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The information is subject to change without notice. Trademarks JetStor, the JetStor logo, JX series, X series, and acnc.com are trademarks or registered trademarks of Advanced Computer & Network Corp. Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Notices This JetStor hardware owner’s manual is applicable to the following JetStor models: JetStor Storage System 4U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit 824JXD Dual Controller LFF 24-disk 4U Chassis 824JX...
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Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products.
Table of Contents Notices ..........................i Preface .......................... vii About This Manual ......................... vii Related Documents ........................vii Technical Support .......................... vii Information, Tip, and Caution ....................... viii Conventions ........................... viii Getting Started with CLI ..................1 1.1. System Requirement and Setup ..................1 1.2.
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2.6.1. Show Temperature Information (temp) ............31 2.6.2. Show Voltage Information (volt) ............... 32 2.6.3. Show PSU Information (psu) ................33 2.6.4. Show Fan Information (fan) ................34 2.6.5. Show Sensors Information (sensor) ..............35 Support and Other Resources................37 3.1.
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Figures Figure 1-1 Appearance of a Console Cable ..................1 Figure 1-2 Connect the Console Cable ..................... 2 Figure 1-3 The Procedures of Setup Serial Console by HyperTerminal ......... 4 Figure 1-4 The Procedures of Setup Serial Console by PuTTY ............5 Figure 2-1 All SAS Ports Access All Disk Drives Diagram .............
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Tables Table 1-1 Command Line Description ..................... 6 Table 1-2 CLI Command List ......................6 Table 2-1 Port Description ......................14 Table 2-2 Temperature Sensor Description .................. 32 Table 2-3 Voltage Description ......................33 Table 2-4 Fan Description ....................... 34 Table 2-5 Fan Description .......................
Preface About This Manual This manual provides technical guidance for designing and implementing AC&NC JetStor series JBOD/DAS system, and it is intended for use by system administrators, DAS designers, storage consultants, or anyone who has purchased these products and is familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols.
Via the Web: https://acnc.com/support Via Telephone: 800-213-2667 Via Skype Chat, Skype ID: jetstor.support Via Email: support@acnc.com Information, Tip, and Caution This manual uses the following symbols to draw attention to important safety and operational information. INFORMATION: INFORMATION provides useful knowledge, definition, or terminology for reference.
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<Italic> Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy <source-file> <target-file>. [ ] square Indicates optional values. brackets Example: [ a | b ] indicates that you can choose a, b, or nothing. { } braces Indicates required or expected values.
1.1. System Requirement and Setup The JX series uses the console port as the command line interface. Please use the console cable in the accessory box, and connect it between the controller and the server/host. The CLI function can be accessed by using terminal emulator on a management host that directly connected to the serial port of the JetStor series.
Figure 1-2 Connect the Console Cable 2. You must use terminal software such as HyperTerminal or Putty to open the console after the connection is made. INFORMATION: For more information about terminal software, please refer to HyperTerminal: http://www.hilgraeve.com/hyperterminal/ PuTTY: http://www.putty.org/ 3.
Figure 1-4 The Procedures of Setup Serial Console by PuTTY 5. Users should be able to login the controller system via console cable by following the procedures above. Getting Started with CLI...
1.2. How to Use CLI Syntax of CLI A CLI command consists of the following elements: CLI command, sub command and arguments. The following is the syntax of a CLI command: CLI-command [Sub-command] [Arguments] Table 1-1 Command Line Description Item Description CLI-command The function name...
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reboot Reboot the system Section 2.4.5 rtdft Restore all settings to factory default Section 2.4.3 sensor Show temperature, voltage, PSU, and fan information Section 2.6.5 setpwd Change the password Section 2.2.3 shutdown Shutdown the system Section 2.4.6 Show system information Section 2.4.1 sysname...
CLI Command Sets This chapter is to help you find a command by name. Each command topic includes one or more of the following sections: Command The command Description The command’s purpose and note about usage Syntax The command’s syntax Parameters Descriptions of command’s parameters Example...
CLI > help ------------------------------------------------------------------------------ Command Description ------------------------------------------------------------------------------ buzzer Turn off system buzzer clrlog Clear all event logs of the system date Set the system time or show the system time disk Show installed disk information (slot location, vendor, model) evtlog Display event logs of the system Show cooling fan information fwdl...
id: Assign an enclosure ID 2.2.1. Set the System Name (sysname) Command sysname Description Show the system name or set the system name for management. Syntax sysname [set <system-name>] Parameters set <system-name> Optional, specify the system name for easy recognition. The default system name is the model name plus the last 6 digits of serial number, e.g., 824JX-D40000.
2.2.2. Set Date and Time (date) Command date Description Show or set the system date and time. Syntax date [set <YYYYMMDDHHMMSS>] Parameters set <YYYYMMDDHHMMSS> Optional. Specify the system date and time. <YYYY>: the year <MM>: the month <DD>: the day number (1-31) <HH>: the hour (0-23) <MM>: the minutes (0-59) <SS>: the seconds (0-59)
2.2.3. Set Password (setpwd) Command setpwd Description Change password and overwrite the previous one. Syntax setpwd <password> Parameters <password> factory default is 00000000. The maximum length New password to access the system, of the password is 16 characters. Valid characters are [ A~Z | a~z | 0~9 | ~!@#$%^&*_- +=`|\(){}[]:;"'<>,.?/ ].
Syntax id [<enclosureID>] Parameters <enclosureID> Optional, set enclosure id number. The enclosure ID is a number ranges from 1 to 15. Example Set the system’s enclosure ID number to 3. CLI > id The system's enclosure ID is 1 CLI > id 5 Set the system's enclosure ID number to 5 CLI >...
port Parameters none Example Show the current status of SAS ports. CLI > port Host port LINK -------------------------------------------------------- CTRL1 Port 1 DOWN CTRL1 Port 2 500605B00929A320 CTRL1 Port 3 DOWN CTRL1 Port 4 DOWN CTRL1 Port 5 DOWN CTRL2 Port 1 DOWN CTRL2 Port 2 500605B00929A321...
disk Parameters none Example Show the installed drives status. CLI > disk Quantity of installed drive: 8 Slot Vendor Model Link Type --------------------------------------------------------------------------- TOSHIBA AL14SEB120N 500003963823B652 TOSHIBA AL14SEB120N 500003963823B64E TOSHIBA AL14SEB120N 500003963823B52E TOSHIBA AL14SEB120N 500003963823B656 SEAGATE ST500NM0001 5000C50041C2FCBD SEAGATE ST500NM0001 5000C500420D54C1 SEAGATE ST500NM0001...
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Three operations are defined on the following. 1. no parameter: show current zoning settings 2. clear: clear and back to factory default zoning settings 3. set: set zone configuration <h1 | h2 | h3 | h4 | h5>: hX indicate SAS port X <1 2 3 4 5 …N>: N indicates drive slot N *: specify all drive slots Example...
Figure 2-1 All SAS Ports Access All Disk Drives Diagram 2. Set SAS ports and disk drives which are divided into two groups. You can configure the zoning setting for each port according to requirement. Here is an example of two zones of SAS ports and disk drives.
Figure 2-2 SAS Ports and Disk Drives Divided into Two Groups Diagram The SAS zoning configuration is on the following. CLI > zone set h1 h2 1 2 3 4 5 6 7 8 9 10 11 12 ------------------------------------------------------------------------------ Original Zoning ------------------------------------------------------------------------------ Port# Accessible Drive Slot#...
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Notice! You must reset system to take effect... CLI > zone set h3 h4 h5 13 14 15 16 17 18 19 20 21 22 23 24 ------------------------------------------------------------------------------ Original Zoning ------------------------------------------------------------------------------ Port# Accessible Drive Slot# --------------------------------------- 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 ------------------------------------------------------------------------------ New Zoning...
Figure 2-3 SAS Ports and Disk Drives Divided into Five Groups Diagram The SAS zoning configuration is on the following. CLI > zone set h1 1 2 3 4 5 CLI > zone set h2 6 7 8 9 10 CLI >...
Example Want to check the firmware version of system. CLI > sys ------------------------------------------------------------------------------ System Information ------------------------------------------------------------------------------ : 824JX-124690 System Name : JetStor Vendor ID : 824JX MfgConfigInfo Product ID : 824JX EMSInfo Product ID Backplane ID : QW424 Enclosure Logical Identifier...
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drive. You may use UART communication tool like HyperTerminal to select the firmware file. After firmware downloading, it needs to reboot system to take effect. Syntax fwdl Parameters None Example Firmware upgrade procedures are on the following. 1. Download new firmware code. CLI >...
Restore the system name, password, event log and zone setting to factory default settings. All event logs will also be cleared. Syntax rtdft Parameter none Example Restore password and serial number to factory default. CLI > rtdft The system name, password, event log, zone setting are restored to default settings You must reset system to take effect...
CLI >ident slot 3 off Stop blinking amber LED on drive slot 3 INFORMATION: For the front and rear view about the UID LEDs, please refer to chapter JetStor JX Series Hardware 2, System Components Overview in the Manual. 2.4.5. Reboot the System (reboot)
Reboot the system to make the setting effective. Syntax reboot Parameters none Example Reboot the system. CLI > reboot System will reboot later TIP: In dual controller model, reboot the system will reboot the controller 1 first, and then controller 2 after 30 seconds. 2.4.6.
Example Shutdown the system. CLI > shutdown System will shut down later. 2.4.7. Logout (logout) Command logout Description Exit CLI Syntax logout Parameters None Example Logout to exit CLI. CLI > logout 2.5. Log Center This section includes the following command sets. ...
2.5.1. Show Event Logs (evtlog) Command evtlog Description Show the system event logs for analysis or maintenance. Syntax evtlog Parameter none Example Show system event logs. CLI > evtlog <Jan 18 2017 03:57:56.237>:PLATFORM:Firmware initialization started <Jan 18 2017 03:57:56.259>:CTRL 1:Peer ctrl present <Jan 18 2017 03:57:57.135>:CTRL 1:IPC became ready 2.5.2.
Parameter none Example Clear all event logs. CLI > clrlog The system's event logs are cleared 2.5.3. Mute the Buzzer (buzzer) Command buzzer Description Turn off the buzzer. Syntax buzzer [off] Parameter Set off to turn off buzzer Example Mute the buzzer. CLI >...
Show fan information of the system sensor: Show temperature, voltage, PSU, and fan information INFORMATION: For more information about system components, please refer to JetStor JX Series chapter 2, System Components Overview in the Hardware Manual. 2.6.1. Show Temperature Information (temp)
CLI > temp Quantity of temperature sensors: 11 Temperature Sensor Value Status HighCrit HighWarn LowWarn LowCrit --------------------------------------------------------------------------- Ctrl 1 Backend Connector Ctrl 1 Location Bottom Right Ctrl 1 SAS Wide Port 1 Ctrl 1 SAS Expander Ctrl 2 Backend Connector Ctrl 2 Location Bottom Right Ctrl 2 SAS Wide Port 1 Ctrl 2 SAS Expander...
Check the 16 voltage sensors in system. CLI > volt Quantity of voltage sensors: 16 Voltage Sensor Value Status ----------------------------------------------- Ctrl 1 Volt +3.3V 3.32V Ctrl 1 Volt +12V 12.24V Ctrl 1 Volt +5V standby 5.10V Ctrl 1 Volt +3.3V standby 3.32V Ctrl 1 Volt +1.8V 1.81V...
Parameters none Example Show the power supply units status. CLI > psu Quantity of power supply unit: 2 Power Supply Status -------------------------- PSU 1 PSU 2 Table 2-4 Fan Description Column Name Description Status The status of the PSU: OK: The PSU is present and work correctly. ...
CLI > fan Quantity of cooling fan: 4 Cooling Fan Status ---------------------------------------- FAN 1 5465 FAN 2 5443 FAN 3 5443 FAN 4 5465 Table 2-5 Fan Description Column Name Description Status The status of the fan: OK: The fan module is present and work correctly. ...
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CLI > sensor Quantity of temperature sensors: 11 Temperature Sensor Value Status HighCrit HighWarn LowWarn LowCrit --------------------------------------------------------------------------- Ctrl 1 Backend Connector Ctrl 1 Location Bottom Right Ctrl 1 SAS Wide Port 1 Ctrl 1 SAS Expander Ctrl 2 Backend Connector Ctrl 2 Location Bottom Right Ctrl 2 SAS Wide Port 1 Ctrl 2 SAS Expander...
Information for Technical Support The following system information is necessary for technical support, please refer to following for what and where to get the information of your JetStor series model. 3.2. Accessing Product Updates To download product updates, please visit AC&NC website: https://acnc.com/support...
3.3. Documentation Feedback AC&NC is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to support@acnc.com. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document.
Appendix End-User License Agreement (EULA) Please read this document carefully before you use our product or open the package containing our product. YOU AGREE TO ACCEPT TERMS OF THIS EULA BY USING OUR PRODUCT, OPENING THE PACKAGE CONTAINING OUR PRODUCT OR INSTALLING THE SOFTWARE INTO OUR PRODUCT.
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the extent that such activity is expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any derivative works of the Licensed Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the Product;...
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AC&NC may assign its rights and obligations under this EULA to any third party without condition. This EULA will be binding upon and will inure to User’s successors and permitted assigns. This EULA shall be governed by and constructed according to the laws of R.O.C. Any disputes arising from or in connection with this EULA, User agree to submit to the jurisdiction of Taiwan Shilin district court as first instance trial.