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Troubleshooting
9
Problem:
Despite a number of priming
procedures a drop of
teriparatide has not appeared
on the end of the needle.
Problem:
After the injection the green
dot did not appear in the the
window displaying the end
of injection
Possible cause:
Incorrectly installed
teriparatide cartridge.
Clogged pen needle.
Possible
cause:
There was not enough
teriparatide in the cartridge
to inject the full set dose.
HOW TO
ELIMINATE:
Check if the cartridge was properly
installed. There should be no space
between the plunger and the cartridge.
Replace the needle with a new one.
HOW TO ELIMINATE:
Note the number of units remaining, as it
corresponds to the number of mcg of teriparatide
which you must inject to complete the injection.
Attach the outer needle shield and remove the
needle. Replace the old cartridge with a new one,
accordingly to Section 7. Prepare the pen injector
to use accordingly to the actions described in
steps 7 to 10. Perform the priming dose injection.
Complete the interrupted dose delivery by turning
the dose selector until the figure, which you have
seen in the selector window, appears. Follow
steps 14 through 15.
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