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Bosch WORCESTER HEATSLAVE 12/14 User Instructions & Customer Care Manual

Bosch WORCESTER HEATSLAVE 12/14 User Instructions & Customer Care Manual

Floor-standing oil-fired combination boilers for central heating and mains-fed domestic hot water

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HEATSLAVE
12/14, 15/19, 20/25, 26/32
FLOOR-STANDING OIL-FIRED COMBINATION BOILERS FOR
CENTRAL HEATING AND MAINS-FED DOMESTIC HOT WATER
USER INSTRUCTIONS &
CUSTOMER CARE GUIDE

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Summary of Contents for Bosch WORCESTER HEATSLAVE 12/14

  • Page 1 HEATSLAVE 12/14, 15/19, 20/25, 26/32 FLOOR-STANDING OIL-FIRED COMBINATION BOILERS FOR CENTRAL HEATING AND MAINS-FED DOMESTIC HOT WATER USER INSTRUCTIONS & CUSTOMER CARE GUIDE...
  • Page 2: Table Of Contents

    EXCELLENCE COMES AS STANDARD Thank you for purchasing a Danesmoor oil-fired central heating boiler. Heatslave oil boilers are made by Worcester Heat Systems and the strictest quality control standards ever demanded are applied throughout every stage of production. Indeed, Worcester Heat Systems have led the field in innovative boiler design and performance for more than 30 years.
  • Page 3: General Information

    GENERAL INFORMATION To ensure you get the very best from your new Worcester Heatslave oil boiler, please read these notes and instructions carefully. The Worcester Heatslave is a combination boiler which provides mains-fed domestic hot water and full central heating. It utilises a Heatslave tank and a heat exchanger, which ensure that whenever a tap is turned on there is an instantaneous output of hot water.
  • Page 4 ROOM-SEALED BALANCED FLUE BOILERS Air for this type of boiler is supplied via the balanced flue terminal, and no other air supply is required, except for ventilation if the boiler is installed in a cupboard or compartment. ELECTRICAL SUPPLY The mains supply for your Heatslave boiler is 230/240 volts AC-50Hz.
  • Page 5: Your Heatslave System Controls

    SHOWERS, BIDETS, TAPS AND MIXERS Any taps and mixers used with your system must be suitable for operating at mains pressure. For a shower it is recommended that you fit a thermostatically-controlled shower valve, as this will give added safety by protecting against excessive water temperatures. Mains-fed hot and cold water can be supplied direct to an over-rim flushing bidet, subject to local water bye laws.
  • Page 6 CLEARANCES Your installer will have provided adequate Left-hand side space around the appliance Right-hand side for safety and servicing. Do not restrict this space by In Front the addition of cupboards, Above the casing shelves etc. close to the Below appliance.
  • Page 7 EXTERNAL PROGRAMMER You may opt to have a programmer sited away from the boiler, in which case your installer will provide setting and operating instructions. CENTRAL HEATING TEMPERATURE CONTROL The central heating temperature control knob on the boiler facia panel enables you to control the temperature of the water in your radiators.
  • Page 8: How To Operate Your Boiler

    INDICATION LIGHTS There are two indicator lights on the facia panel — POWER ON and LOCKOUT. The POWER ON light shows that there is an electrical power supply to the electrical control panel. This will remain on at all times provided there is an external electrical supply and the internal fuse has not blown.
  • Page 9 TO START YOUR BOILER First ensure that the oil supply is turned on. Now switch on the mains electricity and turn the hot water and central heating temperature control knobs to maximum. Set the user operating switch (or programmer) so that both HEATING &...
  • Page 10 If the pressure falls below this minimum level, the system must be re-pressurised using the method described by your installer. To ensure that the boiler and system are full of water and pressurised, check the pressure gauge indicator needle. Consult your installer or service engineer if the system continues to lose pressure, as this could indicate a leak.
  • Page 11 HARD-WATER AREAS If you live in an area where the mains water is exceptionally hard, it is recommended that an in-line scale inhibitor is used in your boiler and system, in strict accordance with the requirements of your local water company and bye laws. An isolating valve, to facilitate servicing, should also be incorporated.
  • Page 12: Fault Finding Guide

    A call-out charge will be made where: ● The appliance has been installed for over 24 months ● The appliance has been installed for more than 1 year but less than 2 years and has not had a first annual service by an approved company.
  • Page 13: Maintenance And Extended Warranty

    MAINTAINING YOUR BOILER’S EFFICIENCY & PERFORMANCE Your new Worcester Heatslave oil-fired boiler represents a long-term investment in a reliable, high quality product. In order to realise its maximum working life, and to ensure it continues to operate at peak efficiency and performance, it is essential that your boiler receives regular, competent servicing and annual maintenance checks beyond the initial 24 month guarantee period.
  • Page 14 SERVICE CENTRES CONTACT NUMBERS: UK Call Centre Tel. 08457 256 206 UK Call Centre Fax. 01905 757536 Scotland only Fax. 01506 441 687 OPERATING HOURS: Mon - Fri 8.00am to 6.00pm 8.30am to 1.00pm Please contact our UK Call Centre number where our friendly operators will book your call with one of our team of nationwide engineers.
  • Page 15: Guarantee

    YOUR WORCESTER HEATSLAVE GUARANTEE This appliance is guaranteed against faulty materials or workmanship for a period of twenty four calendar months from the date of installation subject to the following conditions and exceptions. 1. That during the currency of this guarantee Serial Number, Date of Installation, proof any components of the unit which are of commissioning, proof where...
  • Page 16 Worcester Heat Systems Limited. Cotswold Way, Warndon, Worcester WR4 9SW. Telephone: (01905) 754624. Fax: (01905) 754619. Technical Service Helpline 08705 266241. www.worcester-bosch.co.uk 8 716 101 859c 03/01...