ESI A64v User Manual
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ESI A64v User Manual

ESI A64v User Manual

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ESI Access
ESI A64v Access Device User's Guide
Compatible with SIP and ONVIF protocols, the AC64v Access Device integrates access control,
intercom, and security protection. Featuring an aluminum alloy design and a lighted numeric keypad,
the AC64v delivers a high-quality robust appearance. The IP66 and IK07 ratings make the AC64v
water, dust and impact resistant in most outdoor environments. The AC64v allows users to make
audio/video calls via a speed-dial button and a 2 Mega-pixel camera and achieve access control by
different methods such as RFID and password. An array of input and output interfaces allows the
AC64v to be easily integrated with other security devices. The AC64v is ideal for apartments,
commercial buildings, communities, industrial parks and more.
Page 1 of 66
0455-0323 Rev A

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Summary of Contents for ESI A64v

  • Page 1 ESI Access ESI A64v Access Device User’s Guide Compatible with SIP and ONVIF protocols, the AC64v Access Device integrates access control, intercom, and security protection. Featuring an aluminum alloy design and a lighted numeric keypad, the AC64v delivers a high-quality robust appearance. The IP66 and IK07 ratings make the AC64v water, dust and impact resistant in most outdoor environments.

  • Page 2: Table Of Contents

    Directory Safety ____________________________________________________________________ 5 Overview __________________________________________________________________ 5 Installation ________________________________________________________________ 6 Use PoE or external Power Adapter ________________________________________________ 6 IP Address Reporting ____________________________________________________________ 6 LED status _____________________________________________________________________ 6 Front Panel ____________________________________________________________________ 7 Connections ___________________________________________________________________ 8 Wall Mounting _________________________________________________________________ 9 Device IP address _______________________________________________________________________ 9 WEB configuration __________________________________________________________ 9 SIP Configurations _____________________________________________________________ 10 Door opening operation _________________________________________________________ 10...
  • Page 3 System >> Tools _______________________________________________________________ 26 System >> Reboot ______________________________________________________________ 26 Network >> Basic ______________________________________________________________ 27 Network >> Service Port _________________________________________________________ 28 Network >> VPN _______________________________________________________________ 29 • L2TP ____________________________________________________________________________ 29 • OpenVPN ________________________________________________________________________ 30 Network >> Advanced __________________________________________________________ 30 Line >> SIP ____________________________________________________________________ 31 Line >>...
  • Page 4 Get device system information ___________________________________________________ 66 Reboot device _________________________________________________________________ 66 Device factory reset ____________________________________________________________ 66 Network Packets Capture _______________________________________________________ 66 Get device log _________________________________________________________________ 66 Common Trouble Cases _________________________________________________________ 66 Page 4 of 66 0455-0323 Rev A...

  • Page 5: Safety

    Safety Read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. • Use a quality power supply or a PoE supply that meets PoE standards. • Verify that building power and wiring are good. Inaccurate power voltage or faulty wiring may cause fire and damage.

  • Page 6: Installation

    Installation Use PoE or external Power Adapter The ESI AC64v supports two power supply modes, power supply from external power adapter or Power over Ethernet (PoE) compliant switch. PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE switch, the device can be powered through a single Ethernet cable which is also used for data transmission.

  • Page 7: Front Panel

    Front Panel Name Description Camera Video signal acquisition and transmission Audio acquisition For speed dial, multicast, intercom, IP broadcast and other DSS key functions RFID area Swipe identification cards Speaker Play sound Photo resistor Detects light levels ToF sensor Senses the distance of an object IR LED Helps illuminate objects in low light situations For Status...

  • Page 8: Connections

    Connections Open the rear case of the device, there is a row of terminal blocks for connecting the power supply, electric lock control, etc. The connection is as follows: Description ① Ethernet interface: standard RJ45 interface, 10/100M adaptive, it is recommended to use five or five types of network cable ②...

  • Page 9: Wall Mounting

    Enter the username and password to log in to the web page. The default username and password are admin / admin for eSIP and admin / SIPstn@ESI for eCloud. Page 9 of 66 0455-0323 Rev A...

  • Page 10: Sip Configurations

    SIP Configurations At least one SIP line should be configured properly to enable the telephony service. The line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the service provider and the account information used for registration and authentication. When the device is applied with the configuration, it will register the device to the service provider with the server’s address and user’s authentication as stored in the configurations.

  • Page 11: Door Open Settings

    Door open settings Swipe card to open the door • Access control settings on web page→EGS Setting→Add Card Rule. Select "Type" (Normal card provides open door function, Add card and Del card provides add and delete card function. Default Normal card) •...

  • Page 12: Remote Password Door Opening

    Remote Password Door Opening • Set access control on the web page→ EGS Setting→Password→ Add password rule→ Select "Remote". • Enter your name, password and number, add to the password list. • The owner answers the access control call and enters password to open the door for a visitor. Default password is Local Password to Open Door •...

  • Page 13: Change Default Password

    Change default password The default local password is 6789 and the default remote password is Do the following steps to change the default password. • Go to EGS Settings > Password. • Select the password to edit (1). • Enter new password (2). •...

  • Page 14: Calling

    Calling After setting the function key to Hot key and setting the number, press the function key to immediately call out the set number, as shown below: See detailed configuration instructions Function Key. After setting the speed dial according to the above settings, the AC64v access device can directly dial the set number by pressing the Management Center button You can also press the dial button first , then enter the number you want to call, and...

  • Page 15: Auto Answer

    Auto Answer The user can turn off the auto-answer function (enabled by default) on the device webpage, and the ring tone will be heard after the shutdown, and the auto-answer will not time out. Web interface: Enter [Line] >> [SIP], Enable auto answer and set auto answer time and click submit. SIP P2P auto answering：...

  • Page 16: Call Waiting

    Call Waiting • Enable call waiting: new calls can be accepted during a call. • Disable call waiting: new calls will be automatically rejected and a busy signal will be prompted. • Enable call waiting tone: when you receive a new call on the line, the device will beep. Users can enable/disable call waiting in the device interface and the web interface.

  • Page 17: Advanced Function

    Advanced Function Intercom The device can answer intercom calls automatically. Parameters Description Enable Intercom When the intercom system is enabled, the device will accept the SIP header call info of the Call request Command automatically If the option is enabled, device will answer the intercom call automatically Enable Intercom Barge while it is in a normal call, and it will reject new intercom call if there is already one intercom call...

  • Page 18: Multicast

    Parameters Description Enable Auto Mcast Send the multicast configuration information by Sip Notify signaling, and the device will configure the information to the system for multicast listening or cancel the multicast listening in the system after receiving the information Auto Mcast Timeout When a multicast call does not end normally, but for some reason the Delete Time device can no longer receive a multicast RTP packet, this configuration...
  • Page 19 Monitor Address The multicast address used by the client and server when the monitoring type is multicast. If broadcasting is used, this address does not need to be configured, and the system will communicate by default using the broadcast address of the device's wan port IP Remote Port Fill in a custom hotspot communication port.

  • Page 20: Web Configurations

    Web Configurations Web Page Authentication Users can log into the device's web page to manage user device information and operate the device. Users must provide the correct user name and password to log in. If the password is entered incorrectly three times, it will be locked and can be entered again after 5 minutes. The details are as follows: •...

  • Page 21: System >> Configurations

    System >> Configurations On this page, users with administrator privileges can view, export, or import the phone configuration, or restore the phone to factory Settings. Export Configurations Right click to select target save as, that is, to download the device's configuration file, suffix “.txt”. (note: profile export requires administrator privileges) •...

  • Page 22: System >> Upgrade

    System >> Upgrade Upgrade the software version of the device, and upgrade to the new version through the webpage. After the upgrade, the device will automatically restart and update to the new version. Click select, select the version and then click upgrade. Upgrade the ringtone. Supports wav and MP3 format.
  • Page 23 Upgrade Server Address2 Set available upgrade server address. Update Interval Set Update Interval. Firmware Information Current Software Version It will show Current Software Version. Server Firmware Version It will show Server Firmware Version. [Upgrade] button If there is a new version txt and new software firmware on the server, the page will display version information and upgrade button will become available;...

  • Page 24: System >> Auto Provision

    System >> Auto Provision Webpage: Login and go to [System] >> [Auto provision]. Devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low as follows: PNP>DHCP>TR069> Static Provisioning. Transferring protocol: FTP、...
  • Page 25 Option Value Configure DHCP option, DHCP option supports DHCP custom option | DHCP option 66 | DHCP option 43, 3 methods to get the provision URL. The default is Option 66. Custom Option Value Custom Option value is allowed from 128 to 254. The option value must be same as server define.

  • Page 26: System >> Fdms

    System >> FDMS FDMS information Settings Community Name Name of equipment installation community Building Number Name of equipment installation building Room Number Equipment installation room name System >> Tools Syslog：When enabled, set the syslog software address, and log information of the device will be recorded in the syslog software during operation.

  • Page 27: Network >> Basic

    Network >> Basic This page allows users to configure network connection types and parameters. Field Name Explanation IPv4 Network Status The current IP address of the device Subnet mask The current Subnet Mask Default gateway The current Gateway IP address The MAC address of the device IPv4 Settings Settings...

  • Page 28: Network >> Service Port

    and the network address assigned by the DHCP server is the same as that of the LAN, then the WAN will not be able to obtain IP access to the network Network >> Service Port This page provides the settings of webpage login protocol, protocol port and RTP port. Parameter Description Web server type...

  • Page 29: Network >> Vpn

    Network >> VPN Virtual Private Network (VPN) is a technology to allow device to create a tunneling connection to a server and becomes part of the server’s network. The network transmission of the device may be routed through the VPN server. For some users, especially enterprise users, a VPN connection might be required to be established before activate a line registration.

  • Page 30: Openvpn

    • OpenVPN To establish an OpenVPN connection, user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following, OpenVPN Configuration file: client.ovpn CA Root Certification: ca.crt Client Certification: client.crt Client Key: client.key User then uploads these files to the device in the web page [Network] ->...

  • Page 31: Line >> Sip

    DHCP VLAN Settings parameters values 128-254，Obtain the VLAN value through DHCP WAN port virtual Wan WAN port virtual Wan WAN port Settings LAN port virtual LAN LAN port virtual LAN LAN port Settings 802.1X Enable 802.1X Enable or disable 802.1X Username Confirm Username Password...
  • Page 32 Username Enter the username of the service account. Authentication User Enter the authentication user of the service account Display Name Enter the display name to be sent in a call request. Authentication Password Enter the authentication password of the service account Realm Enter the SIP domain if requested by the service provider Server Name...
  • Page 33 Codecs Settings Set the priority and availability of the codecs by adding or remove them from the list. Advanced Settings Use Feature Code When this setting is enabled, the features in this section will not be handled by the device itself but by the server instead. In order to control the enabling of the features, the device will send feature code to the server by dialing the number specified in each feature code field.

  • Page 34: Line >> Sip Hotspot

    Use Quote in Display Name Whether to add quote in display name, i.e. “VoIP” vs VoIP Enable GRUU Support Globally Routable User-Agent URI (GRUU) Sync Clock Time Time Sync with server Enable Inactive Hold With the post-call hold capture package enabled, you can see that in the INVITE package, SDP is inactive.

  • Page 35: Line >> Dial Plan

    Line >> Dial Plan Parameters Description Press # to invoke dialing The user dials the other party's number and then adds the # to dial out; Dial Fixed Length The number entered by the user is automatically dialed out when it reaches a fixed length Timeout dial The device dials automatically after timeout...
  • Page 36 Alias Set the Alias. This is the text to be added, replaced or deleted. It is an optional item. Note: There are four types of aliases. • all: xxx – xxx will replace the phone number. • add: xxx – xxx will be dialed before any phone number. •...

  • Page 37: Line >> Action Plan

    Line >> Action Plan Parameter Description Number Auxiliary phone number (support video) Type Support video display on call. Direction For call mode, incoming/outgoing call displays video Line Set up outgoing lines. Username Bind the user name of the IP camera. Password Bind IP camera password.
  • Page 38 Parameters Description STUN Settings Server Address Set the STUN server address Server Port Set the STUN server port, default is 3478 Binding Period Set the STUN binding period which can be used to keep the NAT pinhole opened. SIP Waiting Time Set the timeout of STUN binding before sending SIP messages SIP P2P Settings Enable Auto Answering Automatically answer incoming IP calls after the timeout period is...

  • Page 39: Intercom Settings >> Features

    Intercom settings >> Features Parameters Description Basic Settings Enable Call Waiting Enable this setting to allow user to take second incoming call during an established call. Default enabled. Enable Auto Handdown The phone will hang up and return to an idle state automatically at hands-free mode Auto Handdown Time Specify Auto handdown time, the phone will hang up and return to...
  • Page 40 Restrict Active URI Source Set the device to accept Active URI command from a specific IP address. Push XML Server Configure Push XML Server. When phone receives a request, it will determine whether to display corresponding content on the phone. Line Display Format Line display format including SIPn/SIPn：xxx/xxx@SIPn Call Number Filter...
  • Page 41 Add card failure beep Close: No beep after failed card addition. Voice: default built-in voice prompt, default is "card refill failed". Support customizable sound for card failure in system > upgrade > ringtones. After upgrading the ringtone file under the card failure, set to use a custom prompt Successful beep for card Close: No beep after successful card deletion.

  • Page 42: Intercom Settings >> Media

    Intercom settings >> Media Parameters Description Codecs Settings Select the enabled and disabled voice codecs codec: G.711A/U,G.722,G.729,ILBC,opus Media Setting Default Ring Type Set the default ring type. If the caller ID of an incoming call was not configured with specific ring type, the default ring will be used. Speakerphone Volume Set the speakerphone volume, the value must be 1~9 Speakerphone Ring Volume...

  • Page 43: Intercom Settings>>Camera Settings

    Intercom settings>>Camera Settings Configure camera related parameters and adjust video coding related settings. Parameters Description Connection Mode Setting Native Camera Local: Automatically use the local camera to transmit images. External: After setting the external camera, it will automatically use the external camera to transmit images Camera settings White Balance...
  • Page 44 Exposure Time It refers to the time to press the shutter. Increasing the exposure time can increase the signal-to-noise ratio and make the image clear. The longer the time, the more the sum of photons to the CCD\CMOS surface, the brighter the captured image will be, but if it is overexposed, the photo will be too bright and lose the image details;...
  • Page 45 Enable Rtsp Auth When using rtsp protocol, whether authentication is required (with username and password) H.264 Payload Set the load type of h.264, the range is 96~127 Type Osd Settings Osd Time Turn on/off the date display of the camera image interface. Osd Text Enable/disable the text display of the camera image interface.

  • Page 46: Intercom Setting >> Mcast

    • Snapshot Save. Save the screenshot to the server or SD card. • Server Url. Server address (Upload through FTP, TFTP, HTTP, or HTTPS). Intercom Setting >> MCAST It is easy and convenient to use multicast function to send notice to each member of the multicast via setting the multicast key on the device and sending multicast RTP stream to pre-configured multicast address.

  • Page 47: Intercom Setting >> Time/Date

    Intercom Setting >> Time/Date Users can configure the device's time Settings on this page. Time/Date Field Name Explanation Network Time Server Settings Time Synchronized via Enable time-sync through SNTP protocol SNTP Time Synchronized via Enable time-sync through DHCP protocol DHCP Primary Time Server Set primary time server address Secondary Time Server...

  • Page 48: Intercom Settings>>Time Plan

    Hour End The DST end hour Manual Time Settings To set the time manually, you need to disable the SNTP service first, and you need to fill in and submit each item of year, month, day, hour and minute in the figure above to make the manual settings successful.

  • Page 49: Intercom Settings >> Tone

    Intercom settings >> Tone The user can configure the prompt tone of the device on this page. You can select the country area or customize the area. The selected area can directly appear the default information, and the customized one can modify the key tone, callback tone and other information.

  • Page 50: Call List >> Call List

    Call list >> Call List • Restricted Incoming Calls It is the same as blacklist. By adding a number into the blacklist, user will no longer receive phone call from that number and it will be rejected automatically by the device until user delete it from the blacklist.
  • Page 51 Parameters Description Function key settings memory Speed Dial: The user can directly dial the set number. This feature is convenient for customers to dial frequent numbers. Intercom: This feature allows the operator or secretary to quickly connect to the phone, widely used in office environments Key event The user can select a function key as the shortcut to trigger an event Handfree：One-click to open the hands-free...
  • Page 52 Dialer None：Nothing happens when you press the speed dial Dsskey1： When it is set to dsskey1, follow the settings of dsskey1 to make call, answer, etc. Dsskey2 ： When it is set to dsskey2, perform operations such as calling and answering according to the setting of dsskey2 Ringing Answer：Set to answer, when there is an incoming call, if auto answer is disabled, press the speed dial key to answer the call.

  • Page 53: Memory

    Memory Enter the phone number in the input box. When you press the function key, the device will call the set phone number. This button can also be used to set the IP address, press the function key to make an IP direct call.

  • Page 54: Ptt

    Type Number Subtype Multicast Set the host IP address and port number, they must be G.711A separated by a colon (The IP address range is G.711U 224.0.0.0 to 239.255.255.255, and the port number is G.729AB preferably set between 1024 and 65535) iLBC opus G.722...

  • Page 55: Security >> Trust Certificates

    Add and delete the allowed IP network segments; configure the start IP address in the start IP, configure the end IP address in the end IP, and then click [Add] to add successfully. You can set a large network segment or add it into several network segments. When deleting, select the starting IP of the network segment to be deleted in the list, and then click [Delete] to take effect.

  • Page 56: Security >> Firewall

    Security >> Firewall Through this page, you can set whether to enable the input and output firewalls, and at the same time, you can set the input and output rules of the firewall. Use these settings to prevent malicious network access, or restrict internal users from accessing some resources of the external network, and improve safety.

  • Page 57: Device Log

    After setting, click [Add], a new item will be added to the firewall output rules, as shown in the figure below: Then select and click the button [Submit]. In this way, when the device runs: ping 192.168.1.118, it will not be able to send data packets to 192.168.1.118 because of the prohibition of the output rule.
  • Page 58 Security Settings Parameters Description Basic Settings Ringtone Duration Set the ringtone duration, default value is 2 seconds. Input & Tamper Server Set remote server address. The device will send message to the server when the alarm is triggered. The message format is： Address Alarm_Info:Description=AC64v;SIP User=;Mac=0c:38:3e:3a:06:65;IP=;...
  • Page 59 Trigger by URI Enable or disable trigger by URI. User can send commands from remote device or server to a compatible device, if the command is correct, then device will trigger corresponding output port. Trigger Message Input trigger message for trigger by URI mode. Rest Message Input reset message for trigger by URI mode.

  • Page 60: Egs Setting >> Features

    EGS Setting >> Features Field Name Explanation Basic Settings Relay1 Mode Monostable: there is only one fixed action status for door unlocking. Bistable: there are two actions and statuses, door unlocking and door locking. Each action might be triggered and changed to the other status. After changed, the status would be kept.

  • Page 61: Egs Setting >> Relay

    EGS Setting >> Relay Field Name Explanation Relay Status Door Sensor1 Enable or disable door sensor 1 Door Sensor Door Sensor1 detection delay time setting,5 seconds by default Check Delay 1 Door Sensor2 Enable or disable door status sensor 2 Door Sensor Door Sensor2 detection delay time setting,5 seconds by default Check Delay 2...

  • Page 62: Egs Setting >> Card

    EGS Setting >> Card Field Name Explanation Import Card List Click the <Select> to choose to import remote card list file (cardlist.csv) and then clicking <Update> can batch import remote card rule. Add Card Rule Type Normal, namely to open the door card Add, swipe the added card administrator card in the standby mode, the device will enter the card add mode, and then swipe the card, the card that has not been added to the card list will be added.

  • Page 63: Egs Setting >> Password

    EGS Setting >> Password Field Name Explanation Import Password List Click the <Select> to choose to import remote password list file (passwordlist.csv) and then clicking <Update> can batch import remote password rule. Add Password Rule Type Local: That is, the local door opening password, enter a password that can be used to open the door.

  • Page 64: Egs Setting >> Time Profile

    EGS Setting >> Time Profile Field Name Explanation Import time list Click the <Select> to choose to import remote Profile list file (timeProfileList.csv) and then clicking <Update> can batch import remote Period. Period Add Name Set the name of the time period Repetition period No repetition: Opening the door in the set time period is valid, and it is invalid at other times.

  • Page 65: Egs Setting >> Logs

    EGS Setting >> Logs Field Name Explanation Relay Relay Result Display the result of a single door opening (success or failure) Name The name of the person who opened the door Source Card number or password to open the door Type Door opening type, including password, credit card Reason...

  • Page 66: Trouble Shooting

    Trouble Shooting When the device is not working properly, users can try the following methods to restore the device to normal operation or collect relevant information for diagnostics. Get device system information Users can obtain information through the [System] >> [Information] option on the device webpage. The following device information will be provided: model, software and hardware version, Internet Information, etc.

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