Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Gamma Horizon Polycom VVX500
Summary of Contents for Gamma Horizon Polycom VVX500
- Page 1 Horizon Polycom VVX500 & VVX600 User Guide...
- Page 3 Version Date Description 09/05/2017 Created document 29/08/2017 Updated version control and added version history to document title 23/08/2018 Updated document format and reviewed content Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2015. All rights reserved. Confidential. Page...
-
Page 4: Table Of Contents
To update a contact's information: ....................27 To search the Corporate Directory: ....................28 Updating the Incoming Call Ring Tone ..................29 Muting the Microphone ........................30 Feedback............................31 Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2015. All rights reserved. Confidential Page... -
Page 5: Introduction
It will give you an overview of your phone, and walk you through tasks so you can successfully use your phone to perform basic and advanced phone functions. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 6: How To Set Up The Polycom Vvx500/Vvx600
Horizon service will not work - for further details on these please refer to the Horizon user guide. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... - Page 7 Phone Keys and Hardware Using your phone Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page...
-
Page 8: Home View
DND—Select DND to toggle DND (Do Not Disturb) on or off. When DND is enabled, your phone won’t ring and incoming calls will go to voice mail. Settings—Select Settings to access phone features and settings to customize your phone. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 9: Lines View
The number of total calls is shown above the calls. To select a call, use the up and down arrow keys Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 10: Calls View
Bright blue — Incoming call Dark blue —Held call Use the up and down arrow keys to highlight a call. The soft keys apply to the highlighted call. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 11: Understanding Phone Icons And Status Indicators
Understanding Phone Icons and Status Indicators The following icons and indicators indicate phone, call, or buddy/contact status, or to indicate that a feature is enabled. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 12: Answering Calls
Home or Calls view displays, as shown next. The view that displays depends if your phone last displayed Home or Lines view. Home view: Calls view: Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 13: Answering Another Call
To mute the microphone for all auto-answered calls so the incoming caller can’t hear you, select Microphone Mute, and select Yes. The default setting is Yes. Press Save Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... - Page 14 Manually, from the Dialler Automatically, by tapping a favourite in Home or Lines view Automatically, from your Favourites list, Recent Calls list, or Contact Directory Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page...
-
Page 15: Calling From The Dialler
In addition to the Dialler, you can place calls from the Recent Calls list, Favourites list or your Directory. Alternatively you can quickly call a favourite from Home or Lines view. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 16: To Call From The Recent Calls List
From your Directory, tap the contact you want to call. From the contact’s information screen, tap the contact’s phone number. The call is automatically placed. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 17: Redialling Numbers
To quickly end an active call, replace the handset, or press . Or, from Active Call, Lines, or Calls view, tap End Call. If you’re in Calls view, be sure to highlight the call first. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 18: Setting Up And Handling Three Way Calls
The following example shows a held three way call in Calls view. To resume a call that is on hold: From Lines or Calls view, press Resume Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 19: Ending Three Way Calls
To end a three way call, and your connection to the other people, press End Call. By default, when you press End Call, the other two people remain connected. To end a conference call: From Lines or Calls view, press End Call. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 20: Listening To Voicemail
If multiple lines are configured on your phone, the Line Select screen displays. Tap the line that has the message. From the Messages screen, tap Connect and follow the prompts Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 21: Recent Calls
From Home view, tap New Call, and tap Recent. You may also be able to access Recent Calls by tapping Directories from Home view, and tapping Recent Calls. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... - Page 22 You can also choose to clear only those calls that currently display on the screen. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page...
-
Page 23: Working With Your Contact Directory
Search for contacts. Dial contacts. If you can update your Contact Directory, you can also do the following: Add contacts. Update contact information. Delete contacts. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 24: To View Your Contact Directory
To dial a contact: From your Contact Directory, tap the contact you want to call. From the contact’s information screen, tap the contact’s phone number. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 25: To Add A Contact
If enabled, each time the contact calls, the call will be directed to the third party you specified in the Divert Contact field. Tap Save Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... - Page 26 Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page...
-
Page 27: To Update A Contact's Information
From your Home screen tap Directories From the Directories screen, tap Corporate Directory. By default, a blank search screen displays. To view entries, search for a person Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 28: To Search The Corporate Directory
Updating the incoming call ringtone Updating a contact's ringtone Changing the speakers volume Changing the ringer volume Muting the microphone Change where you hear sound effects Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 29: Updating The Incoming Call Ring Tone
Changing the Speaker Volume To change the volume of the incoming call ringtone, press one of the Volume Keys, , while your phone is idle or ringing. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page... -
Page 30: Muting The Microphone
To mute the microphone during a call (including conference call), press The mute key glows red this means the other parties can't hear you. To disable Mute, press again. Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential Page... -
Page 31: Feedback
Feedback Name Roy Farrow Role Product Manager Advanced Services roy.farrow@gamma.co.uk 07467 915 825 0333 240 3478 Horizon Polycom VVX500 & VVX600 User Guide © Gamma 2016. All rights reserved. Confidential. Page...