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Table of Contents
Related Manuals for Cocoon HE210303
Summary of Contents for Cocoon HE210303
- Page 1 8ch 1080P Security Camera system Model: HE210303 Version 1.2 Instruction Manual...
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Page 3: Warranty Note
It is likely that we can resolve problems for you via phone or email We can be reached on: Phone: 1300 663 907 Email: help@cocoonproducts.com.au Web: www.cocoonproducts.com.au After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 4: Warranty Details
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. AFTER SALES SUPPORT 1300 663 907 help@cocoonproducts.com.au YEAR WARRANTY MODEL: HE210303 PRODUCT CODE: 708199 02/2022... -
Page 5: Safety Instructions
Always ensure that the compartment is secured before use. DANGER This DVR has been tested according to AS/NZS 62368.1:2018 and AS/NZS CISPR 32:2015 if swallowe d After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 6: Table Of Contents
Cocoon HD Software for PC Use Installing Cocoon HD for PC Logging into Cocoon HD for PC Adding your DVR to the Cocoon HD for PC Software Watching Footage on Cocoon HD for PC Software PC Menu Overview Taking a Screenshot with Cocoon HD for PC... - Page 7 Main Menu - Disk Management Main Menu - Logoff Manual Maintenance additional info Disposal of Packaging Disposal of Product Spare Parts Cleaning & Maintenance faQs repair and refurbished Goods or Parts notice After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022...
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Page 8: Parts List
10. 1 x Instruction Manual* 11. 1 x Quick Start Guide* 12. 1 x Network Setup Guide* 13. 1 x Warranty Card* 14. 8 x CCTV Stickers* * Not shown After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 9: Camera Specifications
2 x USB ports (for mouse and backup) Mobile Surveillance: Supports iOS & Android Input Rating: DC 12V / 2A, connect to the 12V / 2A adaptor DVR Adaptor: Input 100-240V~50/60Hz 1.2A, output: DC 12V/2A After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 10: Product Overview
4. USB Port DVR Rear Panel 1. Video In (BNC) 2. Audio Out (RCA) 3. LAN/Network Port 4. 12V Socket 5. Audio In (RCA) 6. HDMI Port 7. USB Ports After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 11: Dvr Initial Setup
To turn the cameras or DVR unit off, switch off the power adaptors at the power outlet. 9. The Cocoon DVR system allows you to view footage remotely either on compatible Smartphone, Tablets or internet-ready Windows PCs or Macs. If you are wanting to set this up (instructions provided in “Use Apple or Android mobile... -
Page 12: Installation Location
DVR unit as per the instructions provided in “DVR Unit Connections” on page 11. Once this is completed, you can setup the basic features of the DVR. After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 13: Dvr Operation
Once the DVR has booted up and the start-up screen is displayed, the Cocoon DVR System will run a setup wizard to assist in setting up key features of the unit such as time & date format and language. You can enable or disable the setup wizard to be shown on start-up screen by selecting or unselecting the check box. -
Page 14: Logging Into The Main Menu
Always keep your password safe. If you wish, you may use the space provided below to write your password, then keep this manual in a secure location. User (Device) Name:___________ (Device) Password:___________ After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 15: Quick Pop-Up Menu
Once you have set your username and password, your Security System is fully setup. To setup and view your cameras on mobile see “Use Apple or Android mobile to access footage” on page 16 or for PC see “Cocoon HD Software for PC Use” on page 19. After Sales Support... -
Page 16: Mobile Phone Setup
(not a laptop or computer) Android • iOS: Using a QR code reader, scan the iOS QR code to download the app ‘Cocoon HD’ Alternatively search and download the “Cocoon HD” app in the iOS App Store • Android: Using a QR code reader, scan the Android QR code. Alternatively search and download the Cocoon HD app in the Google Play Store 2. -
Page 17: Adding Your Dvr Device To The App
Keep this menu option open and complete the below instructions. 2. On the Cocoon HD App select the + symbol in the top-right hand corner and select ‘add device’ to add the Cocoon HD security system. From there you will be within the add device sub-menu 3. -
Page 18: Take Screenshots (Photos) Or Video
NOTE: Your cameras will continue to capture footage and record to your DVR 3. Videos/Photos will be saved in the media menu of the Cocoon HD App. To access the media menu, select the back arrow in the top left corner to arrive back to the “My Device”... -
Page 19: Pc Setup
If you have already added your DVR with the Cocoon HD APP for iOS or Android, then your DVR will also be shown on the software Cocoon HD for PC, and you will not be required to add it again. -
Page 20: Watching Footage On Cocoon Hd For Pc Software
2. Select the ‘camera’ icon in the bottom of the display to take a snapshot. 3. A folder (titled ‘Cocoon HD’) will be automatically generated with the photo(s) saved into the folder Taking a Video with Cocoon HD for PCs 1. -
Page 21: Advanced Settings
DST tab (daylight savings time) Set your system to automatically adjust the time to suit daylight savings times. After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 22: Live
• Exit: If you want to cancel after making any changes, click ‘Exit’ to exit the menu without changes IMPORTANT NOTE: Always click ‘Apply’ after making any changes within the menu system. If you do not click ‘Apply’, your changes will not be saved After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 23: Record
• If unticked: When the hard drive is full, a warning message ‘The remaining space is insufficient’ will display and the DVR will stop recording Snap tab Display snapshot settings After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 24: Schedule
9. To save settings, press ‘Apply’ NOTE: Time selected will be highlighted in blue blocks. As default, the DVR is scheduled for 24/7 motion recording, but no scheduled manual recordings After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 25: Alarm
Video Loss Configure how video loss is handled by the DVR Other Alarm Configure how other events are handled by the DVR After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 26: Network
• Test: Check whether the entered IP address and PPPOE information are valid or not Email tab The Cocoon HD Security System can email you motion alerts if settings are enabled. Contact your network administrator if you do not have this information. We recommend using a webmail service such as Gmail, Yahoo etc •... -
Page 27: Users
• UPNP: Toggle to enable/disable UPNP Users Configure all user settings using the following steps. Your Cocoon Security System can limit specific MAC addresses for additional security. Adding a new user 1. Press the ‘Add’ button at the bottom of the User Management sub-menu 2. -
Page 28: Advanced
5. Wait until the backup is complete before exiting and removing the USB flash drive NOTE: If the USB has insufficient space for transfer, select ‘Disk Cleanup’. Files can now be highlight and deleted using the ‘Delete’ button After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 29: Main Menu - Information
USB flash drive. Main Menu - Logoff To change between users, select the ‘Logoff’ button, then press ‘OK’ to confirm. Manual Maintenance Clears cache to free up storage space. After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 30: Additional Info
Should cleaning be necessary, simply wipe the outside surface with a dry soft cloth. Be sure to unplug this device before cleaning. Always store your device in a clean dry environment and avoid storage in extreme heat or cold. After Sales Support Model number: 1300 663 907 help@cocoonproducts.com.au HE210303 02/2022... -
Page 32: Faqs
Can I add more cameras? The Cocoon DVR Unit accepts up to 8 cameras. You can replace any of the cameras with other cameras, however there is no way to add additional channels to the DVR... - Page 33 Solution Can I add a bigger hard drive? Yes, the Cocoon DVR Unit accepts SATA HDDs up to 6TB in size. If you are unfamiliar with hard drives and changing computer components, we strongly suggest you consult a professional. Any damage or modifications to the internal components may void your warranty.
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Page 34: Repair And Refurbished Goods Or Parts Notice
Please telephone us on 1300 663 907 or write to us at: Balco Brands Pty Ltd PO Box 537 Bayswater Business Centre, Victoria, Australia 1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST help@cocoonproducts.com.au AFTER SALES SUPPORT 1300 663 907 help@cocoonproducts.com.au YEAR WARRANTY MODEL: HE210303 PRODUCT CODE: 708199 02/2022... - Page 36 After Sales Ph. 1300 663 907 Support help@cocoonproducts.com.au...
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