REDSTONE DGW100 User Manual
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REDSTONE DGW100 User Manual

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DGW100 SIP-ISDN Gateway Series
Redstone Systems, Inc.
DGW100, ISDN Gateway Series
User Manual
DGW100
Website:
http://www.redstonesystems.com
Tech support: 4259006680
gs@redstonesystems.com
Email:
Document Version: 202205
Copyright © 2022 Redstone Systems, Inc. All Rights Reserved.
All or part of this document may not be excerpted, reproduced and transmitted in any form or by any
means without prior written permission from the company.
Redstone Systems, Inc.
UserManual

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  • Page 1 Email: Document Version: 202205 Copyright © 2022 Redstone Systems, Inc. All Rights Reserved. All or part of this document may not be excerpted, reproduced and transmitted in any form or by any means without prior written permission from the company.

  • Page 3: Table Of Contents

    DGW100 SIP-ISDN Gateway SeriesUser Manual Contents Contents ................................ 1-1 Contents of Figure ............................1-3 1 Overview ..............................1-5 1.1 Product Introduction ............................1-5 1.2 Features ................................1-5 1.3 Hardware Performances ............................ 1-6 1.3.1 Appearance ............................1-6 1.3.2 CON Port ..............................1-8 1.3.3 Technical Specifications .........................
  • Page 4 DGW100 SIP-ISDN Gateway SeriesUser Manual 5 Function Introduction ..........................5-1 5.1 Login .................................. 5-1 5.2 Buttons Used on Gateway Management Interface ..................... 5-2 5.3 Basic Configuration ............................5-2 5.3.1 Network Configuration ..........................5-2 5.3.2 STUN (RFC3489) ........................... 5-3 5.3.3 VLAN ..............................5-4 5.3.4 System Configuration ..........................

  • Page 5: Contents Of Figure

    Figure 3-2 Mount Gateway to Rack ........................3-14 Figure 3-3 Cable of Connecting CON ........................3-15 Figure 5-1 Login Interface for DGW100 Gateway Configuration ................5-1 Figure 5-2 Network Configuration Interface ......................5-2 Figure 5-3 STUN configuration interface ........................5-4 Figure 5-4 VLAN Configuration Interface .........................
  • Page 6 DGW100 SIP-ISDN Gateway SeriesUser Manual Contents of Table Table 1-1 Front Panel .............................. 1-6 Table 1-2 Indicators ..............................1-7 Table 1-3 Pinouts of Ethernet Ports ......................... 1-8 Table 1-4 Pinouts of T1/E1 Module.......................... 1-8 Table 1-5 Description of Back Panel ........................1-84 Table 1-6 Description of Back Panel ........................

  • Page 7: Overview

    Switched Telephone Network (PSTN), and the private branch exchange (PBX) of an enterprise. As a carrier-class VoIP gateway, the DGW100 is designed under the requirements of telecom operators, integrators, value-added service providers as well as large and medium-sized enterprises for VoIP services.

  • Page 8: Hardware Performances

    DGW100 SIP-ISDN Gateway SeriesUser Manual Remote Management and Maintainability The Redstone Cloud client inside the DGW100allows the DGW100located behind an enterprise NAT or firewall to be accessed across Internet securely. Real-time monitoring, alarm notification, remote packet capture and software upgrades can be performed with the Redstone Network Management System.In addition, it also supports the third-party element management systems with TR-069.
  • Page 9 DGW100 SIP-ISDN Gateway Series UserManual Mark Description Specifies an RJ45 module interface. Interfaces ETH1 and ETH2 share the same IP address for allowing access to the external network. Dual-LAN redundancy is supported.See Table 1-2(indicators) and Table 1-4(Pinouts of T1/E1 Module) for other details.

  • Page 10: Con Port

    DGW100 SIP-ISDN Gateway SeriesUser Manual Table 1-3Pinouts of Ethernet Ports Pinouts No. Description Table 1-4 Pinouts of T1/E1 Module RJ45 Pinouts No. Description RXRing RXTip TXRing TXTip Back Panel(AC) Table 1-5 Description of Back Panel Description AC power socket, 100-240 VAC voltage input.

  • Page 11: Technical Specifications

    DGW100 SIP-ISDN Gateway Series UserManual Table 1-7 Standard Table for Lead Wire of Pin at Configuration Port (CON) Pin number of RJ45 plug Description Pairing connection with DB9 female plug Pairing connection with DB25 male plug This configured interface is for local management and try out.The configured interface is connected to the RS232 port on the PC, allowing the PC to establish the connection with the DGW100by configuring a terminal emulator.

  • Page 12: Installation Preparation

    DGW100 SIP-ISDN Gateway SeriesUser Manual Items Description E1/T1Interface 4pcs(Max. 120 simultaneous VoIP calls) SD Interface CON Interface RJ45 System Memory 256MB System Flash 32MB Processor TI AM3352 TI C5509 AC power supplies ~100 to 240V, 50/60Hz, 1A DC power supplies -36 to -72 VDC, 2.5A...

  • Page 13: Requirements Of Installation

    DGW100 SIP-ISDN Gateway Series UserManual 2.2 Requirements of installation 2.2.1 Temperature and Humidity Check the temperature and humidity of equipment room to ensure the normal operation and long service life of the gateway, the temperature and humidity in the room should be kept at the proper range.

  • Page 14: Electromagnetic Environment

    DGW100 SIP-ISDN Gateway SeriesUser Manual grounding cables nearby, and the grounding cables should meet the requirement for the maximum load of the equipment. The power supply equipment of the communications site should be connected with from the collective ground cable in the communications building (or from the protection grounding bar of the equipment) to the DC working ground cable.

  • Page 15: Installation

    DGW100 SIP-ISDN Gateway Series UserManual Specification & Type Quantity 19-inchRack Mounting Kits T1/E1Cable 1/2/4 1 or 2 Power Cord (AC)orPlug-in Wiring Terminal(DC) Note: 2 for dual power supplies Grounding Cable Installation Guidelines The package list is only for reference. Changes may be made according to actual condition by us.

  • Page 16: Mounting The Gateway

    DGW100 SIP-ISDN Gateway SeriesUser Manual Note: The L-shape brackets are used to secure the gateway to the rack. The brackets cannot support the weight of the equipment alone. Therefore, a supporting shelf must be installed in place to support the gateway.

  • Page 17: Connecting Cables

    DGW100 SIP-ISDN Gateway Series UserManual 3.3 Connecting Cables 3.3.1 Connecting Console (CON) Port Cables A CON should be provided by DGW100to check errors of the device. Connect the CON with computer’s RS232 serial ports, then local computers can interwork with the device through simulating terminal program.

  • Page 18: Connecting The Grounding Cable

    DGW100 SIP-ISDN Gateway SeriesUser Manual Plug one end of the T1/E1 cable into the T1/E1 port of DGW100,and plug another end into the PBX or the digital port of the PSTN,if it is RJ45 port,then the order of wire shall be adjusted, if it usescoax cable,thenfollow the figure to make the connection.

  • Page 19: Verifying Installation

    DGW100 SIP-ISDN Gateway Series UserManual Follow the steps to connect DC power cord: Step 1:Turn off the switch of DC power outlet. Step 2:Insert DC power cords to the hole of thesocket shipped with the DGW100and fasten the cables (notice the positive and negative). Then insert the socket to the device and fasten it.

  • Page 20: Checking Power Supply

    DGW100 SIP-ISDN Gateway SeriesUser Manual 4.1.2 Checking Power Supply Check whether the power supply is in normal operation with a multimeter. 4.2 Powering up the Gateway Turn on the power switch. Check whether the status of PWR LED is green, and if it is, then the gateway is powered properly.

  • Page 21: Function Introduction

    192.168.2.240), you can enter the login interface for gateway configuration by entering a password on the login interface. Figure 5-1 Login Interface for DGW100 Gateway Configuration BothChinese and English Languages are provided for the Web interface. Login users are classified into administrator and operator. The default passwords arevoip(lowercase letters required) and operator.

  • Page 22: Buttons Used On Gateway Management Interface

    DGW100 SIP-ISDN Gateway SeriesUser Manual 5.2 Buttons Used on Gateway Management Interface Savebuttons areat the bottom of the configuration screens. It is used to submit configuration information.Users click button after completion of parameter configuration on a page. A success Save prompt will appear if configuration information is accepted by the system;...

  • Page 23: Stun (Rfc3489)

    DGW100 SIP-ISDN Gateway Series UserManual Name Description Setup Methods for obtaining an IP address.  Static IP address: static IP address is used;  Obtain an IP address automatically: use the dynamic host configuration protocol (DHCP) to obtain IP addresses and other network parameters;...

  • Page 24: Vlan

    Server IP address / Set the IP address or domain name of the STUN server. The default STUN server Name is the Redstone STUN server at stun.voicep2p.com Server port Set the port of STUN server. It is 3478 by default.

  • Page 25: System Configuration

    DGW100 SIP-ISDN Gateway Series UserManual After login, click Basic>VLAN to open the configuration interface. Figure 5-4 VLAN Configuration Interface Table 5-3 VLAN Configuration Parameters Name Description Voice VLAN Enable/disable voice VLAN. SIP VLAN tag Tag of the SIP VLAN. The value ranges from 3 to 4093.
  • Page 26 DGW100 SIP-ISDN Gateway SeriesUser Manual Table 5-4 System Configuration Parameters Name Description Off-hook timer If a subscriber does not dial any digit within the specified time by this parameter after off-hook, the gateway will consider the subscriber to give up this call and prompt to hang up with a busy tone.

  • Page 27: Sip Configuration

    DGW100 SIP-ISDN Gateway Series UserManual 5.3.5 SIP Configuration Click Basic> SIP tab to open the SIP configuration interface. Figure 5-6 SIP Configuration Interace Table 5-6 SIP Configuration Parameters Name Description Local signaling port Configure the UDP port for transmitting and receiving SIP messages, with its default value 5060.If the DGW100is connected directly to the Internet, it’s recommended to change the...
  • Page 28 DGW100 SIP-ISDN Gateway SeriesUser Manual Name Description Select the check box to enable and set the parameter OPTIONS request period, the device detects the condition of the proxy server (primary server) by periodically sends OPTIONS request to it. Primary server...

  • Page 29: Siptrunk

     Pickup prohibit:Not allowed to make outbound calls by this SIP trunk,only inbound calls is allowed. 5.3.7 ISDN Configuration In case of full configurations, the DGW100 has one 4T1/E1 card, with four interfaces numbering TDM1 to TDM4 from left to right. You are recommended to set parameters corresponding to the interface www.redstonesystems.com5-9...
  • Page 30 DGW100 SIP-ISDN Gateway SeriesUser Manual configured. Parameters for each interface are identical. You can set different parameter values for each interface as needed. For parameter setting, take the TDM1 as an example: Click Basic >ISDN configuration to open the configuration interface.

  • Page 31: Foip

    DGW100 SIP-ISDN Gateway Series UserManual 5.3.8 FoIP Click Basic >FoIP to open the configuration interface. Figure 5-9 FoIP Configuration Interface Table 5-9 FoIP Configuration Parameters Name Description Initial offer Codec Click Edit, go to Basic>System page to configure. For details, see5.3.4 System Configuration.
  • Page 32 DGW100 SIP-ISDN Gateway SeriesUser Manual Name Description Transport mode The device supports two fax modes: T.38 and G.711 pass-through. When fax messages are received or sent through an analog trunk, the G.711 pass-through mode is required. When fax messages are received or sent through an SIP trunk, a T.38 or a G.711 pass-through mode needs to be selected according to an actual requirement and the mode supported by the IP phone operation platform.

  • Page 33: Isdn

    DGW100 SIP-ISDN Gateway Series UserManual 5.4 ISDN In case of full configurations, the DGW100has one 4T1/E1 card, with four interfaces numbering ISDN1 to ISDN4 from left to right. You are recommended to set parameters corresponding to the interface configured. Parameters for each interface are identical. You can set different parameter values for each interface as needed.
  • Page 34 DGW100 SIP-ISDN Gateway SeriesUser Manual Table 5-10 ISDN Configuration Parameters Name Description Name Display the name of an ISDN interface. Username Configure the registered username of the account. Authenication name Configure the authentication username of the account. This parameter is the softswitch verification password of the account.It can be digits or Registrar password characters, and case-sensitive.
  • Page 35 DGW100 SIP-ISDN Gateway Series UserManual Name Description Called party number Set the display mode of called party number: Original CDPN + Second dialled number (CDPN) or Second dialled number. Number Transformation on each T1/E1 link. Rule format for number transformation on a single T1/E1 link:...

  • Page 36: Dialing And Routing

    DGW100 SIP-ISDN Gateway SeriesUser Manual Replacing rule RnSmmm or R-nSmmm, where n is an integer greater than or equal to 1, mmm is a number string, and Y is assumed to be the length of mmm.  RnSmmm: Replaces the number string of the Y...
  • Page 37 DGW100 SIP-ISDN Gateway Series UserManual Figure 5-11 Configuration Interface for Digit Map Digit map rules are used to effectively judge if the received number sequence is completed, for the purpose of ending up receiving numbers and sending out the received numbers. The proper use of digit map rules can help to reduce the connection time of telephone calls.

  • Page 38: Routing Table

    DGW100 SIP-ISDN Gateway SeriesUser Manual 02xxxxxxxxx 0[3-9] xxxxxxxxxx 11[0, 2-9] 111xx 123xx 95xxx 100xx 1[3-5, 8] xxxxxxxxx [2-3, 5-7] xxxxxxx 8[1-9] xxxxxx 80[1-9] xxxxx 800xxxxxxx 4[1-9] xxxxxx 40[1-9] xxxxx 400xxxxxxx xxxxxxxxxx.T 5.5.2 Routing Table ClickAdvaced> Routing Table tab to open the configuration interface.
  • Page 39 DGW100 SIP-ISDN Gateway Series UserManual Click to open the illustrative interface for routing configuration. The routing table with 500 rules in capacity provides two functions including digit transformation and call routingassignment, and its capacity (sum of the number of replacing rule and routing rule) is 500.The applying sequence of the routing table is from up to down and the matching of digit shall comply with the rule of shortest priority.
  • Page 40 DGW100 SIP-ISDN Gateway SeriesUser Manual Table 5-13 Routing Table Format Name Description Source There are two source types: IP and ISDN. The IP source can be any of the following:  Any IP address, represented by IP.  A specified IP address, represented by IP[xxx.xxx.xxx.xxx].
  • Page 41 DGW100 SIP-ISDN Gateway Series UserManual Processing Mode Description and Example Number replacement. The replaced number is behind REPLACE. Example: ISDN CPN88 REPLACE 2682000 CPN number started with 88, the prefix “88” is replaced with 2682000. Other use of REPLACE is to replace the specific number based on other number associated with the call.

  • Page 42: Application Examples Of Routing Table

    DGW100 SIP-ISDN Gateway SeriesUser Manual Processing Mode Description and Example Calling party number hide. Example: IP [61.2.44.53:5060] CPNX HIDE HIDE Hide any call number of any length from the port 5060 of the IP address 61.2.44.53:5060. Note: The hiding of the calling party number can be enabled only when the operator can provide the corresponding support as well.

  • Page 43: Advanced Configurations

    DGW100 SIP-ISDN Gateway Series UserManual Routing setting CPNX REPLACE 18710095 (B) CPN2 CODEC PCMU/20/64 (E) CPNX HIDE (D) IP [221.38.112.26] CPN2 ROUTE ISDN 3 CPN [1,4-5] ROUTE NONE (C)  Calls from 2680023 to 61231001 are matched with configurations of (B), (E), (D), and (A). The calling party number 2680023 is replaced with 18710095, with the codec of pcmu/20/64.
  • Page 44 DGW100 SIP-ISDN Gateway SeriesUser Manual Figure 5-13 System Advanced Configuraiton Interface Table 5-16 AdvacedSystem Configuration Parameters Name Description NAT traversal Gateways support several mechanisms for NAT traversal,theyare:Unable,StaticNAT,Dynamic NAT. Usually, static NAT is used when fixed public IP address is available. It’s necessary to perform port mapping or DMZ function on router when choosing dynamic or static NAT.

  • Page 45: Media Stream

    DGW100 SIP-ISDN Gateway Series UserManual Name Description Note: For detailed configurations, refer to the RGW Gateway Auto Provisioning Auto Provision Configuration Manual: www.newrocktech.com. Tick it to use the auto provisioning function to carry out the concentrated management for Enable devices.
  • Page 46 DGW100 SIP-ISDN Gateway SeriesUser Manual Figure 5-14Media Stream Configuration Interface Table 5-17 Media Stream Configuration Parameters Name Description RTP port Min. The minimum value of UDP ports for RTP transmission and receiving, and the parameter must be greater than or equal to 3000.

  • Page 47: Sip Configuration

    DGW100 SIP-ISDN Gateway Series UserManual Name Description RTP destination address This parameter determines where to obtain the IP address of the receiving side for RTP packets. By default, the IP address is obtained “From SDP global connection”.  From SDP global connection address(default): Obtain the IP address from SDP global connection;...
  • Page 48 DGW100 SIP-ISDN Gateway SeriesUser Manual Name Description Port for sending response Select the port for sending SIP signaling responses:  Using received port to send response  Using 5060 Contact field in REGISTER Choose the registration mode of gateway under LAN traversal circumstance, the default is NAT IP Address.

  • Page 49: Radius

    DGW100 SIP-ISDN Gateway Series UserManual 5.6.4 RADIUS Click the label of to open this interface. Advanced > RADIUS Figure 5-16RADIUSConfiguration Interface Table 5-19 RADIUSConfiguration Parameter Name Description Primary server Set IP address and port number of preferred Radius server. Note: if the port number is not configured yet, please use Radius default port number of 1813.

  • Page 50: Tones

    DGW100 SIP-ISDN Gateway SeriesUser Manual 5.6.5 Tones Click the label of Advanced > Tones to open this interface. Figure 5-17 Tones Configuration Interface Table 5-20 Tones Configuration Parameters Name Description Country/region Users may also specify the call-progress tone standardwhich adopted by the gateway, its default value is China.

  • Page 51: System Time

    DGW100 SIP-ISDN Gateway Series UserManual Note: 0/500 indicates 500ms mute.  440/300,0/10000,440/300,0/10000 Indicates 440 Hz single frequency tone, repeated twice in terms of 300ms on and 10 seconds off. 950/333,1400/333,1800/333,0/1000  Indicates repeated playing 333ms of 950 Hz, 333ms of 1400 Hz, 333ms of 1800 Hz, and mute of 1 second.
  • Page 52 DGW100 SIP-ISDN Gateway SeriesUser Manual Table 5-21 Clock Service Parameters Name Description Time Zone Select a time zone, the parameter values include: (GMT-11:00) Midway Island  (GMT-10:00) Honolulu. Hawaii  (GMT-09:00) Anchorage, Alaska  (GMT-08:00) Tijuana  (GMT-06:00) Denver ...

  • Page 53: Security

    DGW100 SIP-ISDN Gateway Series UserManual Name Description Secondary time Enter the IP address of Secondary time server here. It has no default value. server 5.7 Security 5.7.1 Access Security The administrator is recommended to perform the following operations to prevent mostly illegal accessing to the device: ...

  • Page 54: Access List

    DGW100 SIP-ISDN Gateway SeriesUser Manual Table 5-22 Access security setting parameters Name Description Set the administrator/operator password by entering the current password, it needs to enter the old password. The password must meet the following requirements: Change  8 to 16 characters administrator ...

  • Page 55: Voice Security

    DGW100 SIP-ISDN Gateway Series UserManual Figure 5-20 Access list configuration Interface Step 1 Click Add. Step 2 In the input box, enter IP addresses and select types of service. Step 3 Select Enable, and click Save.  This function takes effect after the system reboots.

  • Page 56: Encryption

    DGW100 SIP-ISDN Gateway SeriesUser Manual  Any：Trust any random address, but with low security.  Vary depending on FXO port connected or not: Trust the FXO port according to its connection status.  Address determinded by system: The trusted address will be determinded by system.

  • Page 57: Log Management

    DGW100 SIP-ISDN Gateway Series UserManual ISDN1 to ISDN4 from left to right. Users can view the ISDN calling state on the interface in usage. The calling information about ISDN (1) is used as an example. After login, clickCallStatus > ISDN1 to open the interface.
  • Page 58 DGW100 SIP-ISDN Gateway SeriesUser Manual Figure 5-24 System Status Interface Table 5-25 System Status Parameters Name Description Login User Info Show the IP address and jurisdiction of login user. The numbers following the IP address show the online jurisdiction of the user: 1- administrator; 2 - operator; 3 – viewer. The viewer can only read the configuration, but is not allowed to modify it.

  • Page 59: Call Message

    DGW100 SIP-ISDN Gateway Series UserManual 5.9.2 Call Message Click the label of Logs > Call Message to open this interface. Figure 5-25 Call Message Interface 5.9.3 ISDN Status Click Logs > ISDN Status to open this interface. Figure 5-26 ISDN Status Interface...

  • Page 60: System Startup

    DGW100 SIP-ISDN Gateway SeriesUser Manual Name Description State.  IS indicates both the physical channel and signaling channel are enabled.  state OOS indicates the physical channel is enabled and the signaling channel is disabled.  MOOS indicates the manually taken-out-of service state, i.e. the physical channel and signaling channel are disabled.

  • Page 61: Manage Log

    DGW100 SIP-ISDN Gateway Series UserManual Figure 5-27 System Startup Interface 5.9.5 Manage Log Click the label of Logs > Manage Log to open this interface. Log files can be downloaded through this interface. Figure 5-28 Manage Log Interface Table 5-27 Manage Log Parameters...

  • Page 62: System Tool

    DGW100 SIP-ISDN Gateway SeriesUser Manual 5.10 System Tool 5.10.1 Configuration Maintenance Click Tools>Configuration maintenance to open this interface.It’s allowed to import or export the configuration files through this interface. The Importing procedure is the same as that of software upgrade. The exporting procedure is similar to the downloading procedure of log files.

  • Page 63: Restore Factory Settings

    DGW100 SIP-ISDN Gateway Series UserManual The upgrading by tar.gz file will not change the current configurations. But you are advised to backup the configurations by clicking Export on Tools>Configuration maintenance page before upgrading. Figure 5-32Upgrade Interface by tar.gz file Step 1 Click Tools>Software upgrade, browse andselect a tar.gz file (it needn’t decompressing and upload directly).

  • Page 64: Version Information

    Step 4 If you need help with problem analysis, you can send the captured file and your problem to support@redstonesystems.com, and the technicians of Redstone will analyze and solve the problem for you. You can open the file by using Wireshark if you want to check it.

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