Download Print this page

SurfLink MEDIA Troubleshooting Manual

Hide thumbs Also See for MEDIA:

Advertisement

Quick Links

MEDIA
Troubleshooting

Advertisement

loading
Need help?

Need help?

Do you have a question about the MEDIA and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for SurfLink MEDIA

  • Page 1 MEDIA Troubleshooting...
  • Page 2 • Replace hearing aid battery with new one. • Move closer to SurfLink Media. • Elevate SurfLink Media to same height as TV and provide a clear line-of-sight path from SurfLink Media to your Hearing Aids. • Remove and reinsert the cable on both Audio Source Output jack and the SurfLink Media Input jack.
  • Page 3 SurfLink Media to your Hearing Aids. • Cable connections • Adjust the volume using the top slider bar on the front of the SurfLink Media. Slide your finger » Remove and reinsert the cable on both Audio Source Output jack and the SurfLink Media to the right to increase the volume and to the left to decrease the volume.
  • Page 4: Video Synchronization

    • Try using the same Audio Source, but different Output jack (which may require a different • Reduce the volume using the top slider bar on the front of the SurfLink Media. Slide your finger to the type of cable).
  • Page 5 (silence vs. rock music), how long a streaming session lasts, patient’s audiogram, etc. As many variables come into play, there is no exact answer to how long batteries may last when using a SurfLink Q: What electronic devices can be connected to the SurfLink Media? Media for a few hours per day.
  • Page 6 » Reduce “Voice iQ” setting to 0 or 1 • Think of the SurfLink Media as a TV/Speech streamer, not as a Hi-Fidelity Music streamer. It will » Reduce “Wind” setting to 0 or 1 sound different than High-Fidelity headphones, and this is by design. If the patient has their »...
  • Page 7 Q: Why is there a slight delay when using the SurfLink Remote with a SurfLink Media? • A SurfLink Advanced Remote button push event is not an instantaneous event. It gets routed through the SurfLink Media, which may add a slight delay (up to five seconds), on its way to the Hearing Aids.
  • Page 8 However, if the interfering equipment is close enough, or putting out a very strong signal, professionals or patients may notice slight changes in signal quality. In most instances, simply moving the SurfLink Media or Programmer further from the transmitting 900 MHz equipment will resolve any issues present. On rare occasions where there is insufficient available space to separate the interfering equipment from the SurfLink devices, it may be necessary to replace the interfering equipment.”...
  • Page 9 © 2012 Paradigm, Inc. All Rights Reserved. 3/12 MISC1303-00-EE-XX...