apply to either diskette drive. To remove a diskette, push the diskette drive button .
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chapter To connect the computer to the optional Mobile 3500 Expansion Unit (M35EU): 1. Turn off and disconnect all external devices connected to the computer. 2. Turn off the computer. 3. Close the computer display. 4. Slide the computer expansion slot cover on the bottom of the computer to the open position Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:00 PM Pages: 10 Words: 972 Template: c:\msoffice\templates\ref.dot...
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5. Push the button on the ejection lever 6. Pull the ejection lever on the M35EU out 7. Place the computer on the M35EU, lining up the mobile expansion unit tabs in front with the connectors 8. Gently press down on the computer to snap the connectors into place 9.
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To detach the computer from the Mobile 3500 Expansion Unit (M35EU), follow these steps: Before the computer can be disconnected from the M35EU, undock it from the optional convenience base first. 1. Turn off the computer. 2. Turn off and disconnect all external devices connected to the computer and M35EU.
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6. Disconnect the connectors by lifting the computer from the back corners 7. Pull the computer away from the mobile expansion unit tabs 8. Push the ejection lever on the M35EU in. 9. Close the expansion slot cover on the bottom of the computer. Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:00 PM Part Number: 310296-002 File name: Ch07.doc...
10. Turn the computer top side up. 11. Reconnect all external devices. 12. Turn on the computer. The optional Mobile 3500 Expansion Unit (M35EU) comes with a MultiBay weight saver in the MultiBay. This device is used to protect the MultiBay when there is no other device in place. Insert the weight saver into the MultiBay anytime the M35EU is transported without another device in the MultiBay.
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To install a supported device into the MultiBay: 1. If your device is not hot-pluggable, turn off the computer. 2. Insert device into MultiBay until it locks into place. A second hard drive must be installed into a hard drive adapter before it is inserted into the MultiBay. Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:00 PM Part Number: 310296-002 File name: Ch07.doc...
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The MultiBay in the optional Mobile 3500 Expansion Unit (M35EU) supports a diskette drive, LS-120 drive, Zip Drive, or second hard drive. To remove a supported device from the MultiBay: 1. If your device is not hot-pluggable, turn off the computer. 2.
Boot sequencing defines the order in which the system will look for an operating system from which to boot. 1. Run Computer Setup. 2. Click the System Features icon Æ Boot Management box Æ MultiBoot tab. 3. Designate the hard drive boot (startup) sequence you want. 4.
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4. Remove the disc from its protective case and place it in the loading tray, label side up . Handle the disc by the edges, not by the flat surfaces. 5. Push lightly on the bezel of the loading tray to close it The light on the CD-ROM drive or DVD-ROM drive turns on while the disc is checked and the table of contents is being read.
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1. Turn on the computer. 2. Press the eject button on the front panel to open the loading tray 3. Slowly pull out the loading tray until it is fully extended 4. Remove the disc from the tray edges, not by the flat surfaces. 5.
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chapter To connect an external enhanced keyboard to the computer, connect the keyboard cable to the keyboard/mouse connector on the computer. To connect an external VGA monitor: 1. Turn off the monitor. 2. Plug the monitor signal cable into the external monitor connector on the back of the computer.
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A PS/2 compatible mouse or external pointing device can be connected to the computer. To connect an external pointing device, insert the pointing device cable into the keyboard/mouse connector. External pointing devices need software device drivers to operate. The necessary drivers should be provided by the manufacturer or preinstalled with Microsoft Windows.
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To connect a parallel printer: 1. Turn off the printer. 2. Plug the printer end of the printer signal cable into the printer. 3. Connect the parallel printer signal cable to the parallel connector on the back of the computer. 4.
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Infrared-equipped computers are IrDA-compliant. Infrared performance may vary depending on performance of infrared peripherals, distance between infrared devices, and applications used. The infrared port is available only on specific models. The infrared port allows wireless communication between your computer and other infrared-equipped devices. Operating system support for infrared communication is currently available with Microsoft Windows 95.
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Your computer comes equipped with a port that connects Universal Serial Bus (USB) devices to the computer. Your computer can support certain USB devices without any special drivers. These include hubs and keyboards. For most other USB devices without special drivers provided by the USB device manufacturer, you will need an operating system which has USB support for your device built in, such as Windows 95 OSR2.1.
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5. To configure for a desktop system, (a) place the Monitor Stand on top of the system, (b) place the external monitor on top of the stand, and (c) connect the external monitor, external keyboard, and mouse to the rear connectors on the convenience base.
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2. Close the display if not already closed. Disconnect the PC Card cable and unlock the security cable, if applicable, to prevent damage. 3. Slide the power switch on the computer, or press the power button on the convenience base 4.
To insert a PC Card into one of the computer PC Card slots: 1. If you are running Windows NT 4.0 without Compaq CardWare, turn off the computer. If you are running Windows 95 or later, you do not need to turn off the computer or initiate Suspend before inserting a PC Card.
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2. With the label side up, insert the 68-pin connector side of the PC Card into the slot, pushing gently until firmly seated. If you are running Windows 95 or later and your computer is on, the computer automatically configures a plug and play card and most other PC Cards.
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To remove a PC Card from the computer: 1. If you are running Windows 95 or later, you must stop the PC Card before removing it. You do not need to turn the computer off or initiate Suspend. If you are running Windows NT without CardWare, you must turn off the computer.
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Device drivers are programs or data files containing information needed to run a specific PC Card. Most of the device drivers you need are preinstalled on the computer. In order to save available memory, some device drivers are not enabled after being installed. Some types of PC Cards, such as network cards, Global Positioning System (GPS) cards, SCSI cards, audio cards, and multifunction cards, require an additional PC Card-specific...
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PC Cards are powered accessories in a small form factor. When PC Cards are installed in your computer, they draw power from the system even when they are not in use. If you are running Windows 95 or later, remove PC Cards when they are not in use to conserve power, or you may turn off power to the PC Card slots through Power Properties.
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chapter The computer with optional Mobile 3500 Expansion Unit (M35EU) provide both internal and external audio capabilities. You can record and play sound, enhance an interactive demonstration with high-quality stereo sound, and take advantage of business programs, presentations, and multimedia educational and entertainment software.
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The computer provides the following internal and external audio capabilities: Internal microphone Built-in monophonic microphone for the multimedia sound system. Volume control (up) Increases volume to the built-in speaker, to external speakers, or to headphones plugged into the speaker/headphone jack on the computer.
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The internal microphone is disabled when an electret condenser microphone with a 3.5-mm plug is plugged into the microphone line-in jack. A mono electret condenser microphone in the mono microphone jack is acceptable, but the left channel will be recorded on both the left and right channels. A dynamic microphone will not achieve the recommended sensitivity.
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Audio volume control affects the speaker, headphones, and external speakers that are connected to the speaker/headphone line-out jack. There are three ways to control the audio volume: Using volume control buttons on the left side of the computer. Press the front button to turn down the volume. Press the rear button to turn up the volume.
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You can easily upgrade memory by removing the memory compartment cover on the bottom of the computer and inserting the memory expansion board. To order a memory expansion board, contact your Compaq authorized reseller. Refer to the instruction card that comes with the option kit for installation procedures.
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For a list of the memory expansion boards available for the computer, refer to Worldwide Telephone Numbers for the nearest Compaq authorized dealer, reseller, or service provider. The computer only supports SDRAM (synchronous DRAM) memory expansion boards. If you install a different type...
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5. Push the memory expansion board down until the retention clips snap back into place 6. Replace the memory compartment cover. To remove an optional memory expansion board: 1. Shut down and turn off the computer. 2. Turn the computer bottom side up. 3.
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7. Replace the memory compartment cover. Depending on your computer model, the hard drive can be upgraded to a larger capacity. Contact your Compaq authorized dealer, reseller, or service provider for the optional hard drives available for your computer. For installation procedures, refer to the instruction card that comes with the hard drive option kit.
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chapter Keep the computer in good condition and working properly by following these guidelines: Operate the computer with a battery pack installed, even when using external power. This supplies the battery pack with a charge and ensures a fully charged battery pack the next time the computer is used without external power.
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Avoid exposing the computer to direct sunlight or strong ultraviolet light for extended periods of time. Also avoid scratching the surface of the screen and banging it against hard objects. Use a carrying case to store the computer and any external devices when transporting the computer.
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Check local customs regulations for restrictions and requirements on traveling with a computer. Purchase from a Compaq authorized dealer, reseller, or service provider a power cord for the country where you will be using the computer. These power cords are designed to meet the voltage and frequency requirements of each country.
Follow these steps when shipping the computer: 1. Back up your data. Do not expose your backups to electrical or magnetic impulses while stored or in transit. 2. If there is a diskette, compact disc or digital video disc in a drive in the optional Mobile 3500 Expansion Unit, remove it.
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The cable lock provision allows you to attach the computer to an immovable object such as a desk to prevent unauthorized removal of the computer. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Pages: 22 Words: 4105 Template: c:\template\ref\ref.dot...
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3. Insert the lock into the security slot on the computer. 4. Lock with the key. The cable lock can be purchased from Compaq authorized dealers, resellers, and service providers worldwide. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM...
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You cannot use the computer if you forget your power-on password. Therefore, Compaq recommends that you record your password and put it in a safe place. The power-on password prevents unauthorized use of the computer when it is turned on or resumed from Suspend, Hibernation, or QuickLock/QuickBlank.
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The power-on password prevents unauthorized use of the computer when it is turned on or resumed from Suspend, Hibernation, or QuickLock/QuickBlank COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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Italian Japanese Korean Latin American Norwegian Portuguese Spanish Swedish/Finnish Swiss Taiwanese U.K. English U.S. English COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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The new password takes effect the next time you turn on the computer, or resume from Suspend, Hibernation, or QuickLock/QuickBlank. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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Italian Japanese Korean Latin American Norwegian Portuguese Spanish Swedish/Finnish Swiss Taiwanese U.K. English U.S. English COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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3. The password is deleted. You cannot use the computer if you forget your power-on password. Therefore, Compaq recommends that you record your password and put it in a safe place. If you forget your power-on password, the computer must be disassembled and memory cleared.
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QuickLock on Suspend cannot be initiated from the keyboard. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc , which works on both...
You will be prompted to enter your setup password the next time you try to change the computer configuration using Computer Setup. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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Italian Japanese Korean Latin American Norwegian Portuguese Spanish Swedish/Finnish Swiss Taiwanese U.K. English U.S. English COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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The new password takes effect the next time you turn on the computer. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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Italian Japanese Korean Latin American Norwegian Portuguese Spanish Swedish/Finnish Swiss Taiwanese U.K. English U.S. English COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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5. Click OK Æ Exit Æ Save. Changes take effect when you restart the computer. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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If the hard drive is inserted into a computer without DriveLock capabilities, you will receive a hard drive error. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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The owner of the master password may be the system administrator. If you forget your user or master password, contact Compaq customer support for further instructions before proceeding.
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You will be prompted to enter your user password the next time you boot your computer using that hard drive. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM...
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Type carefully because the password does not display as you type it 8. Enter the password again to verify it. 9. Click OK. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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8. Click OK Æ Save Æ Exit. The changes will take place when Computer Setup has been exited normally. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
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Type carefully because the password does not display as you type it 8. Enter the password again to verify it. 9. Click OK. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 2:20 PM Part Number: 310296-002 File name: Ch13.doc...
PC management software providers. Configuration Management—optimizes computer performance by providing the latest drivers, utilities, and software, which are available on CD-ROM and the Compaq web site at www.compaq.com. All Intelligent Manageability features are available on your computer. The features work any time, whether on the road or connected to a network.
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Asset Control enables the network administrator to remotely retrieve information from any Compaq computer connected to the network. This information can be used to assist in tracking and maintaining the computer and its components. It provides the following information: Inventory information A network administrator can retrieve...
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The Fault Management utilities minimize downtime and data loss by monitoring system performance and generating the following alerts: Hard drive alert—warns you up to 72 hours in advance of impending hard drive problems and can automatically start optional backup software. System temperature alert—reports overheating.
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Info Messenger—Provides Internet and email access to the latest software updates and service documentation. Once you register for this free service at the Compaq Web site at www.compaq.com and build your computer profile, Info Messenger will search the Compaq Web site and collect information specific to your computing environment.
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chapter Computer Setup contains utilities that give you an overall picture of the computer hardware configuration and aid in troubleshooting. These utilities also allow you to set custom features, such as security options, power conservation levels, and startup preferences. If you are running Windows 95, the computer automatically recognizes and configures the system for new devices.
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Computer Setup provides two methods of viewing the computer configuration—by type (factory setting) or connection. Categories by type: System Features—security, power, boot management Communication—port, modem, and other communication devices Storage—storage-related devices such as hard drive, CD- ROM drive, diskette drive Input Devices—keyboard, mouse, and other input devices Network—network adapter or other network-related devices Audio—sound properties and audio device settings...
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Ignore—Exits Computer Setup and restores previous settings. Cancel—Returns to Computer Setup. Compaq Utilities contain several functions that Determine if various computer devices are recognized by the system and are operating properly. Provide information about the system once it is configured.
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SMART hard drive, then displays a prefailure warning message upon detecting a system temperature or hard drive fault. If you are running Windows 95, access Compaq Diagnostics for Windows by clicking Start Æ Settings Æ Control Panel Æ double-click Compaq Diagnostics.
If the list is incorrect, ensure that any new devices are installed properly. If you do not find an installation problem with a Compaq device not on the list, call your Compaq authorized dealer, reseller, or service provider. Non- Compaq devices may not be detected.
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7. Follow the instructions to cycle through the screens, return to the list and choose another item, or print the information. To access the video utility, click the Compaq tab in Display Properties (Start Æ Settings Æ Control Panel Æ Display). This utility allows you to configure your graphics system.
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If an order form was not included with the computer, refer to the Compaq worldwide telephone numbers in Appendix A. Before calling Compaq to place your order, be have the serial number of your computer available.
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chapter If you encounter a minor problem with the computer or software applications, go through the following checklist for possible solutions: Is the computer connected to an external power source or does it have a fully charged battery pack installed? Is the computer turned on and is the power light on? Are all cables connected properly and securely? Did the diskette drive contain a nonbootable diskette when...
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Customer Support Center. You might also consider using Carbon Copy, a support tool that allows a Compaq technical support engineer remote access to your computer in order to help diagnose and fix specific software- related problems under Windows 95.
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Continued External microphone You are using the does not work wrong type of microphone or microphone plug for the computer. The microphone may not be connected properly. Sound source not selected. No sound is coming Audio settings are not from the game set correctly.
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Computer is beeping The computer has and battery charge entered a low battery light is blinking condition. Battery charge light Computer entered a is blinking but low battery condition computer does not while low battery beep warning beeps and/or system beeps are turned down or off.
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Continued Battery pack will not Battery pack was fast charge exposed to tempera- ture extremes. Battery pack has exceeded its useful life. Battery pack is already fully charged. Computer shut down You removed a and information was battery from the lost when replacing computer when the a battery pack...
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CD-ROM drive The CD is not cannot read a properly seated in compact disc the drive. The CD has been loaded upside down. The CD may be dirty or scratched. Cannot eject CD is not properly compact disc loaded in the drive. Diskette drive light Diskette is damaged.
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Continued Diskette drive cannot Diskette is not write to a diskette formatted. Diskette is write- protected. Computer is writing to the wrong drive. Not enough space is left on the diskette. Diskette drive is disabled. Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc Format the diskette.
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Continued Diskette drive cannot Diskette is not read a diskette formatted or is formatted incorrectly. You are using the wrong type of diskette for the drive. Error message Diskette was appears while removed while drive information is writing light was on. to diskette drive Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM...
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If you are running Windows NT, go to the system prompt and type chkdsk. The computer will automatically scan for errors. Reformat the hard drive. Contact your Compaq authorized dealer, reseller, or service provider or the Compaq Customer Support Center for assistance. Troubleshooting...
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Hardware devices The system did not are not working automatically properly configure the new device. Cable(s) of the new external device may be loose or the power cable may be unplugged. The power switch of the new external device is not turned on or was turned on after the computer was turned on.
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Embedded numeric Num Lock function keypad is disabled is off. Screen is on and You initiated keyboard is locked QuickLock. External keyboard You connected the does not work external keyboard while the computer was still turned on. Memory counting Memory board is during Power-On installed incorrectly.
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Modem loses The connection from connection the phone line to the modem is loose. Call Waiting has not been disabled. Hibernation was initiated or a low- battery condition occurred. Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc Disconnect, then reconnect the phone...
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No dial tone Phone service is not connected to the telephone wall jack. Phone is connected to a digital PBX jack. The modem is not responding to commands from the computer keyboard. Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc Continued Verify service from the...
In such cases, refer to the instructions that came with the PC Card or contact the vendor for more on installing the correct drivers. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. Continued...
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Remove the device that has the conflicting resource, then reinsert the PC Card. Call the PC Card vendor or Compaq Customer Support for assistance. Network cards, audio cards and other types of PC Cards may need software device drivers in order to function properly.
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Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc Call the PC Card vendor or Compaq Customer Support for assistance. If you are running Windows 95, click the modem icon in Device...
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Part Number: 310296-002 File name: Ch16.doc Load the Microsoft Flash File System. Format the PC Card as you would a diskette. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. Connect the computer to an external power source.
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Printer will not turn The cables may not be connected properly or the printer is unplugged. Printer will not print Printer is not turned Printer is not online. The printer drivers for the application are not installed. Printer is offline Paper tray is empty.
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Characters on The brightness and/ computer display or contrast controls are dim are not properly set. Screen is blank and A screen blanking the power/suspend utility is initiated. light is on Brightness and contrast need adjusting. Screen save was initiated. Screen is blank and Suspend is initiated.
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Continued Screen is blank and The computer has no lights are on either entered Hibernation or, if Hibernation is disabled, the battery pack has discharged without saving your information. Screen is blank and QuickLock and keyboard is locked QuickBlank were initiated.
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Check the documentation that came with the software for memory requirements and install additional memory, if needed. Call Compaq Customer Support for help with memory optimization. Using Windows Notepad, add the application directory with the full path name to the AUTOEXEC.BAT file.
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Continued Device driver is The wrong mouse is loaded but pointing selected. device does not work Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc If you are running Windows 95, using the keyboard, select Automatically detect installed hardware in the...
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Cannot The required software communicate with is not running on both another computer computers. One computer does not have an IrDA- compliant infrared port. The pathway between the infrared ports is obstructed, one port is more than 30 degrees (plus or minus 15 degrees off the center line) from the other, or the ports are more...
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Continued Cannot transmit Direct sunlight, data fluorescent light, or flashing incandescent light is close to the infrared connections. There is interference from other wireless devices. A physical obstruction is in the way. One of the devices was moved during data transmission. The orientation of the units is incorrect.
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External device The operating system connected to a USB limits external devices connector does not connected by USB to work two tiers which can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier.
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Configuration settings in View System Information (INSPECT), including contents of the system files If you take your computer to a Compaq authorized reseller, dealer, or service provider for service, remember to provide the power-on and setup passwords, if they are set.
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When calling to request technical assistance for your computer, please have the computer serial number available. Information and technical assistance are also available from the Compaq Internet site at http://www.compaq.com. NOTE: Telephone numbers are subject to change without notice. *Indicates domestic numbers that are not available internationally.
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Belgium General Information Technical Support QuickLine BBS Brazil General Information Canada General Information Product Information* Technical Support* Customer Support* Order Software Backup* Battery Pack Recycling* Caribbean Technical Support Chile General Information Technical Support China General Information Technical Support Customer Response Center PaqFax Verification Center Management Service Center...
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Colombia General Information Technical Support Czech Republic General Information +420 Technical Support +420 Denmark General Information Technical Support QuickLine BBS Eastern Europe, Middle East, and Africa Technical Support and Information +353 Technical Support Fax +353 Ecuador General Information Finland General Information +358 Technical Support*) France...
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Korea Product Information Technical Support Customer Support* Luxembourg General Information Technical Support QuickLine BBS Malaysia General Information Customer Response Center Mexico General Information Technical Support PaqFax Netherlands General Information Technical Support* Fax* New Zealand General Information Technical Support Customer Support Center Norway General Information Technical Support...
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Peru General Information Poland General Information Technical Support Portugal General Information +351 Technical Support +351 Technical Support +351 +351 Russia General Information Technical Support Singapore General Information Customer Response Center PaqFax South Africa General Information Technical Support Spain General Information Technical Support Sweden General Information...
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Switzerland InfoLine* Technical Support (German) Technical Support (French) Taiwan General Information +886 Technical Support +886 Thailand General Information Turkey General Information United Arab Emirates (Dubai) General Information United Kingdom General Information* General Information FaxPaq QuickLine BBS United States Product Information* Technical Support* PaqFax* Download Facility*...
To ensure continued safe and reliable operation, the products listed below should be used only with the Compaq PP2010 agency series of computers. Writer: Lorise Fazio Saved by: Johnnie Abercrombie Saved date: 12/08/98 10:38 AM Pages: 8 Words: 1344 Template: c:\template\ref\ref.dot...
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.
For questions regarding this declaration, write Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston TX 77269-2000 or call 281-514-3333 To identify your product, refer to the part, series, or model number found on the product. If you have questions about your product that are not related to...
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Compaq Series PP2010 computers marked with the GS mark meet the requirements of ZH 1/618 (German Safety Regulations for Display Work Places in the Office Sector) when used in conjunction with docking bases, keyboards, and monitors that bear the "GS" approval mark. The Compaq Series PP2010 computers in a stand-alone mode are not intended for continuous use in an office environment.
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5 feet (1.5 m) and 6½ feet (2 m). If you have questions about the type of power cord to use, contact your Compaq authorized service provider. Writer: Lorise Fazio Saved by: Johnnie Abercrombie Saved date: 12/08/98 10:38 AM...
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The power supply is for IEC 950 products only. All Compaq systems equipped with laser products comply with appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies for Class 1 laser products.
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Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and sub- assemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
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appendix A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. Before handling electrostatic-sensitive components, discharge static electricity by one of the methods described in this appendix. To prevent electrostatic damage to removable drives, observe these precautions: Before handling a removable drive, discharge static electricity by touching the unpainted metal surface or lug nuts on the...
To provide proper ground, wear the strap snug against the skin. If you need more information about static electricity or assistance with product installation, contact your Compaq authorized dealer, reseller, or service provider. Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:45 PM...
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0 to 10,000 ft Nonoperating 0 to 30,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The Compaq Armada operates well within this range of temperatures. Rated Input Voltage (AC adapter and M35EU) Rated Input Frequency...
See components, left side Index COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/07/98 2:03 PM Part Number: 310296-001 File name: Index.doc Ctrl keys location of.
Compaq utilities, 15-3 using diagnostics utilities, 15-4 using video utility, 15-6 Index COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/07/98 2:03 PM Part Number: 310296-001 File name: Index.doc video utility. See utilities volume.
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