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Your StarLink
Remote
Microphone +
User Manual
Accessory for:
Wireless hearing aids

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Summary of Contents for STARLINK Remote Microphone +

  • Page 1 Your StarLink Remote Microphone + User Manual Accessory for: Wireless hearing aids...
  • Page 2 Congrats! You’re about to enhance your hearing experience.
  • Page 3 You’ve got a Remote Microphone +. Clearer speech. Easier conversations. Your Remote Mic + enhances speech so you can enjoy conversations. And connect with the world around you. Use this simple manual to get started. 3 | Intro...
  • Page 4 4 | What’s included...
  • Page 5: Table Of Contents

    Table of contents 1. Get to know your Remote Microphone + Meet your Remote Mic + Set up your Remote Mic + Use your Remote Mic + Charge your Remote Mic + 2. Troubleshooting guide 3. Additional guidance Intended use FCC information Regulatory information 5 | TOC...
  • Page 7: Get To Know Your

    Get to know your Remote Microphone + • Meet your Remote Mic + • Set up your Remote Mic + • Use your Remote Mic + • Charge your Remote Mic +...
  • Page 8: Meet Your Remote Mic

    Meet your Remote Mic + Overview 1. Multifunction button Controls operational state of the Remote Mic +. 2. Status indicator light Identifies the operational state of the Remote Mic +. 3. Microphones • Picks up audio (speaker’s voice) during use. •...
  • Page 9 Meet your Remote Mic + 9. Volume up (+) and Volume down (-) buttons Adjust stream volume up or volume down. 9 | Get to know your Remote Microphone +...
  • Page 10: Set Up Your Remote Mic

    Set up your Remote Mic + Power ON/OFF Use the multifunction button to turn your Remote Mic + ON or OFF: • ON – press the multifunction button for 3 seconds. Release when the status indicator light glows green. • OFF – press the multifunction button for 3 seconds.
  • Page 11 Set up your Remote Mic + STEP 3: Pair your Remote Mic + with your hearing aid(s): 1. Ensure your hearing aids are not connected to nearby Bluetooth devices: • Turn OFF Bluetooth on your mobile phone. • Turn OFF any wireless accessories already paired to your hearing aids.
  • Page 12 Set up your Remote Mic + 4. For a set of hearing aids: 1st status 2nd status Pairing Next indicator indicator result step light blink light blink Both hearing Complete aids paired Only one Repeat hearing 1-3 within aid paired STEP 3 Repeat hearing...
  • Page 13 Set up your Remote Mic + To pair with a Bluetooth device For the Remote Mic + to wirelessly receive audio from a Bluetooth device, you must first pair them. STEP 1: Turn ON your Remote Mic +. Volume − Input 1.
  • Page 14: Use Your Remote Mic

    Use your Remote Mic + To use your Remote Mic + STEP 1: Check that your hearing aids are ON. Reminder – Before streaming audio for the first time, ensure your hearing aids are paired to your Remote Mic +. See p.
  • Page 15 Use your Remote Mic + NOTE: An audible indicator may play in your hearing aids to signal the start/stop of audio streaming. STEP 3: Adjust the streaming volume by pressing the Volume Up (+) or Volume Down (-) button on the Remote Mic +.
  • Page 16 Use your Remote Mic + 2. To access audio from a Bluetooth device, it must be connected to the Remote Mic + (denoted by the slow, blinking blue status indicator light). • Prior to streaming Bluetooth audio for the first time, your Bluetooth device must be paired to your Remote Mic +.
  • Page 17 Use your Remote Mic + Status indicator light The status indicator light identifies how your Remote Mic + is currently operating: Operational Status indicator light status status No green status indicator light appears ON with no active Slow, blinking green Bluetooth connection ON with...
  • Page 18 Use your Remote Mic + Wearing the Remote Mic + Your Remote Mic + can be attached to the clothing or lanyard worn by the person speaking. When your audio source is set to the remote microphone or a Bluetooth device in phone mode , it’s best to place it within 8 inches (20 cm) of the person’s mouth.
  • Page 19 Use your Remote Mic + 3. Release the clip. 4. Ensure your Remote Mic + is securely attached to the lanyard 5. Place lanyard around the neck. How your Remote Mic + helps Your Remote Mic + is designed to stream audio from different audio sources directly to your wireless hearing aids.
  • Page 20 Use your Remote Mic + • It can listen to multiple nearby speakers in quiet environments when placed horizontally on its clip by receiving sound from all directions. Bluetooth phone and audio • Conduct phone calls in which (A) you hear the phone call in your hearing aids and (B) the Remote Mic +...
  • Page 21 Use your Remote Mic + • General Bluetooth functionality: Pair with Bluetooth Remote Mic + can pair with devices up to 8 Bluetooth devices. When both Remote Mic + Bluetooth device are powered on and within wireless operating range, Connect with they should automatically Bluetooth device connect and the Remote...
  • Page 22 Use your Remote Mic + When you hear the ringtone in your hearing Accept incoming aids, briefly press the call multifunction button on your Remote Mic +. When you hear the ringtone in your hearing aids, press and hold the Reject incoming multifunction button on call...
  • Page 23 Use your Remote Mic + Loop system The Remote Mic + can receive audio from a Loop system (available in some public buildings). Wearing the Remote Mic + in a vertical orientation provides the best performance. In this mode, the Remote Mic + disables Bluetooth connections.
  • Page 24 Use your Remote Mic + Line-In When an optional Line- In cable is attached via the microUSB jack, the Remote Mic + can obtain audio from a mobile phone, MP3 player, tablet, or computer that is not Bluetooth enabled. In this mode, it’s best to place the Remote Mic + on a nearby stable surface.
  • Page 25: Charge Your Remote Mic

    Charge your Remote Mic + To charge your Remote Mic + 1. Attach the microUSB end of the charging cable to the microUSB jack on your Remote Mic +. 2. Attach the microUSB end of the charging cable to the jack on any compatible power adapter.
  • Page 27 Troubleshooting guide...
  • Page 28: Troubleshooting Guide

    Troubleshooting guide Problems with your Remote Mic +? Try these tips. If issues continue, contact your hearing care professional. Possible Symptom Solutions causes Hearing aids may be on the Move closer to edge of wireless Remote Mic +. range. • Replace hearing aid Battery level battery with...
  • Page 29 Troubleshooting guide Possible Symptom Solutions causes Low battery Recharge level in Remote Remote Mic +. Mic +. Streamed Adjust volume audio level of audio quality Volume of audio source until is distorted. source is not better sound optimal. quality is achieved.
  • Page 30 Troubleshooting guide Possible Symptom Solutions causes Move Remote Remote Mic + Mic + closer may be too far to speaker’s Remote from speaker. mouth. Mic Mode: Difficult to Remote Mic + hear speaker Provide clear may be covered in noisy access from by clothing environments.
  • Page 31 Troubleshooting guide Possible Symptom Solutions causes Follow steps Hearing aids are in To pair with not paired with Status hearing aids on Remote Mic +. indicator p. 10. light is • Turn on the slowly electronic blinking audio source. green or •...
  • Page 32 Troubleshooting guide Possible Symptom Solutions causes Attach line-in Desired cable, attach Something is Input FM receiver, missing from Mode not or re-establish desired input. available. your Bluetooth connection. Unable to pair Remote Mic + Follow steps in with more is already in an To pair with a than one active Bluetooth...
  • Page 33: Additional Guidance

    Additional guidance • Intended use • FCC information • Regulatory information...
  • Page 34: Intended Use

    Intended use Intended Use The Remote Microphone + is an accessory to a 2.4 GHz wireless air conduction hearing aid. It is intended as a wireless transmitter of sound from a variety of audio sources to air conduction hearing aids. When worn by a distant speaker in noisy environments, it functions as an assistive listening device.
  • Page 35 Intended use WARNING: Use of the Remote Microphone + directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally. WARNING: Use of accessories, components or replacement parts other than those provided by the manufacturer of the Remote...
  • Page 36: Fcc Information

    Intended use EU ADVERSE EVENT REPORTING Any serious incident that has occurred in relation to your device should be reported to your local Starkey representative and the Competent Authority of the Member State in which you are established. A serious incident is defined as any malfunction, deterioration in the characteristics and/or performance of the device, or inadequacy in the device user manual/labeling which could lead to the death or serious deterioration in the state of health of the user,...
  • Page 37: Regulatory Information

    Regulatory information Starkey Laboratories, Inc. 6700 Washington Ave. South Eden Prairie, MN 55344 USA www.starkey.com Starkey Laboratories (Germany) GmbH Weg beim Jäger 218-222 22335 Hamburg Germany UK Authorised Person: Starkey UK William F. Austin House Pepper Rd, Hazel Grove Stockport SK7 5BX, UK www.starkey.co.uk Waste from electronic equipment must be handled according to local regulations...
  • Page 38 Regulatory information Symbol Applicable Symbol Symbol Meaning Standard Number BS EN ISO Manufacturer 5.1.1 15223-1:2021 Manufacturer symbol – To identify the Authorized manufacturer of a product representative BS EN ISO 5.1.2 in the European 15223-1:2021 Community Date of BS EN ISO EEA/EU/EC European Authorised 5.1.3 Representative symbol...
  • Page 39 Notes 39 | Notes...
  • Page 40 StarLink and Starkey are trademarks of Starkey Laboratories, Inc. The Bluetooth word mark and logos are registered trademarks owned by ® Bluetooth SIG, Inc. and any use of such marks by Starkey is under license. ©2023 Starkey Laboratories, Inc. All Rights Reserved. P00001567 3/23 BKLT3185-00-EN-XX Patent: www.starkey.com/patents...

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