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BrightDrop Trace Grocery 1.1 User Manual

Brightdrop trace grocery 1.1
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BrightDrop Trace Grocery 1.1
User Manual

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  • Page 1 BrightDrop Trace Grocery 1.1 User Manual...
  • Page 2 To prevent DEATH, SERIOUS INJURY or PROPERTY DAMAGE, you should read, understand and follow the warnings and instructions in this User Manual. Keep for future reference. ____________________________________________________ support@gobrightdrop.com gobrightdrop.com version 1.1...

  • Page 3: Table Of Contents

    Table of Contents Contact Information Important Safety Information Safety Messages Intended Use California Proposition 65 Signal Words Symbol Index Training Thermal Management Outdoor Storage Cycle Grocery Retrieval Indoor Storage Pre-Operation Safety Check When Loading During Use Battery Pack Safety Battery Pack Safety Messages Battery Pack Charging First Time Use –...

  • Page 4: Contact Information

    Important Safety Information Read and Understand this User Manual Before Use Read this entire User Manual before using the BrightDrop Trace Grocery and keep this manual for future reference. This User Manual contains important safety, and operation information. This manual is intended to remind you of your training, but the manual is not a substitute for operator training.

  • Page 5: Safety Messages

    ● DO NOT carry passengers on or in the Trace Grocery. ● The Trace Grocery should be loaded, transported, and used in accordance with approved BrightDrop products and services. Any other loading, transport, or use of the Trace Grocery will be at your own risk and liability.

  • Page 6: Intended Use

    ● Close ALL drawers before moving the unit. Push drawers firmly to close. If a drawer is not able to be closed fully, check whether contents are interfering. ● When loading an empty unit, ALWAYS load the bottom drawers first to prevent tipping and to keep the center of gravity as low as possible.

  • Page 7: California Proposition 65

    California Proposition 65 This product can expose you to chemicals including lead and other chemicals which are known to the State of California to cause cancer and reproductive harm. For more information go to www.P65Warnings.ca.gov. Signal Words Indicates a hazardous situation that, if not avoided, will result in death or serious injury.

  • Page 8: Training

    DO NOT operate the Trace Grocery unless you are trained and authorized by your employer. Ask your supervisor or BrightDrop Contact Center at 888-987-4377 if there is anything unclear or if you have concerns about the operation of the Trace Grocery.

  • Page 9: Grocery Retrieval

    Grocery Retrieval ● Cubby drawers must be fully closed after each customer retrieval ● Cubby drawers must be opened for no more than 3 minutes per customer retrieval Indoor Storage ● Storage room must be maintained below 72° F (22° C) ●...

  • Page 10: When Loading

    5. Power on and check horn. 6. Inspect all four (4) wheels and check the caster wheel locks are functional. Check drawers are operating freely, are secure, and that there are no obstructions in the way of the glides. 8. Check batteries are fully or appropriately charged for anticipated use. 9.

  • Page 11: During Use

    ● ALWAYS place heavier items in the lower cubbies to help prevent tipping and to keep the center of gravity as low as possible. ● ALWAYS close cubbies before attempting to move the Trace Grocery ● DO NOT propel the Trace Grocery while items are on top. During Use ●...
  • Page 12 ● DO NOT use radio communication devices operating at a radio frequency of 1.429 GHz within 10 inches of the Trace Grocery’s handlebars. ● ONLY travel the Trace Grocery on paved or smooth level surfaces free of hazards. DO NOT use on gravel, dirt, bumps, potholes, or other areas that do not have a finished surface like a sidewalk, to prevent damage to the Trace Grocery or tipping over.

  • Page 13: Battery Pack Safety

    DO NOT use the battery pack or charger for any use other than its intended purpose. ● ONLY use the battery charger provided with the Trace Grocery or a BrightDrop approved replacement. ● Turn the Trace Grocery OFF before servicing the battery.

  • Page 14: Battery Pack Charging

    ● When plugging and unplugging the charger from the wall, only grab the charger by the plug and not the cable. ● Do not puncture or crush the battery pack. Do not impact the battery pack or modify it in any way.

  • Page 15: Battery Charging

    2. After removing the Battery Access Panel, connect the battery to the internal connector. 3. Reinstall the Battery Access Panel by inserting the tab into the slot at the bottom and re-connecting the quarter-turn Battery Door Fastener. Battery Charging The battery in the Trace Grocery unit can be charged in two di erent ways: ●...
  • Page 16 Figure 1. From left to right: Battery charger, Wall cable, O board charge cable, Onboard charge cable 2. Ensure the area around the Trace Grocery is dry. It is not necessary to remove the battery pack from the Trace Grocery when charging. •...

  • Page 17: Operation

    8. The battery pack must be fully charged (see Figure 4) before using the Trace Grocery for the first time. During charging, the SoC will light up on the handlebar user interface, and on the BrightDrop App. To prevent rapid deterioration of the battery, set measures in place to keep the battery from ever being fully depleted (0%) as this could lead to irreversible damage to the cells.
  • Page 18 2. Info Indicator Light Illumination Only When the info indicator light is illuminated, check the BrightDrop App to get more information on why the indicator is on. This can range from low battery to service requirement.
  • Page 19 When the Trace Grocery is switched on, the horn will sound when the horn button is pressed. 4. Reverse Direction - PULL Illuminated Membrane Button To choose the direction of travel, press the arrow key corresponding to the desired direction. To indicate that it was selected, the desired direction will be illuminated on the control panel 5.

  • Page 20: Drawer Instructions

    This button is disabled on this product. The backlit icon will be blinking when a drawer is open, and o when all drawers are closed. 8. Main Power Button Illuminated Push Button When this button is pressed, it will illuminate to indicate the Trace Grocery motorized assist system is receiving power from the battery pack.

  • Page 21: Kickstand Instructions

    2. Once fully open, insert/ remove items from the cubby 3. When done using the cubby, push against cubby handle to close 4. Ensure cubby is fully closed and magnet is engaged once done with use Kickstand Instructions Before deploying the kickstands, ensure the main power to the unit is o to prevent unit motion.

  • Page 22: Caster Brakes

    ● If cubby drawers slide out unexpectedly, set the unit aside and call a service technician to inspect the unit. * This max load includes 10 lbs (4.5 kg) per cubby/drawer for thermal totes. For maintenance or service issues, refer to the Service Manual. Caster Brakes The caster wheels are the two wheels located closest to the Handlebar User Interface The caster wheels are equipped with manual brakes to prevent motion of the Trace Grocery.

  • Page 23: Transport

    Transport ALWAYS secure the Trace Grocery from unintended movement or tip overs during transport between sites. Use mechanized lift gate or ramps to move the Trace Grocery on and o vehicles. The unit may be generally heavier than non-motorized carts. Storage Keep the Trace Grocery partially charged (at least 13%, see Figure 4) at all times to prevent rapid deterioration of the battery life.

  • Page 24: Fcc And Industry Canada Radio Frequency Statement

    Brake Info Automatic Automatic 9” Drive Wheels / 8” Swivel 22.86cm Drive Wheels / 20.32cm Wheels Caster Wheels w/Locks Swivel Caster Wheels w/Locks Figure 11. Product Dimensions FCC and Industry Canada Radio Frequency Statement This device uses license-exempt transmitters / receivers / systems that operate on a radio frequency that complies with Part 15/Part 18 of the Federal Communications Commission (FCC) rules and with Innovation, Science and Economic Development (ISED) Canada's license-exempt RSS(s) / RSP-100 / ICESGEN.

  • Page 25: Trace Grocery End Of Subscription - Disposal

    DO NOT dispose of Trace Grocery and its components with household waste. Battery Pack Recycling When your battery is no longer usable, call the BrightDrop contact center at 888-987-4377 or email support@gobrightdrop.com. If instructed to dispose, dispose according to local and national regulations.
  • Page 26 Most issues can be resolved by the following steps: Cycle main power 2. Wait 60 seconds for fault or issue to resolve 3. Turn o main power 4. Turn on main power 5. Disconnect and reconnect the main battery (reference “First time use - Battery Connection”) 6.

  • Page 27: Maintenance

    Failure to follow the above warning can cause death or serious injury. This manual is not intended as a comprehensive use, service, repair, or maintenance manual. Please contact your local BrightDrop contact center at 888-987-4377 or support@gobrightdrop.com for all routine and non-routine service, repairs, or maintenance...
  • Page 28 COPYRIGHT © 2023 BrightDrop or its a liates...

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