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6. Troubleshooting & Maintenance
Problems
Color losing or no video
signal output in HDMI
display
No HDMI signal output in
4K HDMI Splitter 1x2
while local HDMI input is
in normal working state
Splash screen in output
devices
Static becomes stronger
when connecting the
video connectors
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
4K HDMI Splitter 1x2
Causes
The connecting cables
may not be connected
correctly or it may be
broken.
Poor quality of the
connecting cable
Bad grounding
9
Solutions
Check whether the cables
are connected correctly
and in working condition.
Change for another cable
of good quality.
Check the grounding and
make sure it is connected
well.
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